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Return Rate by Retail Category RETAIL CATEGORY BLENDED RETURN RATE Apparel 10.50% Children’s Apparel 9.88% Women’s Apparel 11.13% Auto Parts 21.00% Beauty 5.21% Department Store 14.05% Footwear 9.56% Hard Goods 12.33% Home Improvement 11.35% Housewares 12.29% Sporting Goods 9.25% Retail category rates were derived from TRE analysis of 34,000 stores in the specialty and general merchandise retail segments. TRE reviews return data directly from POS t-logs so that every refund scenario is considered to build an actual return rate. © 2016 The Retail Equation, Inc., an Appriss company.

Return rate by retail category

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Return Rate by Retail Category RETAIL CATEGORY BLENDED RETURN RATE

Apparel 10.50%

Children’s Apparel 9.88%

Women’s Apparel 11.13%

Auto Parts 21.00%

Beauty 5.21%

Department Store 14.05%

Footwear 9.56%

Hard Goods 12.33%

Home Improvement 11.35%

Housewares 12.29%

Sporting Goods 9.25%

Retail category rates were derived from TRE analysis of 34,000 stores in the specialty and general merchandise retail segments. TRE reviews return data directly from POS t-logs so that every refund scenario is considered to build an actual return rate.

© 2016 The Retail Equation, Inc., an Appriss company.