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Cloud Computing and Enterprise Mobility represent a huge opportunity for IT leaders to provide significant value to the extended enterprise and its users. But where do hype and reality meet?In this session, attendees will learn:* Where cloud computing fits and where it does not fit* The intersection of cloud and mobility* The different patterns of current enterprise adoption (e.g. Private vs. Public)* The differences between Software-as-a- Service (SaaS), Platform-as-a-Service (PaaS) and* How can we leverage these technologies/processes to make IT more valuable to the business?
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© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
Let’s understand what about
Cloud & Mobility
is good for IT
AND the business
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC © 2010 PSC Group, LLC
© 2011 PSC Group, LLC © 2010 PSC Group, LLC
IT is too Expensive
© 2011 PSC Group, LLC © 2010 PSC Group, LLC
My computer Crashed!
The Internet is slow
© 2011 PSC Group, LLC © 2010 PSC Group, LLC
What do you guys
do all day?
I have no idea what you are
saying
© 2011 PSC Group, LLC © 2010 PSC Group, LLC
Pace of Change
I need it NOW!
Why doesn’t this work on my iPhone 7!
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
Businesses are working with less staff and are under tremendous pressure to be as efficient as possible… even as activity increases.
© 2011 PSC Group, LLC
Product lifecycles are ever shorter, inventory is leaner, competition drives the need to respond quicker. Ubiquitous connectivity and lack of planning foster a rushed environment.
© 2011 PSC Group, LLC
Mistakes of over- commoditizing are showing signs of pain, but the need to obtain valued products/services at competitive prices remain. How many call centers are moving back to the US?
© 2011 PSC Group, LLC
Failure at a business and personal level is a tremendous fear. Companies are risk-averse and need overwhelming proof before any project is justified.
© 2011 PSC Group, LLC
Work is being done at home, in the car, at Starbucks, on vacation. Reports are being delivered via iPhone and SMS. Information needs to be relative to where I am and what I’m doing for it to be useful.
© 2011 PSC Group, LLC
There isn’t much cost cutting left to do. Even though we are still not in growth mode all that is left to do is prepare for it. This is a HUGE opportunity for companies that prepare in advance.
© 2011 PSC Group, LLC
People are jaded. Nobody wants to be sold anything. People gravitate toward pragmatic and transparently obvious solutions. The days of the sell-job are over. It’s Joe Friday – just the facts ma’am.
© 2011 PSC Group, LLC
People are jaded. Nobody wants to be sold anything. People gravitate toward pragmatic and transparently obvious solutions. The days of the sell-job are over. It’s Joe Friday – just the facts ma’am.
© 2011 PSC Group, LLC
It’s no longer acceptable to deliver something that isn’t pretty or polished. B2B & internal apps. are under Design and Usability scrutiny. Consumer products are setting expectations for business solutions.
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
It’s all about
processing the Past
INFORMATION
predicting the Future
Observing the Present
KNOWLEDGE
WISDOM
The VELOCITY of Information is Increasing
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
AGILITY
© 2011 PSC Group, LLC
AGILITY
© 2011 PSC Group, LLC
AGILITY
© 2011 PSC Group, LLC
AGILITY
© 2011 PSC Group, LLC
v Spending your time in the right places and on the right things
v Providing information to your customers in a timely manner
v Responding to your customers’ needs in a timely manner
v Providing information to your customers at the RIGHT time
© 2011 PSC Group, LLC
v Spending your time in the right places and on the right things
v Providing information to your customers in a timely manner
v Responding to your customers’ needs in a timely manner
v Providing information to your customers at the RIGHT time
AGILITY = f (TIME x (location, information, etc.))
© 2011 PSC Group, LLC
PRODUCTIVITY
© 2011 PSC Group, LLC
PRODUCTIVITY
© 2011 PSC Group, LLC
PRODUCTIVITY
© 2011 PSC Group, LLC
PRODUCTIVITY
© 2011 PSC Group, LLC
PRODUCTIVITY
© 2011 PSC Group, LLC
PRODUCTIVITY
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
FOCUS Only do what ONLY you can do
Get IT Done! Do NOT confuse Activity for Achievement
It’s all about TIME Business Velocity + Half-Life of Information
Rampant Consumerism Intuitive usability is no longer nice to have
© 2011 PSC Group, LLC
Who’s doing this?
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
Who’s doing this?
v B2B Services Organization: Using Open Source , Agile and extensive UX to deliver customer applications that are highly contextual and interactive.
v B2B Field Service Organization: Extensive process and UX design to create the next generation field-service business applications.
v Consumer Product Company: Using iPhone application to provide a better product experience.
© 2011 PSC Group, LLC
Opportunity Cost Where could I better spend scarce resources
Sunk Cost What’s done is done – NO RETURNS
Incremental Value How does this decision get me one step
Time Value of Money Intuitive usability is no longer nice to have
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
v When you want….
