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Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
What HR Leaders Need to Do to Prepare for a ‘Boundary-less’ Tomorrow
HR Executive WebinarNovember 15, 2016
Professor John W. Boudreau, Ph.D.Center for Effective OrganizationsMarshall School of Business University of Southern Californiajohn.boudreau@usc.edu213-740-9814www.ceo.usc.eduTwitter: @JohnWBoudreauLinkedIn: https://www.linkedin.com/in/john-boudreau-115500Web: http://www.drjohnboudreau.com
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
Boundaryless Work Ecosystem
Our organization is a place containing employees doing work.
Our organization organizes work and talent.
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
Unlocking The “Lead the Work” Code
Rewards• How Small the Time Frame to Shorten?• How Specifically to Individualize?• How Creatively to Imagine?
Assignment• How Small to Deconstruct?• How Widely to Disperse?• How Far From Employment to Detach?
Organization• How Easily To Permeate?• How Strongly to Interlink?• How Deeply To Collaborate?• How Extensively To Flex?
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Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
The Power of Integrating HR and Procurement
Align Budgetto Business Requirements
Cost Efficiencies
Vendor Management
Technical Procurement
Market Research
Align Talent Acquisition Strategy to Business Need
Performance Analytics
Candidate Experience
Sourcing Strategies
Employer Branding
Procurement: Strategic Sourcing HR: Talent Management
Total Workforce Management
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
System as the Carrier Wave:The Power of a Consistent Logic
• A consistent and logical way to frame the issues.
• Not dictating one solution, but guiding the information discovery and analysis process.
Unsystematic Systematic
Finance: ROI, EVA, NPV
Marketing: Segments, Product Life Cycles
HR: ???
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
Siemens creates a hearing aid for kids
Where is the best talent that understands how to engage children with a product … Disney
Siemens uses Disney employees to create a hearing-aid comic book
Your Work Done by Someone Else’s Employees
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
The Disney Kit.The Disney Kit for younger children includes a cuddly Mickey Mouse® and storybook. Reading and playing with Mickey helps younger kids gain confidence in their hearing aids. And to keep their hearing aids in peak condition, the kit also provides all the maintenance essentials parents need, like a battery tester, drying set, listening stethoset and a cleaning tool.
Your Work Done by Someone Else’s Employees
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
Visa + Apple = ApplePay
• Visa and Apple employees working at the Visa Innovation Center
• Apple must reveal more about its apps than ever before
• Visa must reveal more about its payment system than ever before
• Call it ApplePay or VisaPay?
• A “workplace” perfect for a team of the best employees from each organization
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
Can Contingent Workers Be Engaged?https://www.cornerstoneondemand.com/rework/are-contingent-workers-more-engaged-you-think
• Volition: Those that choose freely have more positive experiences
• Emotional Support: Emotional support from coworkers and supervisors increases contingent worker commitment to BOTH the organization where they work and the organization that placed them
• “Psychological” Contract: Social and emotional ties, not just economic ones, lead to more commitment and engagement
• Continuity: Opportunities for transition to longer term employment increases work attitude and commitment.
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
Lead the Work and the Future of HR
OrganizationPermeate, Interlink, Collaborate, Flex
AssignmentDeconstruct, Disperse, Detach
RewardShorten, Individualize, Imagine
Solving Disruptions
Boundaryless Talent Ecosystem
Solutions Span Functions
Systems Are the Carrier Wave
Copyright © 2016 John W. Boudreau <[email protected]>. All rights reserved.
Dr. John Boudreau, Professor and Research DirectorCenter for Effective Organizations, Marshall School of BusinessUniversity of Southern California<[email protected]>
Thank you!
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