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Hispanic Marketing Thru a Spanish Speaking Call Center www.Callzilla.net 1-855-255-9552

Hispanic Marketing Thru a Spanish Speaking Call Center

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Page 1: Hispanic Marketing Thru a Spanish Speaking Call Center

Hispanic Marketing Thru a

Spanish Speaking Call

Center

www.Callzilla.net

1-855-255-9552

Page 2: Hispanic Marketing Thru a Spanish Speaking Call Center

As a growing company

owner in the US wanting

to target Hispanic

consumers, when should

you consider working

with or building your

own Spanish call center?

www.Callzilla.net

Page 3: Hispanic Marketing Thru a Spanish Speaking Call Center

Well, if at any given point

your goal is marketing to

a non-retail environment

or if you have a small to

medium sized business,

then it should not be

within your interest to

have an in-house contact

center.

www.Callzilla.net

Page 4: Hispanic Marketing Thru a Spanish Speaking Call Center

So what can you do?

Outsourcing can be

the best and cost-

effective solution for

your company's

expansion.

www.Callzilla.net

The cost structure is much too

complex and disadvantageous to set

up from the beginning.

Page 5: Hispanic Marketing Thru a Spanish Speaking Call Center

Do you want to focus on

Hispanics? If so, does your

contact center already

have experience dealing

with them?

www.Callzilla.net

Factors to Consider When

Choosing a Spanish Speaking Call

Center

Page 6: Hispanic Marketing Thru a Spanish Speaking Call Center

- If not, they might not

have a broad range of

experience in the Spanish

speaking market compared

to a company that is

focused on the Latino

market. www.Callzilla.net

- Does the call center look at

Hispanics as the main priority of

their business or only as an 'extra'?

Page 7: Hispanic Marketing Thru a Spanish Speaking Call Center

The aim of a great contact

center is to execute goals.

- This goes hand in hand

with the correct evaluation,

quality assurance and

performance checks. www.Callzilla.net

Good Hispanic Call Center vs A

Great Hispanic Customer Care

Center

Page 8: Hispanic Marketing Thru a Spanish Speaking Call Center

- Constant training is

given to customer

service

representatives and

agents to be able to

keep them up to date

and maintain

efficiency without

compromising quality.

www.Callzilla.net

Page 9: Hispanic Marketing Thru a Spanish Speaking Call Center

Outsourcing to a Spanish

telemarketing call center will

help add, retain and even

save customers. Most of all, it

will keep your clients loyal to

your brand, product or

service which is more

revenue than cost.

www.Callzilla.net

Page 10: Hispanic Marketing Thru a Spanish Speaking Call Center

If you need to jumpstart

your Hispanic customer care

campaign, choose Callzilla ---

the trusted Hispanic focused

contact center by most US

companies.

www.Callzilla.net

Page 11: Hispanic Marketing Thru a Spanish Speaking Call Center

Visit their website to download their

complementary Call Center Report and

get a free quote at www.Callzilla.net.

Call 1-855-255-9552