15
Noble is…

Noble Culture Book

Embed Size (px)

Citation preview

Noble is…

Trustworthy. Gutsy.

Innovative. Dependable.

Human.

Noble is… More.

1400+ employees and 20 years later, we are

still focused on more.

More powers our service-based approach.

More guides our investments in technology,

development and infrastructure.

More drives customer-focused solutions.

More has allowed us to grow, to expand, to

provide alternatives, to ofer choices, to meet

and exceed the needs of our customers.

Our journey began with 10 employees

focused on one goal – more.

Think more. Deliver more. Be more.

Noble is… Delivering

Over 80,000 SKU’s in 1.5 million square feet of

space, means our customers don’t have to wait.

The most extensive inventory of parts, tools and

equipment in the business means that we make

as much of that stock as possible available in every

one of Noble’s branches.

Of course, it’s more than our plumbing

heritage and product assortment that keeps

our customers coming back to Noble, it’s our

solutions expertise. We do more than ship a

product, we’re on hand with the new ideas and

innovations that help customers get it done faster

and better than ever before.

Noble is… Diversiied.

Plumbing

We have expanded our plumbing expertise, opening branch oices

in major metropolitan areas, and have empowered our people to do

whatever it takes for our customers.

HVAC and Hydronics

Products, solutions, and services are the foundation of our thriving

HVAC and Hydronics business – and we’ve only just begun.

Industrial

Our industrial strength is built upon the same principles as our

plumbing division and continues to evolve to deliver even greater

service, supported by a vast delivery network.

Fire Protection and Building Maintenance

Noble’s newest capabilities are on the cusp of something bigger –

ready to tap into a bold new future of expansion into new segments,

and new customers.

Noble is… Character.

TrustworthyOur customers are putting their livelihoods in our hands, and we have

earned that trust through a personal commitment to ofer the highest

level of service, honesty and integrity.

GutsyWe don’t follow. Period.

We listen, we change, we adapt, we overcome.

We make the impossible possible.

We lead.

InnovativeWe know that there is always a smarter way, a faster way – a better way.

It’s why we add products, advance our processes and advocate for new

ideas from everyone at Noble. When others can’t, we deliver.

DependableUnrivaled ill-rates.

On-time deliveries.

Superior customer service.

We depend on each other, so our customers can depend on us.

HumanWe continue to grow, to reach, to evolve. We learn, every day, how to

best serve our customers through growth, without losing the personal

touch. We are a network of the bright, the lexible and the dedicated.

We create a way of doing things that make sense, a language of

elevated service, and a belief that we can be more by doing more.

Noble is… Purpose.

We have a purpose – to be more than just another supplier, called

for help at the last minute. We are a trusted, dependable, thought

provoking partner, consulted regularly because of our experience,

insight, commitment and passion. This gives us meaning and

purpose, and establishes our way forward.

Our Brand PositioningWe give customers a competitive edge by doing what it takes to meet

their needs, and by providing products, services and solutions uniquely

designed for each stage of the lifecycle of a building.

Our Brand CharacteristicsTrustworthy.

Gutsy.

Innovative.

Dependable.

Human.

Our Brand PromiseWe do whatever it takes to give our customers a competitive

edge at each stage of the lifecycle of a building.

Our dreams are realized on a foundation of strength and character, 20

years in the making. Learning from challenges, and celebrating successes,

we go above and beyond, striving for excellence in all that we do.

That’s the Noble Way.That’s the Noble Diference.That’s what it means to be Noble.

We are

noble.ca