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CloudAlly Backups

November 2015

Protect your online data

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Presentation Overview 1. Why backup online data? 2. Reasons for data loss 3. Salesforce data recovery 4. CloudAlly backup/restore

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Recycle Bins and Archiving only provide item level recovery of deleted items.

Recycle Bins and Archiving

Point-in-time recovery allows you to restore complete datasets or individual items that have been deleted or corrupted.

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1.  3rd Party App Synchronization

2.  Automated Processes or Triggers

3.  Malicious Activity / Disgruntled Employee

4.  Virus / Malware

5.  Accidental Deletion

Reasons for Data Loss

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Salesforce Data Recovery

Automatically purged from Recycle Bin after 15 days, or purged directly by the user. Oldest records are auto deleted when storage limits are reached.

“Use a partner backup solution that can be found on the AppExchange...” Salesforce.com - Data Recovery Service and Cost FAQ

Weekly export function available in the Enterprise and Unlimited Editions only, and requires an admin to manually download and archive the data.

Data recovery is available within 90 days at a flat rate of $10,000 USD and generally takes 20 business days to provide a .csv file of the recovered data.

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Automated Daily Backups

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Q1 2016!

Point-in-Time Restore or Export

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Office 365 / Google Apps 1. Terminated employee deletes all data on company tablet and returns it factory reset. 2. iOS synchronization destroys executive’s Calendar and Contacts. 3. Terminated employee sues company 2-months later, but mailbox was auto deleted 30 days after termination.

Case Studies

Salesforce 1. Employee counseling session escalates to termination before access has been revoked. Employee returns to desk, deletes tens of thousands of records, clears the recycle bin and walks out the door. 2. Salesforce Trigger designed to update records was not tested thoroughly and wipes out 2 months of revenue objects.

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Thank you.

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