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PROFESSIONAL LEASING SERVICE
Setting StandardsCorporate profile
ContentsDKRA Real Estate 3
Our Vision, Our Mission 4
Why DKRA Real Estate 5
History & Milestones 6
Synopsis 7
The Masterminds of DKRA Real Estate 8
Our Team 9
Services We Offer 10
Marketing 11
Marketing applications 11
Facts about DKRA Real Estate 13
Contact Us 13
Meet the Team 12
Corporate Profile 2014 3
IS A FULL BROKERAGE SERVICE COMPANY
• Residen�al Sales & Leasing
• Commercial Sales & Leasing
• Property Management
• Serviced Apartment Owning
• Project Marke�ng Service
DKRA REAL ESTATE
Our Vision
Corporate Profile 20144
. Nationally recognized Real Estate Agency of Vietnam
. Determining to be the Top 3
. Professional Real Estate Agency with MEGA Agent Process
. ISO Certified Real Estate Business
Our Mission. Defining Business Standard through impartially and honesty.
. Meeting, exceeding customer satifaction and expectations.
. Enabling our diverse team of valued employees to hold great accountability towards our prized customers
. Aiming high with integrity, diversification, consistency, high standards, principles and outstanding Service.
Integrity
Professionalism
First-Class Service
Qualified Agents
Experienced
Acknowledged
ConsistencyInnovative
Trustworthy
Commitment
Reliability
Why DKRA Real Estate
Dedication
We started from a dream. Based
on the idea to be pioneers in the
industry, with a vision of dynamic
marketing strategies, coupled
with exceptional customer
service, DKRA opened
its doors as a two man operation.
Our two man operation had
grown to a team of 8 highly
trained sales brokers. DKRA Real
Estate developed a state of the
art property CRM system while
continuing to focus on online
marketing and building a ready
property database.
The DKRA Real Estate team
continues to grow, now boasting
specialized sales brokers in 16
areas. and even after the crisis,
DKRA Real Estate is on the rise;
with our clientele growing to
colossal numbers and taking the
lead as the top 5 in Viet Nam for all
DKRA outgrows its office
major property portals.
and moves to its current
Headquarters. Now a team of
25 dedicated and experienced
brokers focusing on all freehold
areas in Vietnam. The name
DKRA is well known and
With an even larger team,
dominating the market.
DKRA Real Estate breaks the
record of the most expensive
unit sold in Osaka Garden and
holds the record of most
transactions completed in
Financial Tower. With an insistent
demand from clients and
landlords alike, we decided
to move forward and opened
our property management
department.
With a team of over 90
brokers and several Exclusive
projects, we opened a facility
management to develop an
owners association department.
at the same time, winning an
Best Local Property award
for the Best Property Website in
Vietnam.
2009 2010 2011 2012
2013
2014
History &Milestones
Corporate Profile 2014 6
SynopsisDKRA Real Estate prides itself as having the highest performance level in our industry. Our pioneering
initiative has set standards and has lead the way for many to follow. a combination of our experience,
dedication to our craft, professionalism and reliability makes us the most dominating Real Estate broker in the Vietnam today. We are registered and certified by the Broker Department, professionally
acclaimed nationwide, and having won the international Property award, we continue on our
path to excellence.
With our second to none approach, taking pride in our professional attitude, cutting edge marketing tools,
our unparalleled team of qualified agents, and the ability to provide exceptional service to our clients, we are Number One in the Business of real Estate; we Set Standards. DKRA Real Estate prides itself on the fact that our properties are at competitive market prices, which attract both buyers and sellers to our fair
representation policies. With gratification we continue to gain exclusive listing contracts and boast one of the largest active databases in the Vietnam.
Our multicultural team is an integral part of the way we succeed as one of the leading real estate companies in the Vietnam. We are dedicated, diverse, and highly qualified; we are committed to meet each
clients specific demands so as to ensure absolute customer satisfaction. We are focused on providing sound and honest advice for real estate investments, whether buying or selling, residential or commercial, apartments or villas, and even property management, we offer undiminished solutions to our client’s real
estate needs.
Corporate Profile 2014 7
The Masterminds of DKRA Real Estate
Corporate Profile 2014 8
been the key to success of the Company, which saw tremendous
growth, despite the economic downturn of 2011. He worked
tirelessly to ensure that DKRA achieved the maximum exposure
while maintaining the highest standards of service and excellence.
Pham Lam - General Director
Lam’s extraordinary vision of upgrading the Marketing strategies have
Sang Nguyen - Vice Director
Kenneth Vu - Leasing Director
Sang Nguyen is the Vice Director of DKRA Vietnam.
He holds a Bachelor of Laws and has been a practicing Legal
Manager and HR Manager of DKRA Vietnam. Sang has substantial
experience in the area of Real Estate law and has acted for Legal
Term and Condition for many Real Estate Transaction and expert
consultant for many Real Estate Project of Private Companies in
Ho Chi Minh City.
Tien Duong - Operation Director
Tien Duong, our Operation Director, has more 8 years of experience
in Customer Relationship Management and hospitality field. He is
passionate in consulting you about housing requirements and
introducing you to our other Consultants while saving you money,
time and effort. Tien Duong now is now dealing with many Real Estate
Projects in HCMC for Consulting - Marketing and Selling.
