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Changing Role of Communication

Changing role of communication

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This brief presentation describes the process in which social media has allowed companies to sidestep traditional media to engage in direct conversations with their target consumers.

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Page 1: Changing role of communication

Changing Role of Communication

Page 2: Changing role of communication

Old Ways of Communication

Wants to promote goods or services to

their target consumers

Traditional Media acts as the middleman providing access

to company’s target consumers for a price Company’s Target

Consumers

Pays money to Traditional Media

in order to gain access to their target

consumers

Pushes out an advertising message

to the company’s target consumers in

hopes of driving sales

Page 3: Changing role of communication

New Ways of Communication

Wants to promote goods or services to

their target consumers

Company’s Target Consumers

Traditional Media gets sidestepped in the new world

of communication.

Through social media the company is now empowered to enter into direct conversations

with their target audience offering contests, deals, soliciting feedback, product reviews, building

brand loyalty, etc.

Page 4: Changing role of communication

Jeff Mello Founder, Evolution of Communication

p: 404-579-0911 email: [email protected]

web: http://evolutionofcommunication.com facebook: http://www.facebook.com/evolutionofcommunication

twitter: http://twitter.com/EOC_jmello