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Retail Sales Banking Professional

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Page 1: Retail Sales Banking Professional

Shailesh Singh Upkram CHS, Flat No -603, Plot No-45, Suvidiya, Gorai II, Borivali (W), Mumbai-400091.INDIA. Tele: +91 9920-272-460, Email: [email protected] / [email protected] Male, Born on 1st May 1977. Visit my CV online on: http://shaileshsingh.cv.fm/en/

SYNOPSIS

Retail and Distribution Professional since last 14 years. Experience in distribution of banking products across asset and liabilities, Investments and wealth products, Retail Sales Channel and Distribution. I take pride in mentoring my team, designing and implementing strategies to exceed expectations in whatever we do specially Sales. Building business, directing it on the high trajectory and achieving benchmark performance is what gives me a high, however I am particular about the process and quality in whatever I do

Current: Birla Capital and Financial Services Limited ‘Regional Head –West’ March 2014 till date Key Responsibilities

Launch of new product from incubation stage [Part of Core Team] Set up of distribution network channel for Western Zone E-age distribution creation through E-commerce platform Recruitment and Selection of Team Members Devising Marketing Strategies and Creating Brand Awareness Conducting Training and Development Initiatives on Pan India Drive Budgeting and P&L Management Spearheading Talent Development initiatives for 300+ ‘Summer Interns Project 2014’ on Pan

India. CAREER TRAJECTORY: 1. In own entrepreneurial venture of ‘Distribution Consultancy’ Oct 11 to Feb 2014 Assigned Successful Project: For ‘Prathmesh Marketing’ launched a total turnkey distribution management and marketing packaged water and local beverage’s product for suburban Mumbai. 2. ICICI Bank, Wealth Management, ‘Sr.Manager’ Private Banking, April 11 to Sept 11 [Employment break due to an accident] Key Responsibilities

Managing Top HNI clients of the bank and enhancing ‘Relationship’ at flag ship branch. Deepening the wallet share in terms of array of products like TPP, Structured, PMS, Asset

products and Properties Investments and client servicing. Maintaining CASA Values and retaining investor

Page 2: Retail Sales Banking Professional

3. Kshatriya Securities Services ‘Marketing & Media Head’ Apr 2010 - Mar 2011 Key Responsibilities

Planning and devising promotion strategies Increment on revenue and achievement of collections. Competitions track and updates on new technology and launch. Raising Funds, Banking liaison and investments

4. INDUSIND BANK Jan 07 - Mar 2010 Regional Manager (3rd Party Products - Maharashtra Region) Jan 07 – OCT 07 Zonal Head West (Wealth Management Services) Oct 07 - Nov 08 Regional Investment Counselor [Product & Strategy] Mumbai Region Nov 08 - Mar 10 Regional Investment Counselor –Mumbai Region Key Responsibilities and Achievements

Brokered the largest single deal on ‘Investment Business’ generating 22 Lacs revenue upfront. Facilitating the Mumbai Region/Overseas Representative Office, to achieve its revenue target

for the Mutual Fund segment (along with all related products including and not restricted to structured products}; involving close coordination with all the branches of the Cluster/ Region.

Co-owning the revenue targets for the Mumbai Region. Organizing customer meets involving presentation from AMCs, Fund Managers. Rebalancing the Portfolio of customer on need basis and suggesting entry & exit strategy for the

investors Retaining and enhancing Advisory relationships Keeping updated on the financial markets & in advisory products / services in particular

(Equities, Mutual Funds, Asset Allocation, Derivatives) Monitoring and Handling NRI Business process for Dubai / Doha Representative Office Imparting training and developments to the RM channel /front-line sales force on investments

and ensure that all sales staff is AMFI certified Excellent knowledge of process and systems.

