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1 © 2016 CA. ALL RIGHTS RESERVED. Leadership Learning Organisation Execution Positivity Territory Beyond Agile – Adaptive Innovation Practical Art of enhancing Customer Experience and optimising Business Outcomes through the evolution of Behaviours, Processes & Tools Paul Eames Snr Principal Agile Consultant

Territory Beyond Agile – Optimised Business Outcomes - Paul Eames - AgileNZ 2017

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1 © 2016 CA. ALL RIGHTS RESERVED.

Leadership

Learning

Organisation

Execution

Positivity

Territory Beyond Agile – Adaptive Innovation

Practical Art of enhancing Customer Experience and optimising Business Outcomes through the evolution of Behaviours, Processes & Tools

Paul EamesSnr Principal Agile Consultant

2 © 2016 CA. ALL RIGHTS RESERVED.

Agile Journey So Far : IT Focus

3 © 2016 CA. ALL RIGHTS RESERVED.

“Product” Lifecycle - Ideation to Realisation

Portfolio Agility

Program Agility

Team Agility

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Beyond IT

Agility Reimagined (“Occam’s Razor”)

6 © 2016 CA. ALL RIGHTS RESERVED.

Why Agility is important – Need to embrace Disruption

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What is Adaptive Innovation ???

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Adaptive Innovation - Optimised Business Outcomes

Dynamic mindset shift where customer, product, humanistic singularities & innovation collaborate together to drive optimised business outcomes and cultivate adaptive learning, far beyond the scope that any single singularity could achieve independently

© 2016 CA. ALL RIGHTS RESERVED.

Enhances an organisation’s adaptability to successfully pivot outcomes and continue to innovate in response to unexpected changes or unforeseen disruptive forces

© 2016 CA. ALL RIGHTS RESERVED.

Portfolio Program Team OpsProduct IDEATION REALISATION

4 Enablement Strands : 3 Foundational, 1 Execution

“DNA” Model of Adaptive Innovation

Organisation

Leadership

Eco-System Alignment

Environments & Tooling

Governance

Fitness

Adaptive Portfolio

Adaptive Change Strategy

VISION / GOALBalanced

Productivity

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Leader / Follower

Zero Tolerance to NVA Activities

Learning Expectations

Decentralised Authority

Innovative

Behavioral Modifications

Art of the Possible Futurespectives

Adaptive Innovation – Enablement

Learning

Retrospectives

Org, Team & Personal Agility

CoE / CoPMultidimensional

ThinkingInnovationEco-system

Experimentation

Adaptive LearningKnowledge Cafe

© 2016 CA. ALL RIGHTS RESERVED.

Adaptive Innovation – Enablement

Execution

Portfolio / Program / Team / OpsInitiative Shaping

Product EvaluationCustomer Discovery

Product Evolution

Product Exploration

Product Elaboration

Customer Acceptance

© 2016 CA. ALL RIGHTS RESERVED.

Adaptive Innovation in a Nutshell

Adaptive Change

Execution

Leadership Learning

Organisation

13 © 2016 CA. ALL RIGHTS RESERVED.

Value Streams

Release Trains

Value StreamsValue Streams

Release TrainsDelivery Groups

Capability Uplift

Release Planning TeamsTeamsTeams

Work Capacity FinancialValue

CustomerDiscovery

InvestmentAlignment

ProductEnvisioning

Governance

Agility Reimagined – Integrating Strategy & Execution Tiers

ReadinessVISION / GOALS

Adaptive Change Strategy, Ecosystem Alignment,

Systems Approach, Predictive Analytics Capability

FoundationsLeadership & Support, Collabatorium

InnovationCentre

DecentralisedAuthority

Business / Portfolio Agility

Organisational Agility

LOB, Sales, Marketing, Customers, EA’s

Finance / Accounts, Procurement, HR, PMO

Product, UX, Analysts, Architecture, Engineering, Dev Ops, Risk / Compliance

Product Mgmt, Agile Teams, QA, Dev Ops

Infrastructure, Ops, RM

Training, Support, Legal, Audit, Risk, Compliance, Governance

Data Science/Analytics, Sales, Marketing

Entire Value Stream Collaborating

on Value Delivery

Agile Teams, Dev Ops, QA

Agile Teams, Dev Ops,

Idea Exploration / Evaluation

Capitalization, Portfolio Mgmt. Adaptive Funding, Governance

Product Exploration / Evaluation

Product Elaboration

Product Validation

User Validation / Acceptance

Metrics, Big Data, Predictive Analytics, Dashboards

PPM, Agile Central

Agile Requirements Designer,

PPM, Agile Central

Agile Central

PPM, Agile Central

Agile Central, Live API Creator, Veracode, Service Virtualization

Test Data Management, Blazemeter

PPM

Continuous Delivery Director,Release Management

Application Management,Infrastructure Monitoring,API Management,Service Management

Continuous Delivery

© 2016 CA. ALL RIGHTS RESERVED.

Agility Reimagined – Conformation of Behaviours, Process, Tools

Enablement via CA Tooling Capabilities

Product Evolution, Continuous Integration

Test Automation, Agile Operations

Scaled Agility & DevOps

15 © 2016 CA. ALL RIGHTS RESERVED.

Portfolio Agility

Business Agility

Envisioning, Readiness, Leadership, LearningOrganisational Agility

Program Agility

Team Agility

Agility Reimagined – Optimised Business Outcomes

BENEFITS !!!

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Add Value to Business Early

Improve Team Efficiency

Right Product

Right Way

Right Time

Knowledge Based Product

Development

Process Simplification Adaptive Learning Eco-System Learn by Experimentation Learning Tolerant Culture Free Cycle Time & Asset Reuse

Trust & Agility Leadership Decentralised Decision Making “One” Team Collaboration Full Transparency

Customer Engagement Minimal Viable Product (MVP) Optimised Product Flow Fit 4 Purpose Product

Data Based Decision Making Improved ROI Shared Risk / Reward Improved NPS Improved Employee

Satisfaction

Adaptive Innovation - Advantages

Expectations Alignment

Innovation Continuity of Value

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Maximise Engagement + Minimise Non Value Add Activities

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For more on this topic or information on how CA may assist your endeavours please feel free to visit our booth

Thank You

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LOB, Sales, Marketing, Customers, EA’s

Finance / Accounts, Procurement, HR

Product, UX, Analysts, Architecture, Engineering, Dev Ops, Risk / Compliance

Product Mgmt, Agile Teams, QA, Dev Ops

Infrastructure, Ops, RM

Training, Support, Legal, Audit, Risk, Compliance, Governance

Data Science/Analytics, Sales, Marketing

Entire Value Stream Collaborating

on Value Delivery

Agile Teams, Dev Ops, QA

Agile Teams, Dev Ops,

Idea Exploration / Evaluation

Capitalisation, Portfolio Mgmt. Adaptive Funding

Product Exploration / Evaluation

Product Elaboration

Product Evolution, Continuous Integration

Product Validation

Test Automation, Agile Operations

User Validation / Acceptance

Metrics, Big Data, Predictive Analytics, Dashboards

Continuous Delivery

© 2016 CA. ALL RIGHTS RESERVED.

Scaled Agility & DevOps

Agility Reimagined – Conformation of Behaviours, Process, Tools