Apple + IBM: Evolving to the SAP Enabled Individual Enterprise

Apple + IBM:Evolving to the SAP Enabled Individual Enterprise

Dale Young

Vice President, IBM Global Business Services

October, 2015

2© 2014 International Business Machines Corporation IBM © October 2014

Apple + IBM Partnership Overview

Journey to the Individual Enterprise

IBM Offerings & Capabilities

Qualifications & Credentials

ü


http://www-03.ibm.com/press/us/en/pressrelease/44370.wss

http://www.ibm.com/mobilefirst/us/en/


Apple + IBM: Your partners to evolve your SAP platform to the Individual Enterprise

Builds on Apple’s and IBM’s strengths in: Creating new, meaningful user experiences

Transforming business and global organizations

Large scale deployment and support

Creating industry changing mobile solutions

Objective is to change how enterprise users work using the power of mobility Partnership

1 IBM MobileFirst for iOS

2IBM MobileFirstPlatform for iOS

3 AppleCare for Enterprise

4IBM MobileFirstSupply, Activate and Manage

• 100 Industry Specific iOS Apps• ERP for iOS: Optimized platform with advanced

APIs and rapid evolution approach• End-to-end lifecycle management

• Enterprise scale device acquisition, financing,

activation, and lifecycle management• IBM MaaS360 fo iOS: Mobile device

management

• Enterprise Software and Services optimized for iOS• IBM BlueMix Mobile for iOS: Development platform

on IBM Cloud• IBM MobileFirst Protect for iOS

4 Key Offerings

• Enterprise Scale• Service• Support





Qualifications & Credentials

ü


The Individual Enterprise: Integrating Mobility + Analytics + SAP to drive the next wave of Enterprise Transformation

Globally Integrated Enterprise

delivered standardization…

• Empowering individuals to be more effective in their jobs

• Do things never before thought possible to increase differentiation

• Make informed decisions, in real-time, at the point of interaction

• Respond to the demands of employees and partners to exploit “The Apple Experience” across the enterprise

…but new drivers require a 2nd wave of transformation

Creating a powerful, fully integrated and synchronized system

of record with clear return on investment

Create new business valueCompresses time

between identifying situations & taking

action

… leading the creation of the “Individual Enterprise”

Powered by analyticsBrings intelligence to action in the moment

Unleash empowered employeesEmpowers individuals to create their own work experience

Design first for mobile

Shifts design to optimize for the

end user


The roadmap to the Individual Enterprise for SAP customers

Insightful EnterpriseAnalytics + Big Data

Today

Individual EnterpriseERP + Analytics + iOS = Transformative Solutions

Effective EnterpriseRole-Based Mobile Access to Improve Productivity

Mobile Adoption

Ana

lytic

s A

dopt

ion

1 Accelerate mobile adoption and expand user base

Increase Analytics use, pervasiveness, and complexity

2 Create next weave of Industry and Process Transformation via IBM Mobile First Solutions

1

1 2

“Increase leverage of analytics to drive decision making”

“Increase leverage of mobility to improve efficiency”

“Change the way your business works”

1 IBM Institute for Business Value - “The Individual Enterprise – How mobility redefines business”


First Move: Mobilize the Base - Increase Insight & Effectiveness

Cross Platform

SAP Platform

SAP Fiori, Lumira, HANA

TodayEffective Enterprise/Insightful Enterprise

Limited adoption of enterprise wide mobility

and analytics

Mobile access for common transaction, tasks, analytics views

(“80%”)

CustomExtensions

Role-basedLaunch Pads

Leverage SAP Fiori & Lumira to mobile enable users and expand overall reach of SAP investment

SAP Platform

Common Middleware

• Remove barriers to enterprise-wide mobile adoption

• Deploy role based launch pads for Fiori immediately focusing on early value points around:

Impactful, high use transactions

Key analytical views

Simplifying navigation


How do you begin: Leverage SAP Fiori to create the “Effective Enterprise”

Over 60 Transactional apps Over 80 Analytical apps Over 60 Factsheet apps

SAP Fiori is a collection of productivity applications which enables business transactions while providing a refreshing user

experience to common SAP functions from either a desktop, tablet, or smartphone ``

Fiori:• Represents the future direction for SAP UI

• Enables enterprise transactions “On the Go”

• Increases productivity• Improves user satisfaction


IBM has developed a series of role based launch pads to accelerate adoption and increase productivity

Access Launchpad from a mobile device of desktop

Access all key apps that pertain to their distinct “role”. Easily customizable and dragged and dropped.

Apps show a distinct summary of the information within them

Click on transactional and analytical apps to quickly jump from one business process to the other.

