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Defining The Super Member within a health club database
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investing over 100% of additional revenue
after membership payments, per annum
the super member
‘the gym club’ example
total members: 2000!total revenue: 125000!!existing membership fees: 91250!fitness revenue: 23750!new membership sales: 8750!other revenue: 1250
‘the gym club’ is a fictional case study used to demonstrate the impact of defining the super member group
monthly
! 200 super members (10%)!
! total revenue: 19813 (16%)!
!• existing membership fees: 9125!
• 43% of total fitness revenue: 10213!
• 38% of other revenue: 475
‘the gym club’ is a fictional case study used to demonstrate the impact of defining the super member group
‘the gym club’ example monthly
average yield
99
63
‘the gym club’ is a fictional case study used to demonstrate the impact of defining the super member group
the super membertotal members
opportunity
increasing the average yield !of all members by ‘1’
increasing the average yield of the existing super members by ‘3’
creating ten additional super members
2%
3%
5%annual revenue increases
‘the gym club’ is a fictional case study used to demonstrate the impact of defining the super member group