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©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Session ID: BTOT-WE-1730- 8

Complete IT Infrastructure Management Through A Single Pane of Glass

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An overview of HP IT Infrastructure Management applications and their use with Avnet Insight Operations

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©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

Session ID: BTOT-WE-1730-8

©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

Martin Jackson: HP Software Product Specialist, Avnet TS David Collier: Senior HP Software Cosultant, Avnet TSDate: Wednesday 1st December 2010Session ID: BTOT-WE-1730/8

Complete IT Infrastructure Management Through A Single Pane Of GlassAppliance Based Management – for today and tomorrow

Abstract

3 HP Confidential

Faster triage, lower time to value, single pane of glass are all regular marketing value statements. However how to render these accessible to the midsize enterprise can be challenging.

Bell Micro UK and HP have collaborated to build the Insight Operations Appliance to do just this through a physical server pre-loaded with BTO Operations software and pre-configured to suit a customer IT Environment.

Providing an economically highly attractive entry point offer, targeting virtualization in its first go to market version, this session will describe the experience gained in developing the appliance, and provide early customer adoption feedback on its value.

Just imagine…..

• Physical Server with pre-installed HP BTO Ops management software (HP NNMi, HP SiteScope, HP Operations Basic Suite)

• Software factory pre-configured with validated customer information

• Includes 3 days consultancy services

• Creates a single pane of glass federates all alerts, events and metrics

• Monitors at each layer of IT Architecture

• Expert driven on site discovery, tailored views and IP tx

Avnet Insight OperationsWhat Is It?

HP Network Node ManagerDiscovering The Network

NNMi Spiral Discovery

1F1

Existence discoveryFilter 1 – IP address validation

4 Inventory

5 Physical and logical connectivity

2F2 Filter 2 – Sys OID validation

Device details

3 Device specific collections

X Extensible discovery - future

0 Seed file0

Network Device

2345 1 F1 F2X

SpiralDynamicMulti-threaded

HP Network Node ManagerNNMi continuous spiral discovery

Node group “NNM Nodes” is provided, initially it is empty.

Node group “NNM Nodes” is provided, initially it is empty.

Node Inventory shows the SNMP enabled nodes we want in OMW

Node Inventory shows the SNMP enabled nodes we want in OMW

We have 2 policies to load the data from NNMi into OMW, each runs every hour.

We have 2 policies to load the data from NNMi into OMW, each runs every hour.

Nodes are populated into OMWNodes are populated into OMW

HP Network Node ManagerLoading NNMi Nodes into OMW

Node group “NNM Nodes” is provided, initially it is empty.

Node group “NNM Nodes” is provided, initially it is empty.

Nodes are populated into OMW

Nodes are populated into OMW

Custom IOA Code / OMW PoliciesCustom IOA Code / OMW Policies

HP Network Node ManagerLoading NNMi Nodes into OMW

Round Up So Far

• The Appliance has discovered the network via HP NMMi

• HP NNMi is then integrated with HP Operations console

• This allow NMMi to automatically feed all the inventory data about the discovery into the consolidated console

• Any network alerts generated are now shown in the console.

HP Operations ManagerIntegration with Insight Manager

HP System Insight Manager Central Management ServerHP System Insight Manager Central Management Server

Operations Manager Agent

OM Policies

SIM CMS

HP Operations Manager ServerHP Operations Manager Server

Operations Manager Server

ForwardedEvents

Operations Manager Console

HP Operations ManagerIntegration with Insight Manager

• Create userid for SiteScope on ESX Host

• Update /etc/sudoers file on ESX Host

• Import ESX SSL Certificate into SiteScope

• Create file in SiteScope script for datastore monitoring

• Deploy Monitors

HP SiteScopeMonitoring VMWare with SiteScope

Member of the wheelGroup !

HP SiteScopeMonitoring VMWare with SiteScope

User Sitescope is a member of

the “wheel” group

HP SiteScopeMonitoring VMWare with SiteScope

• Connect to http://<ESX host>/host

• Accept warnings and continue to log on as “root”.