Purchasing AgentMy Shopping Cart, View POs, View Requisitions

Purchasing ManagerIncludes above plus Approve Shopping Carts, Approve POs, Approve Requisitions, View Open POs

IT Systems AdministratorCritical Role Assignments, Open Access Requests, Role Analytics

Customer Sales RepresentativeMy Accounts, My Contacts, My Leads, My Opportunities, My Tasks, Track Sales Pipeline

Employee (self-service suite of apps)My Benefits, My Paystubs, My Leave Requests

Manager (self-service suite of apps)Approve Leave Requests, Approve Timesheets, Approve Travel Expenses

Finance & Accounting PersonnelG/L Acct’g Doc, G/L Account, Cost Center, Cost Element

Shop Floor PersonnelStock Deficits / Overages, Confirm Prod’n Orders, Goods Issue, Goods Receipt

Field Service RepresentativeMaintenance Notification, Maintenance Order, Completion

Available Roles:


IBM will tailor SAP Fiori Transactions to create a look and feel that are optimized for iOS and branded for your organization

Standard Enhanced

Optimizing and Customizing SAP Fiori

The IBM Lab for SAP Solutions (LSS) mobile theme brings iPad and mobile customization for SAP Fiori Applications.

Each app is designed, customized and tested to work on the iOS devices (and other mobile devices).

The LSS SAP Fiori development toolkit also brings a high level of customization that is not seen in the “out of the box”

edition


How do you begin: Leverage SAP Lumira to create the “Intelligent Enterprise”Lumira is SAP’s self-service business intelligence tool that enables business users to access, transform and visualize data to derive

and share hidden insights.

Expanding User Insight via Lumira:

• Point and click interface to quickly determine hidden

insights• Ability to combine and merge data sources,

including Excel, .csv, Universes, HANA, and other

databases.• Facilitates collaboration and sharing through client,

browser ,and mobile based experiences.


Move 2: Transform Key Roles & Processes

SAP Platform


Effective Enterprise


(“80%”)

CustomExtensions


SAP Platform

Individual Enterprise


(“80%”)

CustomExtensions


iOS App

Platform for iOS

iOS apps and tool kits optimized for ERP (20%)

Change how people work to enable the individual enterprise

Provide new capabilities that: • Solve an industry or process

pain point• Are powered by analytics• Designed first for Mobility• Empowers the Employee

SAP + Analytics + iOS = Transformational Solutions


14© 2014 International Business Machines Corporation IBM © October 2014IBM Confidential © 2014 IBM CorporationIBM Internal Use Only

IBM MobileFirst Solutions enable the Individual Enterprise for SAP Customers

SAP + Analytics + iOS = Transformational Solutions

• Leverage rich mobile UI of iOS

• Incorporate mobility, analytics, and Big Data to drive more effective decisions in system of record

• Extend existing investments to make new things possible and reach new channels and users:

Industry Applications that address Industry pain points and drive market differentiation

Horizontal Applications that optimize process choke points and increase effectiveness of key roles


What does the future look like?

Globally Integrated Enterprise enabled by SAP, transformed by mobility to:• Extend core processes via IBM MobileFirst applications

• Increase user satisfaction and improve ROI through broader deployment

• Increase individual insight through increased use of analytics

• Provide never before possible capabilities to maximize impact at the point of action

IBM Mobile First Solutions

SAP System of Record/Core GIE ProcessesMarketing

Create SO Fulfillment

Quotation

Bill Pay

SAP Fiori & Lumira

Mobile Device

Information

Analytics & Big Data

View Sales Order

Approve Sales Order

Release InvoiceView Payment

Status

Empowered Sales Agent

Empowered Brand Manger

Contextual Workflow & Approval

Collaborative Dispute Resolution


How will we enable this?

Individual Enterprise Logical Architecture• SAP platform to enable the Globally Integrated Enterprise

• IBM MobileFirst Applications designed exclusively for iOS Platform

• SAP Fiori and Lumira based access to improve efficiency

NetWeaver Gateway Lumira

SAP Platform SAP HANA

iOS Platform and apps

SAP Fiori

Browser

Mobile Device Information(location, velocity, etc…)

Analytics & Big Data





Qualifications & Credentialsü


Mobilize the Base

Begin with a Fiori based pilot, tailored for iOS for 5 key roles then expand usage over time

Equip the Base

Leverage Apple + IBM Supply, Activate, and Manage capabilities to equip and provision users with mobile devices

Begin the Transformation

Hold a Mobile First Experience workshop for 2-3 key areas to identify candidate applications

for “Individual Enterprise” transformation

1

2

3

Where do we start?


