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Subjective Usability of Speech, Touch and Gesture in a Heterogeneous Multi-Display Environment Arnoud de Jong Susanne Tak Alexander Toet Sven Schultz Jan-Pieter Wijbenga Jan van Erp TNO, The Netherlands

Achi 2013

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Several interaction techniques have been proposed to enable transfer of information between different displays in heterogeneous multi-display environments. However, it is not clear whether subjective user preference for these different techniques depends on the nature of the displays between which information is transferred. We explore subjective usability of speech, touch and gesture for moving information between various displays in a heterogeneous multi-display environment, consisting of a multi-touch table, a wall-mounted display and a smartphone. We find that subjective user evaluation of the various interaction techniques depends on the combination of displays being used. This implies that the type of display combination should be taken into consideration when designing interaction techniques for the transfer of items between displays in a heterogeneous multi-display environment. Also, gesture based interactions were judged more acceptable when they involved holding a mobile phone, probably since this provided a cue explaining the action.

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Page 1: Achi 2013

Subjective Usability of Speech, Touch and Gesture

in a Heterogeneous Multi-Display Environment

Arnoud de Jong Susanne Tak Alexander Toet Sven Schultz

Jan-Pieter Wijbenga Jan van Erp

TNO, The Netherlands

Page 2: Achi 2013

Overview

‒ Introduction‒ Related work‒ User Study‒ Tasks & Results‒ Conclusions‒ Future Work

Page 3: Achi 2013

Introduction:Facilitating cross-display interaction

Multi-touch Table

Interactive small groupsessions

Wall Screen

Large grouppresentations

Mobile Devices

Personal contentviewing

Page 4: Achi 2013

Introduction:Using different interaction techniques

Speech- Spoken commands- Direct hands-free interaction at close to medium range

Gesture- In-air body movements- Interaction over longer ranges

Touch - Hand contact - Physical interaction at close range

Page 5: Achi 2013

Related Work

− New techniques have been proposed to move objects between heterogeneous devices.

− Typically keyboard, touch, gesture, speech based.

− Single-user single-display paradigm still dominates.

− Available techniques complement each other:

Page 6: Achi 2013

Related Work

− New techniques have been proposed to move objects between heterogeneous devices.

− Typically keyboard, touch, gesture, speech based.

− Single-user single-display paradigm still dominates.

− Available techniques complement each other:

− Direct touch is fast - but only feasible at close range.

Page 7: Achi 2013

Related Work

− New techniques have been proposed to move objects between heterogeneous devices.

− Typically keyboard, touch, gesture, speech based.

− Single-user single-display paradigm still dominates.

− Available techniques complement each other:

− Direct touch is fast - but only feasible at close range.

− Speech suitable for descriptive techniques

and in conditions with occlusion.

Page 8: Achi 2013

Related Work

− New techniques have been proposed to move objects between heterogeneous devices.

− Typically keyboard, touch, gesture, speech based.

− Single-user single-display paradigm still dominates.

− Available techniques complement each other:

− Direct touch is fast - but only feasible at close range.

− Speech suitable for descriptive techniques and in conditions with occlusion.

− Gestural interaction enables remote manipulation of objects.

Page 9: Achi 2013

Related Work

− New techniques have been proposed to move objects between heterogeneous devices.

− Typically keyboard, touch, gesture, speech based.

− Single-user single-display paradigm still dominates.

− Available techniques complement each other:

− Direct touch is fast - but only feasible at close range.

− Speech suitable for descriptive techniques and in conditions with occlusion.

− Gestural interaction enables remote manipulation of objects.

− Users prefer combination of speech and gestural interaction

when handling graphics.

Page 10: Achi 2013

User Study: Usability and Preference

Display Pairs:

Table Screen Table MobileScreen MobileMobile Screen

Participants:

21 participants12 male 9 female27 average age

Usability Questionnaire:

− without thinking − intuitive− unnatural− tiring− responsive− complex− error-prone

Interaction Modes:

− Speech− Touch− Gesture

BlablaBlabla

Page 11: Achi 2013

Interaction Techniques

Table to screenSpeech: Select photo and say “send to screen”.Touch: Drag photo to a window entitled ‘Screen’.Gesture: Select photo and point at the screen.

Table to mobile

Speech: Select photo and say “send to Harry”.Touch: Drag photo to a window entitled ‘Harry’.Tangible: Place mobile on table and drag photo to it.

Screen to mobile

Speech: Start voice command by saying “screen” then say “send to Harry”.Gesture: Hold phone as if taking a photo of the screen.

Mobile to screen

Speech: Start voice command by dragging finger downwards over screen and say “send to screen”.Touch: Press send button below photo and select the ‘Screen’ menu item.Gesture: Point phone at the screen.

Page 12: Achi 2013
Page 13: Achi 2013

Tasks: Table to Screen

Results

• Most participants preferred touch technique

• 5 participants thought speakingcommands out loud was awkward

SpeechSelect photo and say “send to screen”.

TouchDrag photo to window entitled ‘Screen’.

GestureSelect photo and point at screen.

Page 14: Achi 2013

Tasks: Table to Screen

SpeechSelect photo and say “send to screen”.

TouchDrag photo to window entitled ‘Screen’.

GestureSelect photo and point at screen.

Preference Usability

Page 15: Achi 2013

Tasks: Table to Mobile

Results

• Most participants preferred the tangible technique

• The tangible technique was very well received,

with 10 participants calling it “fun” or “cool”.

SpeechSelect photo and say “send to Harry”.

TouchDrag photo to window entitled ‘Harry’.

TangiblePlace mobile on table and drag photo to it.

Page 16: Achi 2013

Tasks: Table to Mobile

SpeechSelect photo and say “send to Harry”.

TouchDrag photo to window entitled ‘Harry’.

TangiblePlace mobile on table and drag photo to it.

Preference Usability

Page 17: Achi 2013

Tasks: Screen to Mobile

Results

• No significant preference for either of the techniques

• 12 participants preferred speech the most, 9 participants preferred gesture the most

SpeechSay “screen” followed by “send to Harry”.

GestureHold phone as if taking photo of screen.

Page 18: Achi 2013

Tasks: Screen to Mobile

SpeechSay “screen” followed by “send to Harry”.

GestureHold phone as if taking photo of screen.

Preference Usability

Page 19: Achi 2013

Tasks Mobile to Screen

Results

• Most participants preferred the gesture technique

SpeechDrag finger and say “send to screen”.

TouchSelect ‘Screen’ menu item and press ‘Send’.

GesturePoint phone at screen.

Page 20: Achi 2013

Tasks Mobile to Screen

SpeechDrag finger and say “send to screen”.

TouchSelect ‘Screen’ menu item and press ‘Send’.

GesturePoint phone at screen.

Preference Usability

Page 21: Achi 2013

Conclusions

‒ User preference for interaction techniques depends on the nature of the displays.

‒ Speech technique is generally disliked: people feel embarrassed when speaking commands out loud.

‒ Holding an object that provides a clear visual cue indicating the user’s actions makes gesture-based interaction more acceptable.

Page 22: Achi 2013

Future Work

‒ Explicitly address embarrassment: test whether participants are primarily spatial, verbal or object oriented

‒ Register objective performance measures (e.g. time required to perform different actions).

‒ Investigate multiple users settings and/or more complex display combinations.

Page 23: Achi 2013

Questions ?