BRIAN J. FOLEYHoward, OH 43028 | 740.504.7794 | Brian.J.Foley.IT@gmail.com | www.linkedin.com/in/BrianJFoleyIT

IT MANAGEMENT / PROJECT MANAGEMENT

Analytical, innovative, IT professional with 8+ years of technical project management of teams for Systems, Networks, and Application( installation, migration, upgrade, and process improvement). In many projects, I utilized SDLC and/or ITIL methodologies with Six Sigma for continuous improvement and Agile or Waterfall for Project Management.

Current High Security Access at JP Morgan Chase, prior USAF secret clearance for over 5 years at WPAFB. Management experience includes direct report personnel, budget, SLAs, staffing, reports, customer management interface, new business RFPs and proposals, service contract development for High Availability, Mission Critical, and silent running systems.

Projects have included: System and Network reconfiguration for production stabilization; Service Improvement Initiatives; Server platform and data center migration; Risk analysis and security auditing and mitigation planning; Disaster recovery planning and testing; Wi-Fi upgrade and coverage design and migration. Projects were in range of $100K to $2.5M, duration 4 - 18 months. The largest Program Budget ~$8M, with multiple Projects, FTEs~30.

PROFESSIONAL EXPERIENCE

Personnel Management Direct manager of technical staff and budget: Interviews, Performance, Skills development, Mentoring. Team asset development using Six Sigma green belt projects and knowledge share cross-training.

Technical Management Project Manager (PM): Services and data center migrations and refreshes for 3 corporate mergers. Outsourcing Service Delivery Manager II of Midrange Server Support Team for Hewlett Packard. PM: Managed / performed disaster recovery plan & test of critical production servers for multiple clients. Evaluated and modified contracts for hardware, software, and support service purchases. PM: Many continuous improvement projects including development of fault tolerant and secure systems,

and networks for multiple clients over the last 20+years.

Productivity and Reliability PM: Developed procedures for automated recovery of systems and applications software. PM: Vulnerability Management: Built service teams relationships by Six Sigma legacy upgrade planning. PM: Performed Risk Analysis and wrote Network Security Plan for Wright Patterson AFB area B DC. PM: Designed secure system and network configuration for multi-server /multi-vendor UNIX

environment at WPAFB. This involved analysis of vendors, facility, network, systems and applications architecture, and support. Plan obtained full C2 security certification from USAF.

PM: Utilized ITIL and Six Sigma methodologies to stabilize mission critical production servers eliminating outages and reducing help desk tickets by 60%.

Networking PM: Configured Wi-Fi (802.11n/ac) services and security using Aruba WAPs, with Cisco, HP switches. Configured Wi-Fi replacing older Cisco WAPs with Cisco Meraki cloud managed WAPs. PM: Initiated /managed projects with network and server teams to reduce application outages. PM: Rewired network closets and buildings with CAT6 and CAT6e cables for new WAPs. PM: Evaluated Wi-Fi coverage and developed multi-building plan for wiring, WAPs, and VLAN layouts.

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Servers and Desktops Deployment: Installed, imaged hardware & software; Diagnosed / repaired computer & network issues PM: Developed standardized environment of multi-server enterprise for several fortune 100 clients PM: Configured network imaging server for standardized deployment of servers and laptop computers PM: Managed and performed Disaster Recovery plan & test of critical production servers Enterprise systems migrations and upgrades Systems & network reconfiguration for performance and stabilization

Service Desk PM: Developed helpdesk and data center operations incident resolution procedures. PM: Created automated recovery programs run by monitoring software with level 1 helpdesk follow-up. Root Cause Analysis of Business Impact Incidents – Worked with tech teams for permanent resolution.

Sales Service Delivery Manager II at HP Outsourcing: Developed outsourcing services proposals for Midrange

Systems Support Team over which I was the technical and administrative manager Business needs evaluation, Transition plan, Technology updates & Services recommendations:

Infrastructure, Staffing, Client & Support staff training, with SLAs & metrics for Outsourcing contracts

EMPLOYMENT HISTORY

JP MORGAN CHASE, COLUMBUS, OH 2015 to PresenteDiscovery Operations AnalystHigh Security Access certification, Sensitive DP, Process Improvement, Automation tools acceptance testing

TEKSYSTEMS, COLUMBUS, OH 2014 to 2015Project ManagerManaged Project to obtain and organize security related information and vendor relationships for externally hosted corporate services at Nationwide Insurance corporate headquarters. Performed trend Analysis on 10 years of project metrics focused on calendar creep. Produced new standardized project metrics formulas.

