Robert Arnold

Principal Analyst,

Unified Communications & CollaborationJune 30, 2015

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Listen On Demand

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Now Available On Demand

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Agenda

• Greetings

• Industry Trends

• Panelist Introductions

• Forum Discussion

• Open Q&A Session

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Today’s Speakers

Rob Arnold

Principal Analyst

Frost & Sullivan

Andrew Dixon

Senior Vice President,

Marketing & Operations

Igloo Software

Mark Dumas

Product Manager

Acano

Jim Moss

Founder and CEO

Plasticity Labs

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Landmark Technology Shifts–Mobile, Social and Video

Yesterday.... Today….

Source: Frost & Sullivan

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Enhancing User Engagement through Multiple Content Types

Source: Frost & Sullivan

VisualUser profiles;

social network

integration

Mobile-rich

Links to files,

documents, blogs,

etc.

Persistence Analytics and

reporting

Presence; private,

group chat

Activity

feeds/streams

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Robert Arnold

Principal Analyst Unified Communications & Collaboration

robert.arnold@frost.com