72
Viral Outreach: Blending Online and Offline Social Networks Mike Nutt, Marian Fragola, Charlie Morris

Viral Outreach: Blending Online and Offline Social Networks

Embed Size (px)

DESCRIPTION

A joint talk with Marian Fragola and Mike Nutt on using video to create viral outreach. My portion begins with the Assessment slide and discusses Google Analytics Campaign Tracking for web call-to-actions. Presentation happened at North Carolina Libraries Association state conference in October, 2013.

Citation preview

Page 1: Viral Outreach: Blending Online and Offline Social Networks

Viral Outreach: Blending Online and Offline Social

Networks Mike Nutt, Marian Fragola, Charlie Morris

Page 2: Viral Outreach: Blending Online and Offline Social Networks

Video  Landscape  

Page 3: Viral Outreach: Blending Online and Offline Social Networks

M  &  D  2013  Sabotage  

Page 4: Viral Outreach: Blending Online and Offline Social Networks
Page 5: Viral Outreach: Blending Online and Offline Social Networks

New  Spice  |  Study  like  a  scholar,  scholar  

Page 6: Viral Outreach: Blending Online and Offline Social Networks

3,305,438  views  

Page 7: Viral Outreach: Blending Online and Offline Social Networks

ProducGon  Costs  

Page 8: Viral Outreach: Blending Online and Offline Social Networks

Libraries  Will  Survive  

Page 9: Viral Outreach: Blending Online and Offline Social Networks

143,585  views  

Page 10: Viral Outreach: Blending Online and Offline Social Networks

UMD  "Gangnam  Style"  Parody  강남  스타일  

Page 11: Viral Outreach: Blending Online and Offline Social Networks

194,904  views  

Page 12: Viral Outreach: Blending Online and Offline Social Networks

flickr.com/photos/jasonahowie/8583949219

Strategy  

Page 13: Viral Outreach: Blending Online and Offline Social Networks

Appropriatre    Making  Something  Small  .  .  .  and  great    

Page 14: Viral Outreach: Blending Online and Offline Social Networks

Watershed  Moment    

Page 15: Viral Outreach: Blending Online and Offline Social Networks

Our  Video  

Page 16: Viral Outreach: Blending Online and Offline Social Networks
Page 17: Viral Outreach: Blending Online and Offline Social Networks

Timeliness    

Timeliness  

Page 18: Viral Outreach: Blending Online and Offline Social Networks
Page 19: Viral Outreach: Blending Online and Offline Social Networks
Page 20: Viral Outreach: Blending Online and Offline Social Networks

1  week  planning  2  weeks  shooGng  10  hours  ediGng  plus  20  hours  exporGng  

Investment  

staff  Gme  in-­‐house  video  ediGng  experGse  and  equipment  ipod  shuffle  -­‐  approx  $70  (prize  for  winner)  

Calling  in  favors  for  “celebrity”  appearances  Asking  our  users  to  watch  video,  parGcipate  in  contest,  care  

Page 21: Viral Outreach: Blending Online and Offline Social Networks

Assessment  

Page 22: Viral Outreach: Blending Online and Offline Social Networks

Got  some  views?  

Page 23: Viral Outreach: Blending Online and Offline Social Networks

Boss  happy?  

Page 24: Viral Outreach: Blending Online and Offline Social Networks

Anything  else?  

Page 25: Viral Outreach: Blending Online and Offline Social Networks

Call  to  AcGon  

Page 26: Viral Outreach: Blending Online and Offline Social Networks

Donate  

Page 27: Viral Outreach: Blending Online and Offline Social Networks

Come  to  an  event  

Page 28: Viral Outreach: Blending Online and Offline Social Networks

Volunteer  

Page 29: Viral Outreach: Blending Online and Offline Social Networks

Talk  to  a  librarian  

Page 30: Viral Outreach: Blending Online and Offline Social Networks

Assessment  problem:  

Page 31: Viral Outreach: Blending Online and Offline Social Networks

Hard  to  measure  

Page 32: Viral Outreach: Blending Online and Offline Social Networks

What  about…  

Page 33: Viral Outreach: Blending Online and Offline Social Networks

a  web  Call  to  AcGon?  

Page 34: Viral Outreach: Blending Online and Offline Social Networks
Page 35: Viral Outreach: Blending Online and Offline Social Networks

We  can  measure  that.  

Page 36: Viral Outreach: Blending Online and Offline Social Networks

Image  source  hfp://www.jxtgroup.com/tag/google-­‐analyGcs  

Page 37: Viral Outreach: Blending Online and Offline Social Networks

Do  you  know  GA?  