• List of Configuration Files is shown

• Save the file called ssl_cert

• Access SiteScope -> Preferences -> Certificate Management

• Import the Certificate from the file just saved

HP SiteScopeImport Certificate

• Navigate to SiteScope\scripts.remote

• Create / Edit a file for each ESX server :

HP SiteScopeMonitoring VMWare with SiteScope

sudo/usr/sbin/vdf/vmfs/ volumes/<DataStoreName>

Support Included

• Standard across hardware and software

• Choice of business hours or 24/7, 1 or 3 years

Remote problem diagnosis and support

Escalation management

Access to electronic support information and services

Onsite hardware support within 4 hours of the initial service request being logged

Materials and parts included

• Also includes installation of approved patched updates for 12 months

Core Monitors (CPU, Disk, Memory)

• Windows Server 2003 & 2008 (6 monitors)

• VMWare (10 monitors)

• HP-UX (3 monitors)

• AIX (3 monitors)

• Linux (3 monitors)

• Solaris (3 monitors)

HP SiteScopeIncluded Monitors

Application Monitors

• Active Directory (8 Monitors)

• Microsoft Exchange (11 Monitors)

• SQL Server (2 Monitors)

• Internet Information Services(3 Monitors)

HP SiteScopeAll Monitors Supported

CompositeCPU utilizationDatabaseDHCPDirectoryDisk spaceMemoryNetworkNewsRadiusScriptService

FileHP NonStop resourcesHP NonStop Event LogIPMILDAPLog fileUNIX resourcesWindows dial-upWindows Event LogWindows Performance CounterWindows resourcesWindows services state

System Monitors:AIXHP NonStopHP-UXMicrosoft® WindowsSCO OpenServerSGI IRIX

LinuxMAC OS X(most versions, SSH compatibility required)Sun SolarisTru64

Operating System Monitors:

Amazon CloudWatchMicrosoft Hyper-VSolaris ZonesvSpher

VMware ESX ServerVMware ESXiVMware Virtual CenterVMware

Cloud & Virtualisation Monitors:

Apache Web ServerBroadVision Application ServerCheck Point FireWall-1Cisco WorksCitrix XenAppCOM+*F5 Big-IPGeneric Database using JDBC queriesIBM DB2IBM WebSphere Application ServerIISMicrosoft SQL ServerMicrosoft Windows 64-bit EditionsOracle Application ServerOracle BEA TuxedoOracle BEA WebLogic Application ServerOracle Siebel Application Server*Oracle Siebel Log*Oracle Siebel Web Server*XML metrics

IBM WebSphere Performance ServletIBM WebSphere MQ Server*JBoss Application ServerJMX metricsMacromedia ColdFusion ServerMAPIMicrosoft ASP ServerMicrosoft ExchangeMicrosoftOracle DatabaseReal One/Real Media Player and ServerSAP CCMS*SAP Java Application Server*SAP Performance*SAP Work Processes*Sun One serverSybase databaseUDDI ServerWindows Media Playerand ServerWindows resources

Application Monitors:

Web / URL Monitors:eBusiness ChainLink checkURLURL contentURL list

URL sequenceWeb serverWeb serviceWeb Script*

Solution Templates:HP Quality CenterHP Service ManagerIBM WebSphere Application ServerJBoss Application ServerMicrosoft .NETMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft IIS

Operating Systems--Windows Host and Unix Host(AIX, Linux, Solaris)Oracle BEA WebLogic Application ServerOracle DatabaseOracle SiebelSAP JavaSAP R/3Microsoft SQL Server

Network Service Monitors:DNSFormula compositeFTPPortReal streamingSNMP by MIB

MailNetwork bandwidthPingSNMPSNMP trap

• Templates that have been designed can be deployed using CSV files

• Variables are defined to allow for setting of thresholds etc at deployment time

• CSV files are created in advance from the customer completed spreadsheet

• Right Click, select “Deploy Using CSV”

• Select the file and click OK

HP SiteScopeDeployment Using CSV Files

6 Months Later…..One of Nortic Components competitors’ warehouses has been seriously damaged by fire. This has resulted in an industry-wide shortage of some electrical components. The effect is that buyers are now looking to source as many of the shortaged components as possible to ensure their own production lines keep rolling.

Nortic are one of only 3 suppliers capable of filling this urgent gap. With the fire, this is effectively down to just 2 suppliers. This means that if Nortic respond well, they can expect a 50% increase in business…..

Initially, the signs are good. Traffic to their web site increases and the orders start to come in. However, as more and more manufacturers who need the components discover Nortic’s web site, they find that online business service response times are getting excessive. Nortic need to find out where the problem lies and get it fixed………

So What About Alan…..

Any Questions?