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Hit Your Stride Designing real-time collaboration for teams SARA DUBUQUE | SENIOR DESIGNER | ATLASSIAN

Hit Your Stride: Designing Real-time Collaboration for Teams

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Page 1: Hit Your Stride: Designing Real-time Collaboration for Teams

Hit Your StrideDesigning real-time collaboration for teams

SARA DUBUQUE | SENIOR DESIGNER | ATLASSIAN

Page 2: Hit Your Stride: Designing Real-time Collaboration for Teams

🔥105°F

Page 3: Hit Your Stride: Designing Real-time Collaboration for Teams

The betterment of teams largely depends on cultural change within an organization

ERIN HOWARD, ATLASSIAN RESEARCHER

Page 4: Hit Your Stride: Designing Real-time Collaboration for Teams

Email as documentation

Responsiveness outside work hours

Humor and personality in communications

Page 5: Hit Your Stride: Designing Real-time Collaboration for Teams

Email as documentation

Responsiveness outside work hours

Humor and personality in communications

Page 6: Hit Your Stride: Designing Real-time Collaboration for Teams

Email as documentation

Responsiveness outside work hours

Humor and personality in communications

Page 7: Hit Your Stride: Designing Real-time Collaboration for Teams

TEAM

Page 8: Hit Your Stride: Designing Real-time Collaboration for Teams

What exactly IS a team, anyway?

Page 9: Hit Your Stride: Designing Real-time Collaboration for Teams

Characteristics of teamsfrom The Discipline of Teams by Jon R. Katzenbach and Douglas K. Smith

Meaningful common purpose

Mix of complementary

skills

Shared sense of how work gets

done

Specific performance

goals

Mutual accountability

Page 10: Hit Your Stride: Designing Real-time Collaboration for Teams

Identifying teams is often messy

Atlassian teams research, Erin Howard’s scribblings

Page 11: Hit Your Stride: Designing Real-time Collaboration for Teams

How do we foster effective team communication in Stride?

STRIDE DESIGN CHALLENGE

Page 12: Hit Your Stride: Designing Real-time Collaboration for Teams

High performing teams have frequent, high-energy communication.

RESEARCH INSIGHT

“The New Science of Building Great Teams”, Alex Petland

Page 13: Hit Your Stride: Designing Real-time Collaboration for Teams

Make it quick & easy to interact; add energetic value to digital communication.

STRIDE DESIGN CHALLENGE

Page 14: Hit Your Stride: Designing Real-time Collaboration for Teams

Get to a video call quickly Quick access from the sidebar with audio/video control

Make it quick

Video

New convos

Profile cards

Page 15: Hit Your Stride: Designing Real-time Collaboration for Teams

Just hit plus Add new rooms or direct messages to your conversation list

Make it quick

Video

New convos

Profile cards

Page 16: Hit Your Stride: Designing Real-time Collaboration for Teams

Profile card access Start a conversation after viewing someone’s profile card

Make it quick

Video

New convos

Profile cards

Page 17: Hit Your Stride: Designing Real-time Collaboration for Teams

Close the gap Find small ways that video is different than in-person, and eliminate them

Make it human

Body language

Emotion

Page 18: Hit Your Stride: Designing Real-time Collaboration for Teams

Emphasis and emotion Adding emphasis and emotion via emoji and text formatting infuses a little humanity into written words

Make it human

Body language

Emotion

Page 19: Hit Your Stride: Designing Real-time Collaboration for Teams

Successful teams engage equally among all members, both in groups and on the side

RESEARCH INSIGHT

“The New Science of Building Great Teams”, Alex Petland

Page 20: Hit Your Stride: Designing Real-time Collaboration for Teams

Encourage everyone to engage in rooms, direct messages, and video calls.

STRIDE DESIGN CHALLENGE

Page 21: Hit Your Stride: Designing Real-time Collaboration for Teams

Get people talking

In rooms

Directly

On video

Page 22: Hit Your Stride: Designing Real-time Collaboration for Teams

Get people talking

In rooms

Directly

On video

Page 23: Hit Your Stride: Designing Real-time Collaboration for Teams

Get people talking

In rooms

Directly

On video

Page 24: Hit Your Stride: Designing Real-time Collaboration for Teams

Successful, creative teams are exploratory, reaching out beyond their team.

RESEARCH INSIGHT

“The New Science of Building Great Teams”, Alex Petland

Page 25: Hit Your Stride: Designing Real-time Collaboration for Teams

Enable discovery of rooms and people discussing relevant topics

STRIDE DESIGN CHALLENGE

Page 26: Hit Your Stride: Designing Real-time Collaboration for Teams
Page 27: Hit Your Stride: Designing Real-time Collaboration for Teams

Unstructured social time is critical to team performance

RESEARCH INSIGHT

“The New Science of Building Great Teams”, Alex Petland

Page 28: Hit Your Stride: Designing Real-time Collaboration for Teams

Create digital spaces for social interaction

STRIDE DESIGN CHALLENGE

Page 29: Hit Your Stride: Designing Real-time Collaboration for Teams

Supporting telepresence Leverage the expertise of our video team and the remote Trello team to build in telepresence-friendly features.

đź‘Ť

Social

Telepresence

Personality

Watercoolers

Page 30: Hit Your Stride: Designing Real-time Collaboration for Teams

Creating space for flair Small details like custom @ mentions and emoji support let people show individuality.

đź‘Ť

Social

Telepresence

Personality

Watercoolers

Matt Skoog: @pizza🍕Matt McDaniel: @dadWeston Selleck: @northbynorthwestonMatt Laux: @m’lauxJenny Loza: @jloSara Dubuque: @trisaratops🌮

Page 31: Hit Your Stride: Designing Real-time Collaboration for Teams

Promoting watercoolers Suggesting teams have social chat spaces for goofing off

đź‘Ť

Social

Telepresence

Personality

Watercoolers

Page 32: Hit Your Stride: Designing Real-time Collaboration for Teams

Constructive conflict fosters understanding and purpose

RESEARCH INSIGHT

“The Discipline of Teams”, Ktzenbach and Smith, 1993

Page 33: Hit Your Stride: Designing Real-time Collaboration for Teams

Provide tools and scaffolding for productive, nuanced conversations

STRIDE DESIGN CHALLENGE

Page 34: Hit Your Stride: Designing Real-time Collaboration for Teams
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I’m clearly not a jerk.I’m clearly a jerk.

Page 36: Hit Your Stride: Designing Real-time Collaboration for Teams

There is still a “me” in team.

RESEARCH INSIGHT

“The Collaboration Curse”, Schumpeter

Page 37: Hit Your Stride: Designing Real-time Collaboration for Teams

Eliminate noise and place value on getting work done

STRIDE DESIGN CHALLENGE

Page 38: Hit Your Stride: Designing Real-time Collaboration for Teams
Page 39: Hit Your Stride: Designing Real-time Collaboration for Teams
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Visualizing communication patterns is helpful for teams

RESEARCH INSIGHT

“The New Science of Building Great Teams”, Alex Petland

Page 41: Hit Your Stride: Designing Real-time Collaboration for Teams

Show teams their how they communicate and identify opportunities

STRIDE DESIGN CHALLENGE

Page 42: Hit Your Stride: Designing Real-time Collaboration for Teams

BE THE CULTURE CHANGE YOU SEEK

Bring energy, engagement, and exploration to your team.

Page 43: Hit Your Stride: Designing Real-time Collaboration for Teams

Thank you!Join the waiting list for Stride at www.stride.com

SARA DUBUQUE | SENIOR DESIGNER | ATLASSIAN