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PROFESSIONAL LEASING SERVICE Setting Standards Corporate profile

Dkra leasing team profile

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Page 1: Dkra leasing   team profile

PROFESSIONAL LEASING SERVICE

Setting StandardsCorporate profile

Page 2: Dkra leasing   team profile

ContentsDKRA Real Estate 3

Our Vision, Our Mission 4

Why DKRA Real Estate 5

History & Milestones 6

Synopsis 7

The Masterminds of DKRA Real Estate 8

Our Team 9

Services We Offer 10

Marketing 11

Marketing applications 11

Facts about DKRA Real Estate 13

Contact Us 13

Meet the Team 12

Page 3: Dkra leasing   team profile

Corporate Profile 2014 3

IS A FULL BROKERAGE SERVICE COMPANY

• Residen�al Sales & Leasing

• Commercial Sales & Leasing

• Property Management

• Serviced Apartment Owning

• Project Marke�ng Service

DKRA REAL ESTATE

Page 4: Dkra leasing   team profile

Our Vision

Corporate Profile 20144

. Nationally recognized Real Estate Agency of Vietnam

. Determining to be the Top 3

. Professional Real Estate Agency with MEGA Agent Process

. ISO Certified Real Estate Business

Our Mission. Defining Business Standard through impartially and honesty.

. Meeting, exceeding customer satifaction and expectations.

. Enabling our diverse team of valued employees to hold great accountability towards our prized customers

. Aiming high with integrity, diversification, consistency, high standards, principles and outstanding Service.

Page 5: Dkra leasing   team profile

Integrity

Professionalism

First-Class Service

Qualified Agents

Experienced

Acknowledged

ConsistencyInnovative

Trustworthy

Commitment

Reliability

Why DKRA Real Estate

Dedication

Page 6: Dkra leasing   team profile

We started from a dream. Based

on the idea to be pioneers in the

industry, with a vision of dynamic

marketing strategies, coupled

with exceptional customer

service, DKRA opened

its doors as a two man operation.

Our two man operation had

grown to a team of 8 highly

trained sales brokers. DKRA Real

Estate developed a state of the

art property CRM system while

continuing to focus on online

marketing and building a ready

property database.

The DKRA Real Estate team

continues to grow, now boasting

specialized sales brokers in 16

areas. and even after the crisis,

DKRA Real Estate is on the rise;

with our clientele growing to

colossal numbers and taking the

lead as the top 5 in Viet Nam for all

DKRA outgrows its office

major property portals.

and moves to its current

Headquarters. Now a team of

25 dedicated and experienced

brokers focusing on all freehold

areas in Vietnam. The name

DKRA is well known and

With an even larger team,

dominating the market.

DKRA Real Estate breaks the

record of the most expensive

unit sold in Osaka Garden and

holds the record of most

transactions completed in

Financial Tower. With an insistent

demand from clients and

landlords alike, we decided

to move forward and opened

our property management

department.

With a team of over 90

brokers and several Exclusive

projects, we opened a facility

management to develop an

owners association department.

at the same time, winning an

Best Local Property award

for the Best Property Website in

Vietnam.

2009 2010 2011 2012

2013

2014

History &Milestones

Corporate Profile 2014 6

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SynopsisDKRA Real Estate prides itself as having the highest performance level in our industry. Our pioneering

initiative has set standards and has lead the way for many to follow. a combination of our experience,

dedication to our craft, professionalism and reliability makes us the most dominating Real Estate broker in the Vietnam today. We are registered and certified by the Broker Department, professionally

acclaimed nationwide, and having won the international Property award, we continue on our

path to excellence.

With our second to none approach, taking pride in our professional attitude, cutting edge marketing tools,

our unparalleled team of qualified agents, and the ability to provide exceptional service to our clients, we are Number One in the Business of real Estate; we Set Standards. DKRA Real Estate prides itself on the fact that our properties are at competitive market prices, which attract both buyers and sellers to our fair

representation policies. With gratification we continue to gain exclusive listing contracts and boast one of the largest active databases in the Vietnam.

