• Home

  • Services

  • [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service
17
Successful Customer Service

[BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Tags:

Embed Size (px)

DESCRIPTION

There are many processes behind businesses, big or small. Some institutions have a large body of employees, while others rely on a handful of well-trained individuals. And these staff has different shoes to fill whenever at work – as front office or back office services per se. We here at SPi Global have an abundant knowledge on the purpose and function of back office services, so believe us when we say that it is not as simple as it seems. Here are the 3 R's of Successful Customer Service. Read more: http://www.spi-global.com/blog/think-tank/back-to-basics-rs-successful-customer-service/

Citation preview

Page 1: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Successful Customer Service

Page 2: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service
Page 3: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service
Page 4: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service
Page 5: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service
Page 6: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Reputation like the Golden Egg

Page 7: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Reputation like the Golden Egg

Page 8: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Reputation like the Golden Egg

Page 9: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Reputation like the Golden Egg

Page 10: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Risks like a walk on a thin ice

Page 11: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Risks like a walk on a thin ice

Page 12: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Risks like a walk on a thin ice

Page 13: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Rewards in settlements and profit

Page 14: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Rewards in settlements and profit

Page 15: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service

Rewards in settlements and profit

Page 16: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service
Page 17: [BACK OFFICE SERVICES] The Three R’s of Successful Customer Service
http://www.spi-global.com/

Mr. R’s Aptitude Test

Mr. R’s Aptitude Test

Documents
Driving successful brand strategy through customer driven innovation

Driving successful brand strategy through customer driven innovation

Education
Agile and successful customer journey experiences with Magnolia

Agile and successful customer journey experiences with Magnolia

Technology
3 R’s of Cafeteria

3 R’s of Cafeteria

Documents
1 Successful organisations are customer focused! They plan to meet customer needs, wants and expectations. CUSTOMER FOCUS

1 Successful organisations are customer focused! They plan to meet customer needs, wants and expectations. CUSTOMER FOCUS

Documents
Implementing Oracle Grid: A Successful Customer … · Implementing Oracle Grid: A Successful Customer ... Implementing Oracle Grid: A Successful Customer Case Study ... • Red Hat

Implementing Oracle Grid: A Successful Customer … · Implementing Oracle Grid: A Successful Customer ... Implementing Oracle Grid: A Successful Customer Case Study ... • Red Hat

Documents
Introducing the Six R’s

Introducing the Six R’s

Documents
Seven R’s of Successful Referral Relationships Presented by: Karli Mann

Seven R’s of Successful Referral Relationships Presented by: Karli Mann

Documents
Designing Successful Know Your Customer Programsmedia01.commpartners.com/acfe_eo2_docs/slides_acfe... · 2018-07-30 · 1 Designing Successful Know Your Customer Programs Association

Designing Successful Know Your Customer Programsmedia01.commpartners.com/acfe_eo2_docs/slides_acfe... · 2018-07-30 · 1 Designing Successful Know Your Customer Programs Association

Documents
Ten Secrets for Successful Customer Service

Ten Secrets for Successful Customer Service

Documents
Successful Customer Prospecting

Successful Customer Prospecting

Business
7 steps to successful customer experience measurement programs

7 steps to successful customer experience measurement programs

Business
4 leading principles for successful customer experience

4 leading principles for successful customer experience

Business
Customer Service on Twitter: Successful Strategies

Customer Service on Twitter: Successful Strategies

Social Media
Successful Implementation of Customer Lifecycle Management and Crosssell

Successful Implementation of Customer Lifecycle Management and Crosssell

Documents
Successful Customer Outcomes 2013

Successful Customer Outcomes 2013

Business
Elevating Customer Outcomes: Successful Partnering between … · 2019. 9. 16. · Elevating Customer Outcomes: Successful Partnering between Customer Success and Professional Services

Elevating Customer Outcomes: Successful Partnering between … · 2019. 9. 16. · Elevating Customer Outcomes: Successful Partnering between Customer Success and Professional Services

Documents
The Rules (and Tools) for Successful Customer … Rules (and Tools) for Successful Customer Engagement page 5 Why Customer Engagement is Important Customer engagement has become a

The Rules (and Tools) for Successful Customer … Rules (and Tools) for Successful Customer Engagement page 5 Why Customer Engagement is Important Customer engagement has become a

Documents
3 R’s of water

3 R’s of water

Documents
The Three R’s of Vision Jitendra Malik. The Three R’s of Vision

The Three R’s of Vision Jitendra Malik. The Three R’s of Vision

Documents
Successful Strategies for optimized customer experience management

Successful Strategies for optimized customer experience management

Technology
Reduza Pratique os 4 R’s 5 R’s 8 R’s Repense Recicle Reutilize

Reduza Pratique os 4 R’s 5 R’s 8 R’s Repense Recicle Reutilize

Documents
Customer Data Builds a More Successful Advertising Strategy

Customer Data Builds a More Successful Advertising Strategy

Technology
4 r’s of radiobiology

4 r’s of radiobiology

Technology
Successful Customer Engagement eBook

Successful Customer Engagement eBook

Documents
The 7 Fundamentals of a Successful Customer Experience Program · PDF fileThe 7 Fundamentals of a Successful Customer Experience Program ... Seven fundamentals of a successful Customer

The 7 Fundamentals of a Successful Customer Experience Program · PDF fileThe 7 Fundamentals of a Successful Customer Experience Program ... Seven fundamentals of a successful Customer

Documents
Lithium Technologies Building Customer Networks for Successful

Lithium Technologies Building Customer Networks for Successful

Documents
The six ‘R’s

The six ‘R’s

Documents
CertainSource- Successful Customer Acquisition for B2C Marketers

CertainSource- Successful Customer Acquisition for B2C Marketers

Marketing
How to Create Successful Customer Experiences? An

How to Create Successful Customer Experiences? An

Documents