VMware’s Management & Automation Customer Case Studies

1

2

3

4

5

6

7

8

9

10

11

12

13

University ofNew Mexico

“With the help of VMware solutions, we’ve transformed an extremely

inconsistent service process into an experience that’s the equivalent of

going into McDonald’s and ordering a Big Mac.”.”

— Brian Pietrewicz Director of Computing Platforms,University of New Mexico

Customer Objectives

• Slow and inconsistent delivery of IT Resources

• Manual IT provisioning processes across multiple departments

− 100 manual steps from 6 different groups

• Decentralized organizations, each department did not have sufficient IT

resources to manage their own infrastructure

VMware Solution

• Deployed private cloud IaaS leveraging vRealize Automation

Business Impact

• Accelerated Service Delivery times from weeks and days to minutes

• Increased IT efficiency and reduced costs

• Enabled departments to adopt new technology faster by leveraging

private cloud Infrastructure services

PROFILE

VMWARE PRODUCTS & SERVICES

Profile

Industry Higher Education

Headquarters Albuquerque, NM, USA

Environment 100 Departments each with

their own IT function

VMware Products & Services

VMware Software Defined Data Center

vRealize Automation

Industry

Headquarters

Employees

Annual Revenue

“VMware provided the most complete solution that was really built for the cloud era, versus

other solutions that may have been retrofitted for cloud.”

— Michael Lebiedzinski, Director of Private Cloud Engineering

• Vmware vCloud Suite Enterprise

• VMware vRealize Automation

• Vmware vCenter Operations Management

Suite Enterprise

• vCenter Site Recovery Manager

• vCenter Configuration Manager

• vSphere

Objectives

• Reduce time to deploy new compute resources

• Increase percentage of virtualized infrastructure

• Data center consolidation from 40 to 3

VMware Solution

• vRealize Automation rapidly provision new servers as customers need them

• vCenter Operations Management enables proactive management of all of their computing

resources and modelling of their future needs

Business Impact

• Improved service delivery from 2-4 weeks down to 1-2 hours.

• Enabled IT to help grow the business

• Consolidated data centers reduced OPEX spending

PROFILE

Pharmaceutical

Princeton, New Jersey

11,000

$2 billion

VMWARE PRODUCTS

Customer case study: Covance

Choice Hotels “Now developers can stand up an application middleware

stack in less than 30 minutes. Development teams no

longer see us as a roadblock.”

— Ross Davis, Senior Virtualization Engineer, Choice Hotels

Customer Objectives

• Meet the demands of 200+ developers

− Long application and infrastructure fulfillment cycles (4-6 weeks)

− Difficulty troubleshooting performance issues

VMware Solution

• VMware vRealize Suite

− automate infrastructure provisioning for developers

− improve performance troubleshooting

Business Impact

• Slashed service delivery from 4-6 weeks to 30 minutes

• Achieved superior performance with accelerated root cause analysis and

guided remediation

• Reclaimed more than a hundred over-provisioned

virtual machines in the first few weeks

PROFILE

VMWARE PRODUCTS & SERVICES

Profile

Industry Hospitality

Headquarters Rockville MD, USA

Environment 1,600 virtual machines

80% virtualized

200+ developers

VMware Products & Services

VMware vRealize Suite

• vRealize Automation

• vRealize Orchestrator

• vRealize Operations

SAIC “By establishing a security policy via an automated provisioning

blueprint at the front of an applications life cycle. VMware NSX and

vRealize Automation give us the ability to have that security posture,

follow that application throughout its entire life from cradle to grave”

— Coby Holloway, Vice President and Director of Cloud Computing, SAIC

Customer Objectives

• Dynamic and rapid network reconfiguration capability to respond to the ever changing

and violent cyber threats

• Enforce compliance through standardized services

VMware Solution

• VMware Software defined Infrastructure Services

• vRealize Suite cloud management platform.

Business Impact

• NSX allows rapid reconfiguration of network environments based on observed threats

• vRealize Automation and NSX enforce compliance closer to the applications and data

• Application Blueprints creates discipline by standardizing network security

• Automation delivers efficiency and speed

PROFILE

VMWARE PRODUCTS & SERVICES

Profile

Industry Technology Integrator

Headquarters McLean, VA, USA

Environment Private and Public

infrastructure shared by

internal and external

customers

VMware Products & Services

VMware Software Defined Services

• vSphere

• NSX

vRealize Suite

• vRealize Automation

• vRealize Operations

• vRealize Business

VMware IT - One-Button Code Delivery with vRealize Code Stream

Scope

• 50+ major development projects per year; integrated monthly releases

• Team of 40 engineers manually build and deploy code for each SDLC

instance;

• ~100 code deployments from DEV through PROD

Customer Objectives

• Build a high quality and agile IT infrastructure

• Get in control, build reliable process, do more with less

• Get ahead of demand, strategic business engagement

Business Impact

• Reduced Deployment Time by 63% (16.5 hrs to 6 hrs / release)

• Reduced Development Resources by 83% (12 to 2 people)

• Improved release automation rate by 100%

PROFILE

VMWARE PRODUCTS & SERVICES

Profile

VMware Products & Services

vRealize Automation

vRealize Code Stream

Industry Software Technology

Headquarters Palo Alto, CA, USA

Environment 3,500 Non-Production VMs

600 Production VMs

Work With A Trusted Brand and Market Leader

19

Leader in

Forrester Private

Cloud Wave

#1 rank in IDC Cloud

Systems

Management

report

#1 rank in IDC

Datacenter

Automation

report

Positioned

favorably in

Gartner’s CMP

Market Guide

(Gartner does not do

ranking for CMP)

Lets Engage further

20