Our multicultural team is an integral part of the way we succeed as one of the leading real estate companies in the Vietnam. We are dedicated, diverse, and highly qualified; we are committed to meet each

clients specific demands so as to ensure absolute customer satisfaction. We are focused on providing sound and honest advice for real estate investments, whether buying or selling, residential or commercial, apartments or villas, and even property management, we offer undiminished solutions to our client’s real

estate needs.

Corporate Profile 2014 7

Page 8: Dkra leasing   team profile

The Masterminds of DKRA Real Estate

Corporate Profile 2014 8

been the key to success of the Company, which saw tremendous

growth, despite the economic downturn of 2011. He worked

tirelessly to ensure that DKRA achieved the maximum exposure

while maintaining the highest standards of service and excellence.

Pham Lam - General Director

Lam’s extraordinary vision of upgrading the Marketing strategies have

Sang Nguyen - Vice Director

Kenneth Vu - Leasing Director

Sang Nguyen is the Vice Director of DKRA Vietnam.

He holds a Bachelor of Laws and has been a practicing Legal

Manager and HR Manager of DKRA Vietnam. Sang has substantial

experience in the area of Real Estate law and has acted for Legal

Term and Condition for many Real Estate Transaction and expert

consultant for many Real Estate Project of Private Companies in

Ho Chi Minh City.

Tien Duong - Operation Director

Tien Duong, our Operation Director, has more 8 years of experience

in Customer Relationship Management and hospitality field. He is

passionate in consulting you about housing requirements and

introducing you to our other Consultants while saving you money,

time and effort. Tien Duong now is now dealing with many Real Estate

Projects in HCMC for Consulting - Marketing and Selling.

Kenneth, our "super" C.R.M and Leasing Co-ordinator , has more 05

years of experience in Customer Relationship Management and

hospitality field. He knows how to contact and keep the warm

relationship with customers. Kenneth is committed delivering superior

customer service. Now, Kenneth represents for DKRA Leasing Viet Nam

dealing with Expats Services, Commercial needs for foreigners,

companies searching for Real Estate in HCMC

Page 9: Dkra leasing   team profile

at DKRA, we not only believe in the TEAM mentality, but also have individual dedicated departments

to cater to all of our clients’ needs. We ensure that nothing goes unnoticed and your customer

satisfaction is guaranteed; this is our commitment to you. Not only did we pioneer this “hands-on”

attitude, but we are known as veterans in the business of real estate.

• Property Listing department

• Client Service department

• Marketing & Advertising department

• Sales & Leasing department

• Management & Operations department

Our Entire Team is the foundation of DKRA Real Estate. Our training sessions are highly specialized

to ensure that our team stays united towards the goal of Customer Satisfaction. Using the “Chain of

Command” system, we are always a step ahead of our competitors; we are organized, disciplined, hard-

working, enthusiastic and detail oriented. none of your needs go unnoticed. We are the only company

in Vietnam who can boast such a dynamic and multilingual team, as our agents are fluent in English, French

Japanese (native), Chinese (native) ...

Corporate Profile 2014 9

Our Team

Page 10: Dkra leasing   team profile

Services We OfferBrokerage Services for Residential & Commercial Properties

• Highly Trained Professional Brokers

• Property appraisal

• Sales & Leasing Services

• Marketing & advertising

of Property

• Property Conveyance service

• Completion of all relative transactions

Property Management

Full Service Management Solutions

• Rentals, Tenancy Contracts

& Renewals

• Tenant Management – property preparation,

repairs, key hand-over, payments, deposits

• dEWa Connection

• detailed Property Inspection

& Reporting

• Landscaping & Maintenance

Developer Services

• Property sales and Marketing services

• Research & development

• developing Creative Marketing Strategy

Independent Escrow account for Re-sales

• Partnered with enTrust & Title

• Escrow & Title Conveyance Services

• Safe, Legal, & Easy way to transfer ownership of

property

Real Estate Investment Consultancy

Work with reputable financial advisers, stock

brokers and wealth management experts

• Guarantee a high return on your Investment

Offer a wide range of real Estate investments

Real Estate portfolio Management

We Create & Manage

Your Portfolio

• Buy, Sell, or Rent on your behalf

• additional services - ie, interior design, so as to

give you a higher return on your investment

Financial Service Consultancy (Mortgage advice)