Page 38: Viral Outreach: Blending Online and Offline Social Networks

It  tracks  hits  

Page 39: Viral Outreach: Blending Online and Offline Social Networks

Pageviews  for  blogpost:  “NC  State  Officially  Dedicates  the  Hunt  Library”  

Page 40: Viral Outreach: Blending Online and Offline Social Networks

General  where  info  

Page 41: Viral Outreach: Blending Online and Offline Social Networks

Pageviews  for  blogpost:  “NC  State  Officially  Dedicates  the  Hunt  Library”  

Page 42: Viral Outreach: Blending Online and Offline Social Networks

Great!    But,  

Page 43: Viral Outreach: Blending Online and Offline Social Networks

Did  our  video  drive  this  traffic?  

Page 44: Viral Outreach: Blending Online and Offline Social Networks

You  don’t  know.  

Page 45: Viral Outreach: Blending Online and Offline Social Networks

Campaign  Tracking  

Page 46: Viral Outreach: Blending Online and Offline Social Networks

Specific  where  info  

Page 47: Viral Outreach: Blending Online and Offline Social Networks

How  it  works:  

Page 48: Viral Outreach: Blending Online and Offline Social Networks

Metadata  

Page 49: Viral Outreach: Blending Online and Offline Social Networks

Packed  onto  a  link  

Page 50: Viral Outreach: Blending Online and Offline Social Networks

What  metadata?  

Page 51: Viral Outreach: Blending Online and Offline Social Networks

Campaign  name,  Video  name,  

CommunicaGon  medium.  Whatever  facet  is  important  to  you.  

Page 52: Viral Outreach: Blending Online and Offline Social Networks

Just  add  it  to  the  URL:  

Page 53: Viral Outreach: Blending Online and Offline Social Networks

hfp://www.lib.ncsu.edu/bookmove?utm_source=youtube&utm_medium=shorturl&utm_content=in-­‐video&utm_campaign=relay-­‐promo    

Page 54: Viral Outreach: Blending Online and Offline Social Networks

bit.ly/campaign-­‐builder  URL  Builder  Form:  

Page 55: Viral Outreach: Blending Online and Offline Social Networks
Page 56: Viral Outreach: Blending Online and Offline Social Networks

For  calls  to  acGon  that  display  the  URL:  

• bit.ly  • Gnyurl.com  • go.ncsu.edu  

Page 57: Viral Outreach: Blending Online and Offline Social Networks
Page 58: Viral Outreach: Blending Online and Offline Social Networks

Create  unique  campaign  URL  for  each  

unique  effort  

Page 59: Viral Outreach: Blending Online and Offline Social Networks
Page 60: Viral Outreach: Blending Online and Offline Social Networks
Page 61: Viral Outreach: Blending Online and Offline Social Networks
Page 62: Viral Outreach: Blending Online and Offline Social Networks

And  GA  will  give  you  concrete  data  

Page 63: Viral Outreach: Blending Online and Offline Social Networks
Page 64: Viral Outreach: Blending Online and Offline Social Networks

Tip:  spreadsheet  

Page 65: Viral Outreach: Blending Online and Offline Social Networks
Page 66: Viral Outreach: Blending Online and Offline Social Networks

Campaign  Tracking:  For  web  calls  to  acGon  

Page 67: Viral Outreach: Blending Online and Offline Social Networks

Lessons Learned

Page 68: Viral Outreach: Blending Online and Offline Social Networks

Facebook  =  Strange  Metrics  

Page 69: Viral Outreach: Blending Online and Offline Social Networks

Contestants must successfully answer questions about the identities of the people in the bookBot Relay. Go to our Facebook Page to take the quiz and submit your entry. Entrants tied for the highest number of correct answers will be put in a drawing for an iPod shuffle (one winner). The bookBot Relay Contest is designed for current students, faculty, staff, and alumni of North Carolina State University, but anyone is welcome to submit an entry. Staff of NCSU Libraries is not eligible for the prize drawing. Entries will be accepted until the end of the Closing Ceremony of the Olympic Games, Sunday, August 12 (exact time TBD). Entries received after that time will not be eligible for prizes. One entry per person, please. For an answer to be correct, both the person’s first and last name must be correct. Spelling does not count, but answers must be recognizable to the judges. The winner will be announced and contacted the week of August 13. Check our Facebook Page for the all correct answers on August 13. - See more at: http://news.lib.ncsu.edu/?s=bookbot+relay#sthash.5cFQ9MA8.dpuf

Contest  Rules  

Page 70: Viral Outreach: Blending Online and Offline Social Networks

Summer    School  

Page 71: Viral Outreach: Blending Online and Offline Social Networks

   Facebook  

≠  YouTube    

Page 72: Viral Outreach: Blending Online and Offline Social Networks

What  do  you  think?