Kenneth, our "super" C.R.M and Leasing Co-ordinator , has more 05
years of experience in Customer Relationship Management and
hospitality field. He knows how to contact and keep the warm
relationship with customers. Kenneth is committed delivering superior
customer service. Now, Kenneth represents for DKRA Leasing Viet Nam
dealing with Expats Services, Commercial needs for foreigners,
companies searching for Real Estate in HCMC
at DKRA, we not only believe in the TEAM mentality, but also have individual dedicated departments
to cater to all of our clients’ needs. We ensure that nothing goes unnoticed and your customer
satisfaction is guaranteed; this is our commitment to you. Not only did we pioneer this “hands-on”
attitude, but we are known as veterans in the business of real estate.
• Property Listing department
• Client Service department
• Marketing & Advertising department
• Sales & Leasing department
• Management & Operations department
Our Entire Team is the foundation of DKRA Real Estate. Our training sessions are highly specialized
to ensure that our team stays united towards the goal of Customer Satisfaction. Using the “Chain of
Command” system, we are always a step ahead of our competitors; we are organized, disciplined, hard-
working, enthusiastic and detail oriented. none of your needs go unnoticed. We are the only company
in Vietnam who can boast such a dynamic and multilingual team, as our agents are fluent in English, French
Japanese (native), Chinese (native) ...
Corporate Profile 2014 9
Our Team
Services We OfferBrokerage Services for Residential & Commercial Properties
• Highly Trained Professional Brokers
• Property appraisal
• Sales & Leasing Services
• Marketing & advertising
of Property
• Property Conveyance service
• Completion of all relative transactions
•
Property Management
Full Service Management Solutions
• Rentals, Tenancy Contracts
& Renewals
• Tenant Management – property preparation,
repairs, key hand-over, payments, deposits
• dEWa Connection
• detailed Property Inspection
& Reporting
• Landscaping & Maintenance
Developer Services
• Property sales and Marketing services
• Research & development
• developing Creative Marketing Strategy
Independent Escrow account for Re-sales
• Partnered with enTrust & Title
• Escrow & Title Conveyance Services
• Safe, Legal, & Easy way to transfer ownership of
property
•
Real Estate Investment Consultancy
Work with reputable financial advisers, stock
brokers and wealth management experts
• Guarantee a high return on your Investment
•
•
Offer a wide range of real Estate investments
Real Estate portfolio Management
We Create & Manage
Your Portfolio
• Buy, Sell, or Rent on your behalf
• additional services - ie, interior design, so as to
give you a higher return on your investment
Financial Service Consultancy (Mortgage advice)
• Full-scale financial assistance through trusted
financial partners
• We work with HSBC, TechcomBank, AZN
State Bank of Vietnam, SacomBank, just to
name a few
• Proper Guidance of home financing products
•
Legal Service advice
Full scale legal service provided
• Investment advisory services
• Property evaluation Services
• Cumulative Market Study Reporting
•
Home Insurance advice
Home Insurance Services provided trusted
external partners
• Provide all documentation on behalf of owner
•
Offshore Company Set Up
Full assistance in establishing offshore
companies
• Establish Offshore Branches for Foreign
Companies
•
interior and Exterior Design
Tailor-made decorating solutions for all tastes,
styles, and budgets
• We save you time, money, & hassle to create the
home you’ve always wanted
•
Foreign Currency Transfer
Partnered with International Currency House
• Safe, Legal, & Easy way to transfer funds
Corporate Profile 2014 10
Visit us online - DKRALeasing.com
DKRA Real Estate has invested heavily in its website and in developing a Client Relationship
Management System CRM. This gives DKRA a cutting edge compared to its competitors in order
to provide the best possible service. Today DKRA is considered one of the leading Real Estate
companies in Vietnam.
Marketing
Corporate Profile 2014 11
Marketing
DKRA Leasing Website specializes in Apartment, Condominium (Condo), Flat and Serviced Apartment in Ho Chi Minh City, Vietnam. As one of most upgraded and powerful brother-Website of , www.realtyfinders.com.vnand the DKRA Leasing's Goal is also to provide informed, professional and expert www.ApartmentHCMC.comservices on finding a new Apartment, Flat and Serviced Apartment for Tenant.
Our consultancy and house inspection are FREE for all customers.
The quick, flexible and adequate services of DKRA Leasing may support bothCustomers and Landlords come to last decision with affordable rental. If you are considering finding or renting a home or would just like to have additional information about the real estate in your area, please do not hesitate to call us at HOTLINE : 0977 41 50 50 or email the address
to suggest your [email protected]
Corporate Profile 2014 12
MEET THE TEAM ...
Andy NguyenResiden�al DepartmentSenior Lis�ng Specialist
Will NguyenCommercial Department
Lis�ng Specialist
Ellie DangMarke�ng Department
Senior Marke�ng Specialist
Phoenix VuongCustomer Care Department
Senior Administrator
David NguyenCommercial DepartmentSenior Leasing Specialist
Zed TranResiden�al DepartmentSenior Leasing Specialist
Elena LuuCustomer Care Department
Administrator
Barry HoResiden�al Department
Leasing Specialist
Tony TranResiden�al Department
Lis�ng Specialist
Peter DinhCommercial DepartmentSenior Leasing Specialist
Award Winning agency
• Latest CRM System
• Fully Trained & Knowledgeable agents
• Regular Feedback & Progress Reporting
• Preferred agency By Major developers
• Client Services department
• Recognized Brand
Mobile: +84 977 41 50 50
Telephone: +84 8 38 103029
P.O.Box: 18 Ngo Quyen Street, Ward 9th, District 5
Saigon - Vietnam
www.DKRALeasing.com
Facts about DKRA Real
Contact UsEstate•
Corporate Profile 2014 13