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Enabling suppliers to the big four supermarkets to secure more profitable wins. We are from your industry delivering People Development. Using our unique ‘Sticky Learning’ you too can have the best people for the long term. Who are we, what do we do and why us?

Trainers to the UK Grocery Industry - Making Business Matter (MBM)

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Enabling suppliers to the big four supermarkets to secure more profitable wins.

We are from your industry delivering People Development. Using our unique ‘Sticky Learning’ you too can have the best people for

the long term.

Who are we, what do we do and why us?

Why us?

The Challenges from learning professionalsThrough extensive qualitative and quantitative research of the training market, our competitors and most importantly the problems retail companies faced, they told us that:

x Attendees generally enjoyed the courses, but did little with the learning after the course.

x Months later, attendees had remembered very little from their training course.

x Many attendees didn’t know why they were going on a training course.x Line managers didn’t really get involved in their team’s learning.x There was not much evaluation of the training to know whether it worked or

not.

The Solutions for learning professionalsA training method and evaluation that you want because it solves your problems:

Over 400% more knowledge retained by learners. Line manager engagement improved from ‘low’ to ‘medium’. ‘At their desk’ use of learning increased by 4x. Learners achieving their ‘Individual Learning Objective’ doubled. A 5 level Evaluation conducted, summarised and detailed in a Chain of

Evidence report.

Why us?

We are a training provider from your industry specialising in Sales & Marketing

teams of suppliers to the big four UK supermarkets. Enabling suppliers to secure

more profitable wins through People Development using our unique ‘Sticky

Learning’ method.

What do we do?

A typical People Development programme with a supplier to the big four UK

supermarkets consists of a combination of the items that helps suppliers achieve their

business objectives.

Try our popular Category Management

Academy

We forget 80% of what we have learnt in 30 daysHermann Ebbinghaus’ Forgetting Curve

Why do we make learning sticky?

How do we measure R.O.I.?- Chain of Evidence

‘Measuring Your Return on Investment from Training’ Is a key part of the service that we provide for our clients

Level 1: Reaction: How did the learners react to the training?

Level 2: Learning: How much learning did the learners get?

Level 3: Behaviour: How much have the learners used the learning?

Level 4: Results: How much effect did the learner’s learning have on performance?

Level 5: Sponsor: How much did we achieve the sponsors objectives?

What do our clients say?

Simon Spence, Sales Director, Westbridge Foods“Ensuring newly created teams hit the ground running is not easy alongside the day job and that’s why we engaged MBM. We needed the individuals within our new team to gel fast and work together from the start, and we then we needed this new team to collaborate openly and effectively internally cross function. MBM provided the framework and support that met our needs and exceeded expectations…MBM took a relevant no-nonsense approach that was quick to realise and at an appropriate cost.”

Graham Isaac, Head of Retail, Greencell“MBM quite simply gave me the tools to do the job in a far more advanced and professional way. From delivering professional coaching to effective category management practices, these learnings have allowed me and my team to undertake these skills very effectively with our key retail customers. Thanks to the whole MBM team for their continued support of our business.”

Kim Matthews, Commercial Director, O’Brien Fine Foods“I have worked with DAS and his team for the last 6 years within different companies and have found them to really understand the challenges and barriers which FMCG companies come up against with retailers. The courses are well structured and all about results delivery and how to maximise them. The courses take you out of your comfort zone and slowly put you back in, making the journey tough but worthwhile, especially when you get that light bulb moment and the negotiation examples work in practice”.

What do our learners say?

Good

flow

Really useful and enlightening courseRich and useful content

Well planned with different tasks throughout the day to keep things movingWell organised and structuredE

xpla

natio

n

of p

rogre

ss good

Day was very well organised and insightful

Thought there was a great mix of involvement and listening

“MBM are a great catalyst for Category Managers to work with to really bring out

their potential. They quickly demystify the jargon of the category with you, they get

your teams thinking like your different shoppers and consumers and then talking in terms that truly engages with Retail Buyers.

A lot of other businesses say they can do this, the MBM difference is that they really do

deliver. “

Richard Morris – Cranswick PLC

“People are surely an organisation's most valuable asset and MBM are market-

leaders in helping companies get the most out of their staff.”

Mark Bradshaw – Delico

“I learnt a huge amount during the Time Management course. Practical, fun, very, very useful and lots to take

away and use straight away.”

Nigel Whittaker - Greencore

“Very structured but flexible and an easy way to learn which means a lot of the

information is recognised.”

Anya Dawson – New Ivory

Who are we?

Associate Member of the Institute of Learning and Development

Qualified User of the MBTI & FIRO-B Psychometric Instruments

Diploma in Business Coaching Certificate in Life Coaching Certificate in Counselling Skills HBDI accredited practitioners

Runners up of the ‘John Sainsbury Award’

for Learning & Development

Winner of the ‘General Mills Award’

forConsumer Understanding

Darren A. Smith

Andy Palmer

Sally Booth

John King Available on request: By phone

testimonials Written testimonials Video testimonials Case studies

Ceridwen Hughes

Monica Hogg

What now?- Masterclasses

Masterclasses to begin the relationship:

Each Masterclass is £750+vat for ½ day and up to 12 people.

What now?- Development Needs Analysis

The objective of this box is to put in place a

framework to conduct the DNA and understand the expectations of the

leadership team.

• Scope• Benchmark skill

capability• Background

investigation• Business Plan• Values• Performance• Culture

Output: definition of the scope for the DNA plan & expectations of the ‘top’ team.

The objective of this box is to gain a deeper

understanding of your business through

speaking with a cross section of your team

• Current challenges• What would help you

perform better?• Strength and

weaknesses• Describe the culture • From different teams,

grades and locations.

Output: a breadth of understanding of the business, to input into the DNA plan.

Stakeholder Meeting 121 Interviews

2 ho

urs

1

wee

k

The objective of this box is to have a collective

understanding across the business of general and specific learning needs.

• The survey will be sent to every individual within scope.

• The survey takes no more than 15 minutes to complete.

• Respondees will have the option to remain anonymous.

Output: comprehensive understanding of individual requirements for DNA plan.

Individual Online Survey 1

wee

k

What now?- Our Unique Product – ‘Must Win Meetings’

Working with suppliers to the big four UK supermarkets for over a decade…

…we realised that whatever we did to support our clients was never as significant as the decisions that were made by the buyer at the ‘Must Win Meetings, such as JBP’s, tenders and category lead pitches.

We created a product that supports a supplier at their time of need by extending their team to include our team. Using experts in influencing, negotiating and pitching, we work intensively with your team for a short period of time to ensure that your chances of winning are the very best.

The first steps of working together on a ‘Must Win Meeting’We arrange a convenient time for the person that is leading your pitch to meet with one of our consultants for 2 hours. They discuss what you want to achieve, what could be lost if you were to lose must-win meeting and how we would approach the pitch.

Your investment is £750+vat and 2 hours of your time. Our next step is to propose back to you the investment required and a structure of how we would work together to greatly improve your chances of winning.