As Zonal Head West- Wealth Management Services, [Maharashtra, Gujarat, Madhya Pradesh & Goa] Reporting to: National Head -Wealth Management Services Key Responsibilities and Achievements

Achieved MF Revenue targets 100% for FY 07/08! Responsible and accountable for entire West Zone Revenue Business targets, New Business

developments, overall monitoring customer service and compliance responsibilities. Monitoring and handling NRI Business process for Dubai/Doha Representative office and

remittance proceeds Enacting the roles of Product Head and Senior Mentor to the team Updating the entire Zone and Representative Office for new products & capital market updates

and new investment opportunities Control of Twenty Wealth Management Executives and Direct Sales Team and sub-Brokers

Page 3: Retail Sales Banking Professional

Devising Sales promotions and investor’s meet Daily/Weekly/Monthly review of their performances vs. targets achievement Imparted training developments to the new joiners/RMs on ‘Pan India’ initiatives Monitoring process compliance for completeness and submission of application forms Investor and transaction Data Upkeep pertaining to business sourced in the MF software Developing and maintaining smooth relationship with AMC personnel

As Regional Manager -Third Party Products, Maharashtra Region Reporting to: Regional Head and Head Retail- Banking Key Responsibilities and Achievement

Responsible and accountable for Maharashtra State Third Party Products Business Set up the entire TPP-Business Unit Achieved consecutively quarterly targets. Managed a running ‘Retail Branch’ as’ Profit Head’ interim period Control of fifteen Relationship Managers &Sub-brokers Driving the business targets through the RMs. Imparted training new developments & devised sales promotions. Developing and maintaining smooth relationship with AMC personnel

5. HDFC Bank, Mumbai ‘Relationship Manager’ Nov 05 - Jan 2007 Key Responsibilities and Achievements

Managing & Servicing HNW clients of the Bank, deepening the Relationship and cross selling, third party products like Mutual funds, Insurance, Bonds and Asset products.

Offering customized Asset Allocations & Portfolio Management to clients. Sufficient knowledge of system's process & operations. Taken as specialist [Team of three] for KYC exercise norms at the branch level to weed out

unprofitable deposit accounts. Nominated ‘Product Champion for Mutual Fund’ at branch level

6. Kotak Mahindra Bank, Mumbai ‘Assistant Manager- Liabilities’ Nov 03 - Nov 2005

Key Responsibilities and Achievements Handling 12 officers & executives a multi-product Team of the Bank Mobilizing Deposits Accounts like Casa, Term Deposits, Mutual funds, Insurance E -Broking Account and Demats Planning and devising successful sales promotions Making MIS and sales projections Relationship Management & Servicing of Corporates & HNI and ensuring values in Deposit

Accounts Achieving Consecutive Quarterly Targets Imparting Training & Developments to new Joiners Achieved highest incentives for CASA Acquisition targets.

Page 4: Retail Sales Banking Professional

7. Patriot Automation& Projects Ltd ‘Distribution Executive’ Jul 02 - Nov 2003 Brand Caltiger.com [powered by net2phone] internet VOIP Service provider.

Managed given Two BPL Prepaid Distributors [Now Loop Mobile], retailers and the sales team in achievement of the secondary sales.

Organized successful sales promotions. Expanded the distribution network by appointing new retailers and wholesalers. Products range Calling Cards, Broad Band devices like Yap Jack and IP Phones etc.

8. Vintage Cards & Creations Ltd Sales Executive Dec 99 - May 2002 (Licensee of ‘Hallmark Cards Inc.’ USA) Key Responsibilities and Achievements

Managed territories in western and central Mumbai, including Raigad district Managing &Coordinating with the Distributor, Retailers and the Sales team in achievement of

the secondary sales Exclusively handled 18 Franchisee network stores in the given areas of Mumbai Involved with the strategic locations of the Franchisee & Servicing Planned and devised unconventional methods of successful sales promotion.

EDUCATIONAL QUALIFICATION Bachelor in Science with 1st class from ‘Purvanchal University’, Uttar Pradesh in 1999. CERTIFICATION

Finance and Accounts from BSE [Bombay Stock Exchange] year 2007. AMFI certified from 'National Stock Exchange' Mumbai, year 2006 [To be renewed] IRDA Certified year 2011 Certification in Debt Markets & Funds from ‘CIEL’ Mumbai Year June 2011. Attended numerous ‘Training &Seminars’ with Certification on Capital Markets from ING, HSBC

and BNP Paribas AMC COMPUTING SKILLS 'Swift' programmed from' NIIT' Mumbai, comprising of MS-Office, Word, Excel, Power Point Internet applications and Microsoft Office 360. Devising AV Modules Training and Corporate PPT presentations. PERSONAL DETAILS: Languages Known: English, Hindi. Passport No: G 1464812. [SHAILESH SINGH]