• Full-scale financial assistance through trusted

financial partners

• We work with HSBC, TechcomBank, AZN

State Bank of Vietnam, SacomBank, just to

name a few

• Proper Guidance of home financing products

Legal Service advice

Full scale legal service provided

• Investment advisory services

• Property evaluation Services

• Cumulative Market Study Reporting

Home Insurance advice

Home Insurance Services provided trusted

external partners

• Provide all documentation on behalf of owner

Offshore Company Set Up

Full assistance in establishing offshore

companies

• Establish Offshore Branches for Foreign

Companies

interior and Exterior Design

Tailor-made decorating solutions for all tastes,

styles, and budgets

• We save you time, money, & hassle to create the

home you’ve always wanted

Foreign Currency Transfer

Partnered with International Currency House

• Safe, Legal, & Easy way to transfer funds

Corporate Profile 2014 10

Page 11: Dkra leasing   team profile

Visit us online - DKRALeasing.com

DKRA Real Estate has invested heavily in its website and in developing a Client Relationship

Management System CRM. This gives DKRA a cutting edge compared to its competitors in order

to provide the best possible service. Today DKRA is considered one of the leading Real Estate

companies in Vietnam.

Marketing

Corporate Profile 2014 11

Marketing

DKRA Leasing Website specializes in Apartment, Condominium (Condo), Flat and Serviced Apartment in Ho Chi Minh City, Vietnam. As one of most upgraded and powerful brother-Website of , www.realtyfinders.com.vnand the DKRA Leasing's Goal is also to provide informed, professional and expert www.ApartmentHCMC.comservices on finding a new Apartment, Flat and Serviced Apartment for Tenant.

Our consultancy and house inspection are FREE for all customers.

The quick, flexible and adequate services of DKRA Leasing may support bothCustomers and Landlords come to last decision with affordable rental. If you are considering finding or renting a home or would just like to have additional information about the real estate in your area, please do not hesitate to call us at HOTLINE : 0977 41 50 50 or email the address

to suggest your [email protected]

Page 12: Dkra leasing   team profile

Corporate Profile 2014 12

MEET THE TEAM ...

Andy NguyenResiden�al DepartmentSenior Lis�ng Specialist

Will NguyenCommercial Department

Lis�ng Specialist

Ellie DangMarke�ng Department

Senior Marke�ng Specialist

Phoenix VuongCustomer Care Department

Senior Administrator

David NguyenCommercial DepartmentSenior Leasing Specialist

Zed TranResiden�al DepartmentSenior Leasing Specialist

Elena LuuCustomer Care Department

Administrator

Barry HoResiden�al Department

Leasing Specialist

Tony TranResiden�al Department

Lis�ng Specialist

Peter DinhCommercial DepartmentSenior Leasing Specialist

Page 13: Dkra leasing   team profile

Award Winning agency

• Latest CRM System

• Fully Trained & Knowledgeable agents

• Regular Feedback & Progress Reporting

• Preferred agency By Major developers

• Client Services department

• Recognized Brand

Mobile: +84 977 41 50 50

Telephone: +84 8 38 103029

P.O.Box: 18 Ngo Quyen Street, Ward 9th, District 5

Saigon - Vietnam

[email protected]

www.DKRALeasing.com

Facts about DKRA Real

Contact UsEstate•

Corporate Profile 2014 13