Topic:- Guest supply & amenities

Class:- MBA (1st year)

submitted by:- Sagar kumbhani

Sanjay prajapati

Submitted to:- Shukanya mam

Guest supply:-

1) Guest Amenities:-

All the luxury items that a

hotel provides to its guest at no extra cost.

2) Guest Essential:-

Items that are essential to the

guestroom but not used up or expected to be

taken away by guest.

3) Guest expendables:-

Those guest supplies that are

expected to be used up or taken away by the

guest on leaving the property.

4) Guest Loan items:-

Supplies that are not normally

found in the guestroom, but are available to the

guest on request.

Coffee maker

Quality pens

Chocolates

Biscuit platter

Bathrobes

Flowers

Free beverages in minibar

Free snacks

Business kit:-pins, small stapler, paper clips

Bath gel, bath salts, bubble bath

Body lotion, body talc, body oil, deodorant

Shower cap

Shampoo, hair conditoners

Grooming kit:- nail dipper, small scissors,

comb

Loofah pads

Laundry bags and laundry forms

Match boxes

Guest stationary folder

Magazines

Plastic utility bags

Sewing kit

Shoe mits

Disposable slippers

Tent cards

Coffee sachets

Green Button

High-speed Wi-Fi Internet

Central air-conditioning

Soundproof rooms

32" flat screen TV with international

entertainment and news

DVD player

International in-room direct dial

phones with message facility

Eco-friendly bath amenities

24-hour hot & cold water

Complimentary tea/coffee maker

Complimentary bottled water

Minibar & gourmet corner

Separate shower cubicle

Bathtub in suite rooms

24-hour in-room dining

24-hour housekeeping

Digital in-room safe

Full-length wardrobe with bathrobe

Business desk with international power sockets

Pillow menu

Hair dryer

Ironing board (on request)

Complimentary newspaper every morning

Express check-in & check-out

High-speed Wi-Fi Internet

24-hour concierge & front desk

The Fern Club Lounge

24-hour coffee shop

Nightclub

Patisserie/cake shop

4 meeting venues for up to 400

guests

Swimming pool

Spa & sauna

Gymnasium

Business centre

Beauty salon

Same-day laundry service

Full service travel desk

Airport & local transfers

Smoking & non-smoking guest Rooms

Foreign exchange conversion

Safe deposit box

Wake-up calls

Multiple languages spoken by staff

Baby sitting service

Access facility for the differently-

abled

Doctor-on-call

Free car parking