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The top documents tagged [center supervisors]
Education
Center supervisor (12 11 13)
393 views
Documents
Contact Center Metrics Analytics
75 views
Documents
2007a Bayesian Forecasting of an Inhomogeneous Poisson Process, With Applications to Call Center Data. (With J. Stroud and J. Weinberg)
8 views
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bw-callcenter-3
15 views