‣ Instant On/Off
‣ Linear Scalability
‣ Prefer Expense vs. Capital
‣ Not a critical business value add
‣ Skills not in house
‣ Jettison upgrade projects
‣ Focus on Value
v And you don’t…
‣ Need to touch it
‣ Need to scale
‣ Need to stay current
‣ Need more storage
‣ Want to affect staffing
‣ Have better things to do
‣ Need more time in the day
© 2011 PSC Group, LLC
Linear vs. Step Spending
0
5
10
15
20
25
30
Linear
Step
Real
© 2011 PSC Group, LLC
A Private Cloud is just Outsourcing Infrastructure
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
Low Support Models Predictable Sustainability
SaaS
Cloud Computing PaaS
Virtualization
© 2010 PSC Group, LLC
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
FOCUS Only do what ONLY you can do
Get IT Done! Do NOT confuse Activity for Achievement
It’s all about TIME Business Velocity + Half-Life of Information
Rampant Consumerism Intuitive usability is no longer nice to have
© 2011 PSC Group, LLC
© 2011 PSC Group, LLC
Strategic Technologies for
1) Cloud Computing
2) Mobile Applications & Media Tablets
3) Social Communications & Collaboration
4) Video
5) Next Generation Analytics
6) Social Analytics
7) Context– Aware Computing
8) Storage Class Memory
9) Ubiquitous Computing
10) Fabric-Based Infrastructure & Computers
© 2011 PSC Group, LLC
Strategic Technologies for
1) Media Tablets and Beyond
2) Mobile-Centric Applications and Interfaces
3) Contextual and Social User Experience
4) Internet of Things
5) App Stores and Marketplaces
6) Next-Generation Analytics
7) Big Data *****
8) In-Memory Computing
9) Extreme Low-Energy Servers
10) Cloud Computing
© 2011 PSC Group, LLC
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PROJECT NAME
10x 10x
What is this Project’s
Risk Profile?
10
5
10
5
5
2
2
2
1
1
WORKSHEET CIOprojeval.revA
It helps grow the business
It helps the company scale profitably
It lowers business risk (interruption)
Does not require rollout or re-training
It helps retain key employees/assets
Business process is well understood
Is using proven technology
Lowers IT costs
Is mandated or for compliance
CIO Project Evaluator
Is budgeted for success
RISK PROFILE
Positives (+) Negatives (-)
5x 5x
2x 2x
1x 1x
10
5
10
5
5
2
2
2
1
1
No supportive business sponsor
Limited impact to line of business
Requires cultural change for adoption
Duration > stability of business process
Can not quantify success
Unrealistic expectations anywhere
No time/budget for POC or discovery
It’s work outside your comfort zone
Using newer technology
Addresses a symptom not a cause
effective executives focus only on tasks that move their company forward;
everything else can wait!
1 Good for morale
10 The project has a significant ROI 10 No defined objectives for a win
1 Getting there will be unpleasant
-
© 2008 Copyright PSC Group, LLC http://www.psclistens.com
Based on the designs of David Seah
http://www.davidseah.com
OVERVIEW CIO Project Evaluator
PROJECT NAME
10x 10x
What is this Project’s
Risk Profile?
10
5
10
5
5
2
2
2
1
1
WORKSHEET CIOprojeval.revA
It helps grow the business
It helps the company scale profitably
It lowers business risk (interruption)
Does not require rollout or re-training
It helps retain key employees/assets
Business process is well understood
Is using proven technology
Lowers IT costs
Is mandated or for compliance
CIO Project Evaluator
Is budgeted for success
RISK PROFILE
Positives (+) Negatives (-)
5x 5x
2x 2x
1x 1x
10
5
10
5
5
2
2
2
1
1
No supportive business sponsor
Limited impact to line of business
Requires cultural change for adoption
Duration > stability of business process
Can not quantify success
Unrealistic expectations anywhere
No time/budget for POC or discovery
It’s work outside your comfort zone
Using newer technology
Addresses a symptom not a cause
effective executives focus only on tasks that move their company forward;
everything else can wait!
1 Good for morale
10 The project has a significant ROI 10 No defined objectives for a win
1 Getting there will be unpleasant
-
© 2008 Copyright PSC Group, LLC http://www.psclistens.com
Based on the designs of David Seah
http://www.davidseah.com
2009
2009
This simple tool can help you quantify the risk profile of a given project. It is not intended to be used as an
absolute scoring mechanism – if it is it will not work for you. What this tool can be used for - very effectively - is the
evaluation of incremental or comparative risk between your project alternatives. In time, this tool can also be used
to see if your average risk profile is migrating lower or higher. This can be indicative of changing business
conditions that are favorable or require attention from a political perspective. Perhaps the most useful application
of this tool is how it can be used to verify that you are entering each project having considered the fundamentals.
In this way, you can ensure that you are having the proper business dialogue at the onset of each investment.
If you wish to learn more about innovative & practical ways to leverage technology - contact us:
PSC Group, LLC
Jim Vaselopulos
847.517.7200
www.psclistens.com
© 2011 PSC Group, LLC