Christina Kelly12 Kennedar Drive, Flat ½, Linthouse, Glasgow, G51 4PT

Mobile: 07570776885 Home: 0141 440 0249LinkedIn - uk.linkedin.com/in/chkelly1/en

christinakelly@live.co.uk

PROFILE

I am a highly competent, motivated, experienced and qualified HR Administrator who has experience of maintaining existing client relationships and also generating new ones. I am well organised and proactive in providing timely, efficient and accurate administrative support to HR management and work colleagues. As well as possessing commercial awareness, I am approachable, flexible, well presented and able to establish good working relationships with a range of different people.

KEY ACHIEVEMENTS

Excellent working knowledge of all Microsoft Office packages. Professional, intuitive and analytical in approach to issues and projects. Excellent interpersonal skills and able to communicate effectively. Focused on results and goals orientated. Able to run own desk without being micro managed. Confident and diplomatic when talking to people. Enjoy working in a highly pressurised and demanding office environment.

EDUCATION

University West of Scotland Sept 2014 to March 2016

BA Degree Human Resource Management (Hons) – CIPD Associated Member

UWS are currently the only Scottish university with Chartered Institute of Personnel and Development (CIPD) approval for an undergraduate programme. I will graduate with an Honors degree and a professionally recognised qualification. This programme so far has provided me with the skills and knowledge to operate successfully in a professional capacity in Human Resource Management. The course covers specialised areas of human resources, such as Employment Relations, Managing Performance and Reward, general business, management and employability skills which will ensure that when I graduate, I will be equipped to pursue a career within an HRM function while the business modules will provide me with the knowledge and skills to begin my career in general management. I have the flexibility to pursue a generalist or specialist HR role.

Glasgow Clyde College Aug 2011 to May 2013

HND Administration & IT

This course provided me with skills and knowledge on how to perform successfully as an administrator. The programme specialised in advanced levels of all Microsoft Packages as well as strategic and project management.

EMPLOYMENT EXPERIENCE

HR Intern Clearwater Brookes Ltd Jan 2016 to PresentClearwater Brookes provide specialist HR solutions for a wide range of industries. This role was a part time internship, (20 hours per week) for 12 weeks and involved the follow-ing: Researched for course content of various courses in the HR/Management Develop-ment field. Provided support at course events including booking venues and associated administration. Customer research designing and developing customer survey.Administration support in the development of materials. Training and development in re-lation to email newsletters and topics for future newsletters. Input information on the In-ternet such as on LinkedIn, the company website and Twitter. Creation of newsletters for future use, coordinating with website. Other associated HR Administration tasks which may fall into the sphere of recruitment, such as performance management, management development, preparing and responding to correspondence. Attended networking events as and when required.

HR Administrator Tennent Caledonian Brewery May 2015 to Sept 2015I completed a summer placement on a fixed term contract, I was the first point of contact and a support to the wider HR team and outsource payroll with all administrative and recruitment activity. Dealt with employee queries on entitlements regarding annual leave, Maternity Pay, sick leave, rates of pay, Healthcare, Pension, P45's/P46/P11D's and overtime. I created and maintained a reference library for all HR related documents encompassing role profiles, internal adverts, policies and procedures, and interview questions. I gained experience in recruiting for specific roles, short-listing CV’s, scheduling interviews, booking rooms, managing psychometric testing for candidates and conducting interviews for entry level roles.There was daily personnel filing, creation of letters as and when required and Invoice Processing. Using company systems which included CoreHR, Oracle Business Enterprise (to produce reports) JDE, Omnidox, as well as Microsoft Outlook, Word and Excel, I ensured that the administration, quality and speed in terms of recruitment is in line with company expectations. Checked and processed all administration relating to the complete employees cycle from their commencement through to end of employment (and beyond) in line with legislation and company policies and procedures.Checked the right to work in the UK, the essential qualifications, any criminal convictions, references, medical examinations/questionnaires, when making job offers and updated organisational charts to reflect all updates. I also gained experience in taking minutes during disciplinary meetings and then produced the minute’s document.

Help desk Advisor Agency Work October 2013 to August 2014I worked for different employers through agencies as a helpdesk advisor within facilities management. My roles included receiving and managing work order requests from attendance to completion for different clients, including Marks and Spencer’s, Cumbria Council and Asda. I procured spare parts and co-ordinated the delivery and installation of parts with engineers. I ensure client’s service levels are maintained and communicate with the management team regarding any service level failings. I answered facilities management calls and organised engineers to attend premises.

Customer Service Administrator Atos Healthcare July 2013 to October 2013I was employed on DWP (Department of Work and Pensions) contract. During my role I would input large volumes of sensitive customer data into the Atos company system and DWP data base system. This data is for each claimant who was applying for Personal Independent Payments PIP by the government which is replacing the DLA (Disability Living Allowance). For this part of the role, accuracy is vital and working efficiently as possible to manage the back log of new claims. I would also carry out any general administrative duties required.

References available on Request

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