Equip the Base: IBM Supply, Manage, Activate Offering

Supply, activate and manage iOS devices in a simple, cost effective way with a single, easy to execute contract


Mobile the Base: IBM GBS Offerings

00 Scoping Kit 01 Starter Kit 02 Lean Production Kit 03 Production Kit 04 Full Package

Effort: 5 days Effort: 7 days Effort: 15 days Effort: 23 days Effort: 30 days

Duration: 2 weeks Duration: 2 weeks Duration: 5 weeks Duration: 6 weeks Duration: 8 weeks

Deliverables:• Pre-requisite check for

SAP Fiori apps Wave 1-2 on customer landscape

• Gap-fit analysis for customer extensions with effort & duration estimation

• Detailed Fiori implementation proposal including customer extensions

Deliverables:• Deploy 1-tier Fiori

infrastructure (DEV or Sandbox)

• Configure Fiori apps and customer extensions based on scoping kit

• Key User Training (1 day)

• Basic branding

Deliverables:• Review 3-tier Fiori

infrastructure (DEV, QA, PROD) installed and configured by customer based on scoping kit

• Key User Training(1 day)

• Advanced branding• Security & performance

workshop (1 day)• Testing support

• Go-Live support


infrastructure (QA, PROD)


• Key User Training (1 day)

• Advanced branding• Security & performance


• Go-Live support


infrastructure (DEV, QA, PROD)


• Key User Training (1 day)• Advanced branding• Security & performance


• Go-Live support


Fiori - Proof of Concept Pilot

Scope of 4-6 week installation and 30 day testing period1. Your organization selects up to 2 standard Fiori applications that you would like enabled2. IBM will install the SAP Fiori platform on your architecture and perform the connections to your

SAP instance through your NetWeaver Gateway3. IBM will perform the basic configurations to enable the Fiori apps within the standard, existing

workflow4. IBM will deliver 2 hours of user training to your team5. 25 members of your company will be able to test and utilize the capabilities through

a trial license for a period of 30 days

Post Pilot OptionsOption A: Continue using the 2 standard applications Option B: Expand your use, IBM can work with you to build and implement

your Mobile roadmapOption C: Decide to discontinue Fiori, IBM can help remove the Fiori platform

from your infrastructure


MobileFirst Experience Workshop

Agenda

Pain Point

Mobile Experience

Building Blocks

Prioritization

Journey Map

Roadmap Planning

1234

56

Outcomes

Get started

Get it

Get focused

Rapid prototyping,App Development

Create Technology Infrastructure Plan

Mobility Focus Area Roadmap

12

3

4

5

6

Re-imagine how mobility can drive enterprise transformation by asking:

• What are the greatest opportunities improvement or growth?

• What are your key moments of truth or touch points between employees and customers, business

partners, and each other?

• Who are the best at creating that moment and what insight enhances their decision

• How is the moment enhanced through mobility





Qualifications & Credentialsü


Who we are• A Global Leader in SAP, Enterprise Mobility and Analytics services:

- The Forrester Wave™: Enterprise Mobility Services, Q1 2013, IBM Ranked as the Leader with Highest Score in Current Offerings. SAP Services Providers, Q1 2014, IBM ranked as a Leader.

- Gartner MQ: Gartner has positioned IBM Global Business Services in the Leaders Quadrant for SAP Implementation Service Providers, Worldwide, 2013.

- IDC Marketscape: Mobile App Dev, Testing and Infrastructure Services, 2014 (GBS & GTS Mobile Services). “IBM is seen worldwide as the most capable of all firms at delivering value-creating innovation and driving innovation through an organization.”

• One of the largest, dedicated global SAP and mobility practices, with a relationship spanning over 40 years.

• Full life-cycle, turnkey solutions for your complete mobile transformation

• SAP Certified Cloud Capabilities (Softlayer)

SAP has awarded IBM its prestigious Pinnacle awards every year since inception —a record total of 30 times.

What we do• Provide a complete end-to-end suite of services to enable

transformation with enterprise mobility

- Strategic Consulting, Business Transformation, Industry Services

• Combine all IBM competencies to:

- Implement and operate full lifecycle SAP and Mobility solutions

- Complex global transformations and deployments

- Co develop custom mobile business solutions

IBM has designed several award winning mobile apps for leading brands

Why IBM ?


Methodology• Consistent process, methods, tools, accelerators, best practices,

standards followed across the globe

Thought Leadership• Watson Research Lab, India Research Lab• Experience in developing award winning applications for customers.

Sandbox & Demo Center• Equipped with major Mobile Platforms and Solutions for internal and

external demonstration• Dedicated client demo centers across the globe

Internal Training Program• Equipped with major Mobile Platforms (IBM, SAP, Kony, etc.)

and Solutions

Capacity• Shared pool of experienced mobile practitioners including Architects, Administrators, Developers, Testers etc.• Covers SAP Mobile Platform, UI5, OData, Hybrid Apps, UI5, Fiori, Syclo Agentry• Supported by broader mobile practice with specialized skills in all major mobile OS (Android, iOS, WinMob, Win8, BlackBerry etc.)

SAP Mobile Factory

Client Examples


Visit IBM’s MobileFirst for iOS websiteLearn more about IBM’s SAP practice

http://www.ibm.com/mobilefirst/us/en/

http://www-935.ibm.com/services/us/business-consulting/sap-consulting