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WORKSOFT STRATEGY July 2015 © 2015 Worksoft, Inc. www.worksoft.com Digital Labor for Digital Risk Shoeb Javed Chief Technology Officer Worksoft

Digital Labor for Digital Risk

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Page 1: Digital Labor for Digital Risk

WORKSOFT STRATEGY

July 2015

© 2015 Worksoft, Inc. www.worksoft.com

Digital Labor for Digital Risk

Shoeb JavedChief Technology OfficerWorksoft

Page 2: Digital Labor for Digital Risk

By 2020, 60% of digital businesses will experience a major service failure because of IT teams’ inability to “manage digital risk in new technology and use cases”Gartner Projection

Page 3: Digital Labor for Digital Risk

In Your Control

Out of Your Control

Page 4: Digital Labor for Digital Risk

Digital RiskIt’s not just about security, hackers, and data theft

Page 5: Digital Labor for Digital Risk

Ask yourself. What’s the rate of change in my enterprise? Whatever it is, business process validation needs to happen at the same pace.

If not, you’re exposed.daily

weekly

monthly

quarterly

more

Page 6: Digital Labor for Digital Risk

Quality AssuranceFunctional TestingPerformance TestingSecurity Testing

Devices & Platforms

iPhones

Droids Tablets

Scanners PC & Laptops

Mainframe

Business Process VariationsCountriesRegionsBusiness UnitsSite DifferencesProduct LinesPackagingCompliance

Business Processes

Order to Cash

Plan to Produce

H

ire to Retire

Financial Closing

Business Analytics

Project DriversDigitizationNew InstallationsUpgradesMergers & SpinoffsConsolidationsBig Data

Applications & TechnologyPackaged Enterprise AppsCustom ApplicationsInterfacesMobile AppsWeb & PortalJAVA, HTML, .NETOn Premise

Cloud-based

The N2 Problem

Page 7: Digital Labor for Digital Risk

Intelligent Automation

Deploying business process aware digital labor on an industrial scale (hundreds of virtual machines)

Page 8: Digital Labor for Digital Risk

Managing Digital Risk

The Outside-In Approach

Focus on the End User Understand how end-users use the application Create business scenarios to reflect this usage

Automate End-to-End Processes Ensure that test automation covers not just the entry application but also all back-end applications and their integrations Identify all business process variations and check them too

Scale by Using the CloudDistribute automated testing across multiple machines to achieve scale and full coverage Use a public cloud infrastructure to spin up machines on demand and spin down when automated testing is complete

Test ContinuouslyHaving automation in place allows you to run it on-demand as well as on a daily basisUncover problems by proactively ensuring your business processes work – find problems before your users do

Page 9: Digital Labor for Digital Risk

Intelligent Automation for Business Process Discovery & Validation

DEMONSTRATION

Page 10: Digital Labor for Digital Risk

WORKSOFT STRATEGY

July 2015

© 2015 Worksoft, Inc. www.worksoft.com

Q & A

Shoeb JavedChief Technology OfficerWorksoft