Upload
knud-schulz
View
255
Download
0
Tags:
Embed Size (px)
Citation preview
Knud Schulz
• Manager of the Main Library in Aarhus
• Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1
• Librarian and Master of Public Management
• Mentor/Sponsor INELI (International Network of Emerging Library Innovators) Bill & Melinda Gates Foundation
• Member of the client group Urban MediaSpace Aarhus
• Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates
• www.slideshare.net
Knud Schulz February 2015
apx. 28.000 m2
incl. 18.000 m2
library space
2
Knud Schulz February 2015 3
From information that can be found anywhere
To What can only be experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
4 Knud Schulz February 2015
The Knowledge Society
• From – libraries for books/medias
– industial society
• to – libraries for man/human
– networked/knowledge society
Knud Schulz February 2015 5
A Danish Report
2010
- A Danish Report
2010
• Danish Digital Library
• A new library model for
the knowledge society
• Partnerships
6 Knud Schulz February 2015
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement Knud Schulz February 2015 7
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Knud Schulz February 2015 8
Inspiration space
• The space for meaningful experiences that is to say experiences that move us
• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.
• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.
• The inspiration space should make the user want to move beyond the usual choices and to come back.
• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation (cognition)/experience and innovation.
Knud Schulz February 2015 9
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Reckognition/Experience
Empowerment
Knud Schulz February 2015 11
Iscenesættelse
12 Knud Schulz February 2015
Oplæsning
Billedbøger
Bogklubber Book clubs
Picture book
Reading aloud
Staging
Learning space
• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge
• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs
• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities
• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.
• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.
• The learning space especially supports realisation (cognition)/experience and empowerment.
Knud Schulz February 2015 13
Knud Schulz February 2015 14
Undervisning
Kurser Uformel læring Konsulta
Teaching Courses
Informal learning Consultations
Knud Schulz February 2015 15
Lektiecafé’er
Vejlednin
One to one
Homework cafe
Guidance
Training Access to knowledge
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Empowerment
Involvement/Engagement Knud Schulz February 2015 16
Meeting space
• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves
• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and engagement
Knud Schulz February 2015 17
Knud Schulz February 2015 18
Møder Diskussioner Foredra
g Debatter Samvær
Meetings
Lectures
Discussions
Debates Being together
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Involvement/Engagement Knud Schulz February 2015 19
Performative space
• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops
• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.
• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.
• The performative space especially supports engagement and innovation.
Knud Schulz February 2015 20
Knud Schulz February 2015 21
Skriveværksteder Experiment
Leg og læring
Workshops
Writing workshops Edutainment
Open libraries
Users are allowed to:
• lock into the library
• check in and out media
• use internet, pc,
copy/print
• study
• read newspapers
• arrange study circles,
public meetings
Knud Schulz February 2015 25
Opening hours Dokk1
• Monday – Friday
8 – 10 am open excl. specialist support
10 – 7 pm incl. specialist support
7 – 9 pm open supported by security staff
9 – 10 pm open meetingspace and café
• Saturday and Sunday
10 – 4 pm incl. specialist support
Knud Schulz February 2015 26
Integration of citizens’ service into
libraries
• a big chance to be an
integrated part of the
reinventing of society
services
• brings citizens in
contact with the library
• brings libraries in close
contact with politicians
and innovators in the
community
Two tasks
• focus on speed in
developing new digital
services for public
administration
• a big learning and
marketing challenge
Knud Schulz February 2015 28
Citizens’ service
• in more than 60 % of the municipalities
offer citizens service through libraries
– passport
– driving licence
– health securitycard
Knud Schulz February 2015 29
Developing community centers
private, civic and public sector
Knud Schulz February 2015 30
LOCAL ARCHIVE
ARKIV Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORT JOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EX
HIB
ITIO
NS
FAMILIES
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TO
DD
LE
RS
/C
HILD
RE
N
REA-
DING
TRAI-
NING
Adaptive and innovative supporting
spaces • libraries are changing from storing
books to supporting citizens’ needs
• innovation spaces for local communities
Knud Schulz February 2015 31
Knud Schulz February 2015
The strategy for changing
• The need for rethinking the
library
• The need for a fusion
between physical – virtual
• Develop partnerships
• Focus on innovation
• Get new skills into the library
and promote learning in the
organization
• Force users to dismiss the
book as library brand 32
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen IVA – Royal School of Library
and Information Science 33 Knud Schulz February 2015
New Libraries
• Libraries are signs or symbols on
development and innovation in the society
• Drivers in city development
• Add new stories about the towns
• Arguments for large city engagements
Knud Schulz February 2015 34
Oslo
• Opera, new Munch museum and the Library
creates a new waterfront and brings a new
identity to the city
Knud Schulz February 2015 35
Helsinki
• The traffic and cultural life in midtown are
reborn by creating a new art museum,
concert hall and the new library
Knud Schulz February 2015 36
Birmingham
• The library is located on
the main street where
millions of people are
passing every year
• The library is a symbol
of the new identity of an
old industrial and
innovative city (the
steam engine)
Knud Schulz February 2015 37
Mediaspace:
• Main Library and Citizens’ Services: 18.000 m2/190.000 ft2
• Partners and network: 10.000 m2 /100.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000 m2 /1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the inner city against flood
Traffic regulation
App.: 390 mill US Dollars
Project elements
– Urban Mediaspace
39 Knud Schulz February 2015
Knud Schulz February 2015 40
2016
2015
Client: City of Aarhus
Partner: Realdania, Realdania Byg
Client Advisor: Rambøll DK
Architects: schmidt hammer lassen architects
Co-advisers: Arkitekt Kristine Jensens
Tegnestue and Alectia A/S
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen IVA – Royal School of Library
and Information Science 46 Knud Schulz February 2015
Dokk1 – niv 1
Scriptorium Projektrum
Transformation Lab
Studieceller
Gaming
Urban Offices
Dagligstuen
Hjørnet
Cafe Møderum
Pop-ups Borgerservice
Børnesal Multi sal
Medierampe fortællinger
Non-fiction
Musik Torvet
Legeplads
Democrateket
Reception
55 Knud Schulz February 2015
Dokk1 – Niv 2
Scene Læring
tweens
Makerspace Tweens lab
BørneLab
Det Legende Bibliotek
Udklædning
Pusterummet
0-3 år
4-8 years
Gamer street
spisningX2
vintage
FAMILIER
Aarhus Rummet Makerspace
ITLab
Kulturby 2017
56 Knud Schulz February 2015
Knud Schulz February 2015
The library as a space
– in the future?
