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Tito Magobet Sr. Director, Global Talent Acquisition
R&D
Building a Tech Talent Ecosystem
@ Scale
Erica Lockheimer Sr. Director Engineering Growth &
Women In Tech
Today’s
agenda
• Lunch Shake Off
• Ecosystem Journey…
• Establishing a high ownership TA Culture.
• How we achieved “hyper growth” with the 3P
ecosystem approach:
• Unified Process
• Partnership leverage
• It’s all about the People
• Q&A
What is an Ecosystem?
Ecosystems represent the interconnected nature of
living organisms and their world.
It could be as small as a drop of pond water or as
big as the Amazon rainforest.
When you think about what makes an ecosystem
function, the critical concepts revolve around the
organic and inorganic components and their
interactions with each other.
Process
PEOPLE
Three Ecosystems for Scalable Success
PROCESS
PARTNERSHIP
PROCESS: Unite is our global framework for hiring
engineers and the foundation that has
allowed us to scale intelligently.
Before Unite
7
Why are we competing
with ourselves? Why is our process so
inconsistent?
How do I know I’m
hiring the best
candidate?
I haven’t seen a
candidate in weeks!
How do I get involved?
Establish and retain a consistent high bar @scale across teams, offices,
& geos, no matter how many people we hire
Promote a culture where everyone supports our #1 Operating Priority:
Talent and Building a World Class Team
Allocate talent to our highest priorities based on Corporate Priorities,
FIT, Candidate Preference
Why Unite?
Process Ecosystem
Standardized
Assessment
Continuous
Pipelining
10
Engineering
Tracks
Allocation TAM
Hiring
Comities
Tracks VS Reqs
1
0
1. Pipelines/Tracks = 80% of our engineering
hiring.
1. Front End Engineering
2. Applications Engineering
3. Mobile Engineering
4. Systems & Infrastructure Engineering
5. Data Science Engineering
6. Testy Engineering
7. Tools Engineering
8. Performance Engineering
9. Site Reliability
10. Technical Program Management
2. Custom Requisitions
Deeper Insights & Analytics
Improved Consistency, Efficiency & ……
Benefits of Continuous Pipelining
Strategic Resource Alignment
Candidate Experience
Results
2013 2016
Growth in Engineering/Ops Hires &
50% improvement (Q2-Q3 2016).
PARTNERSHIP: Is the Connective Tissue between
functions, teams and individuals and the
pathway for how we collectively solve
problems.
Partnership Ecosystem
Talent
Analytics
Senior
Level Hiring
Integrated
Goal Setting
OKRs
Executive
Engagement
& Support
Diversity &
Inclusion
Tiger Team
Joint Problem
Solving
“One Team”
HR
TA
Comp
Talent Analytics
Clients
Case Study: Project Tiger 1.0
1
6
We were really bad at hiring senior engineers.
But we needed to hire a ton more.
Erica Lockheimer
Chris Pruett
Big Kahuna
1
6
Steven Ihde
I really need
senior people right
now.
F-in fix this senior
hiring shit.
(May not be
actual words)
We are horribly slow
in hiring managers.
Unite produces very
few senior IC’s.
1
7
Problem
Urgent need for 50+ Managers
Every search started from scratch
Unite had nothing.
Strategy
Cross-functional team:
Eng + TA + HRBP.
Standardized Manager pipelines per track with 100% new
modules
Talent Champions & Blue Carpet
Results
50 Managers and Sr. Managers
80% offer accept rate!
Talent Champions: Huge success.
We needed to triple our # of new Managers
1
7
“Staffed up an entire management team of 4
managers through new management pipeline
in 90 days!”
1
8
Problem
50 Staff Engineers, ~2x last year
Didn’t always have the right people asking the right
questions
Hard to close them.
Strategy
Separate Staff Process & Tracks
New modules:
Leadership, Execution, and Craftsmanship
leverage best ideas from Manager track
Results
55 Staff and Senior Staff
Oh, and also 50 Staff Engineers
1
8
Results
2014 2015
Improved Senior Level
hiring by 4X in 9 months.
Established new joint problem solving approach.
2
0
Define problem Identify levers Set the goal posts Test and measure
1 2 3 4
Identify pain points (e.g.,
Org Shape) we want to
address
Identify root cause and
improvement levers
Define actions /
interventions and
success metrics
Measure impact and
experiment until you
move the needle
PEOPLE: It’s all about the People and our collective
relationships that truly allow us to scale.
People Ecosystem
Talent
Champions
MYON
Sourcing
Blitzes
TAM+
Insight Engineering
Puzzle
Events/Meet
Ups
Process Partner People Scale
Q&A