NORTH CENTRAL OHIO COMPUTER COOP, MANSFIELD, OH 2013 to 2014Systems EngineerNetwork Project -Addition of Cisco VoIP phones, Network imaging of desktop computers

KUSPUK SCHOOL DISTRICT, ANIAK, AK 2011 to 2013Project Manager / Systems EngineerEvaluated and modified support contracts for hardware, software, and network support services. Configured new network imaging server for standardized server and PC deployment. Created and implemented Wi-Fi services plan with small budget for satellite linked network. Network troubleshooting and upgrade project provided for 11 buildings across 6 villages.

ANNETTE ISLAND, METLAKATLA, AK 2006 to 2011IT Director Managed computers and network. Configured new Mac training center. Taught 2 technology classes. . Identified web-based Educational support services and obtained grant covering costs. Configured caching server to prevent delays due to low bandwidth. Provided support to mission and other outreach and educational services on and off the island. Configured system for POS, order/inventory, scheduling, cost analysis, payroll, P&L for local Inn/Restaurant.

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MISSION WORK, COVINGTON GA 2004 to 2005Director / Volunteer Established church soup kitchen. Defined processes for food delivery, inventory management, and prep labor. Established and taught in educational co-operative for missionary community.

HEWLETT-PACKARD OUTSOURCING, BLUE ASH, OH 1999 to 2004IT Outsourcing Service Delivery Manager II Project Manager for multiple Six Sigma green belt projects involving all IT functional towers.

Established (re-architected and tested) systems to provide proven fault tolerant service including multi-geographical site cutover for continuous operation of GE Aircraft Engine’s Engine Assembly Management systems and Procter & Gamble’s stock trade systems.

EDUCATION & PROFESSIONAL DEVELOPMENT

Various training courses: UNIX, Project Management, Six Sigma, ITIL, Cisco, Aruba, & Meraki Networks

Certification preparation training: ICND1, ICND2 – CCNA, PMBOK 5 prep for PMP, Security+

Bachelor of Science (BS): Computer Science, Minor in Physics & Math, Charter Oak College, Hartford, CT

IT MANAGEMENT AND BUSINESS ANALYSIS SKILLS

Platforms & ProductsUNIX, VMS, OSX, Windows; Aruba, Cisco, Meraki Networks; MS Project, MS Office 2010: Word, Excel, PowerPoint, Outlook, SharePoint, Visio, Clarity PPM, and more.

Technical OversightI have performed technical work in all areas of IT support over the course of my career. This has helped me to manage change control, impact and requirements analysis across technical towers. In addition I have performed business analysis, BAU support, project management in the following specialties:

Risk & security management Incident management & Root Cause AnalysisRegulatory compliance planning Merging business needs and IT resource requirementsManaging contracted services Procurement: RFPs & vendor selectionStakeholder collaboration Acceptance test/ implementation planningDisaster recovery / Site failover Fault tolerant / silent running/ server mirror / dark fiber Building Engineering: read blueprints Satellite and Wi-Fi mesh managementChange Management review board Service Efficiency Audit

Metrics I am strict about measurement development based on business objectives with follow-up logical interpretation analysis for accurate decision steering. Bad metrics can be counterproductive.

Communication: Comfortable with all levels of Management; Can translate business and IT concepts.

Formal Communication: (Some Examples)Executive presentations, Project charter, Stakeholder analysis review, Communication plans, Section in HP Outsourcing Annual report, Outsourcing support proposals, RFPs, Contract negotiation, Regulation compliant data center plan, IT services and project status reports; UASF C2 Certified Systems: Network Risk Analysis and Security Plan; Compliance Audits, Performance Evaluations, Project and BAU documentation; Department mission statement with group and individual contributor expectations.