• The building supports the needs
of the users
• The building interacts with the
surroundings and environment
• The building acts adaptively
60
The Vision • Space for co-operation
• Place for dialogue,
knowledge, ideas and
inspiration
• Open informal learning
space
• A unique place for
children and families
61 Knud Schulz February 2015
Staff support in Dokk1
• Reception
• Citizens Service
• Library - adult support
• Library – Family and Children
62 Knud Schulz February 2015
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen IVA – Royal School of Library
and Information Science 63 Knud Schulz February 2015
Knud Schulz February 2015
Userdriven process
• From tradition to transcendence – the
users deconstruct ”old knowledge” to
create new sense
65
Innovation Strategy
• Citizens are the focal point
• Partnerships promote innovation
• Transverse collaboration yields better results
• Ideas must be tested
• Replicate
• Innovation is branding too
• Idea development and innovation are creative processes
• Innovation requires prioritised resources
• Innovation requires management focus and commitment
• Methodical innovation uses standards
• Seven circles of innovation Knud Schulz February 2015 68
Global innovation model –
faster to change
• Partnership between
– Global Libraries/Bill and Melinda Gates
Foundation
– Chicago Public Libraries
– IDEO
– Aarhus Public Libraries
Knud Schulz February 2015 69
Design Thinking is a mindset, and an
intentional process around delivering
solutions that create positive impact!
71 Knud Schulz February 2015
Global Innovation Model
Partner
• Chicago Public Libraries
• Ideo
• Bill & Melinda Gates Foundation
Knud Schulz February 2015 72
The Aarhus illustration
Vision
Field Trip Vision revisited
Workshop
Define the problem
Test first prototype
A new method…
We are on our way… 74 Knud Schulz February 2015
Six Labs TechLab Having a maker in residence is powerfull! Cryptoparty, soldering, brush-bots… Valdemar’s hovercraft:
http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be
76 Knud Schulz February 2015
WasteLab Waste-dates, workshops, tinkering… When users become makers. Creativity comes from chaos – stop tidying!
Six Labs
77 Knud Schulz February 2015
Reflections
You can work with makerculture without having a makerspace!
78 Knud Schulz February 2015
Makerculture primæry adress performative spaces
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement Knud Schulz February 2015 79
People’s La
b
Making in Libraries
• Contributes to activities that provide public value by stimulating the development of network, skills and innovation
• Contributes to the libraries' relationship with its local community
• Increases the social value of libraries, as public spaces that bridge between different communities and knowledge domains
• Challenges libraries strategic and managerial capacity for innovation
80 Knud Schulz February 2015
People’s Lab
Why partnerships?
Lack of resources and competences in libraries Knowledge, inspiration from others
Need of diversity, quality, research in service production
Communication and marketing New ambassadors
Knud Schulz February 2015 81
Mapping the
network
Partnership
clusters
Knud Schulz February 2015
Examples Strategic Partnerships
82
Seven Core Values
• The Citizen as Key Factor
• Lifelong Learning and Unity
• Diversity, co-operation and network
• Culture and Experience
• Bridging Citizen, Technology and Knowledge
• Flexible and Professional Organisation
• A Sustainable Icon for Aarhus
84 Knud Schulz February 2015
From Main Library to Dokk1
2012-2015
Organizing
Interior design and furniture
Partnerships and branding/
identity
Logistic, security and building maintenance
Competencies, Work concept,
recruiting
Serviceconcepts ex. Families/
children
85 Knud Schulz February 2015
Stageing Dokk1 –
mental construction
• Create an illusion of the building under construction
• Walk in the 3D model
• Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in
the new building
• Involve the users in the work
• Prepare the citizens
• Prepare the staff
• Brand the new library
Knud Schulz February 2015 87
Summing up
• Merge technology, space and
competencies
• Involve the users in the innovation
• Make partnerships competencies and a
broader ownership of the library
• Tell new stories about the library brand
Knud Schulz February 2015 90
Knud Schulz February 2015 93