2. OVERVIEW How the library is set up Having two different
reference desks Why that is important How todays youth are the
future of the library andtherefore reference services
3. LOCATION, LOCATION, LOCATION Main Floor: Straight when
youwalk in the library, amongst thereference materials and near
thenon-fiction Bottom Floor: Between theChildrens and Young
Adultcollections Both easy to spot
4. SPECIALIZATION OF DESKSMain Level Very quiet Staff seems to
be older Helps with only questions fromcollections on that
floorChildrens and Young Adult Can be a little noisy at times
Younger staff More comfortable environment
5. THE FUTURE OF REFERENCE Often, the school library, a
potentially threating environment, fails toprovide any clues, so
the public library becomes the next stop (Curry,pg. 66, 2005).
Excellence in service to young people now will ensure that they
comeback to libraries as adults, bringing their own children with
them(Bopp, pg. 370, 2011).
6. REFERENCES Bopp, Richard E. and Smith, Linda C. (2011).
Reference and information services: Anintroduction. (4th ed.) Santa
Barbara, Calif.: Libraries Unlimited. Childers, Thomas. (1978). The
future of reference and information service in the public library.
TheLibrary Quarterly: Information, Community, Policy, 48(4).
463-475. Retrieved fromhttp://www.jstor.org/stable/4307020 Craver,
Kathleen W. (1988). Social trends in american young adult library
service, 1960-1969. Libraries &Culture, 23(1), 18-38. Retrieved
from http://www.jstor.org/stable/25542008 Curry, Ann. (2005). If I
ask, will they answer? Evaluating public libraries reference
service to gay andlesbian youth. Reference & User Services
Quarterly, 45(1), 65-75. Retrieved
fromhttp://www.jstor.org/stable/20864443. Kraaykamp, Gerbert.
(2003). Literary socialization and reading preferences. Effects of
parents, thelibrary, and the school. Poetics, 31(3), 235-257. doi:
10.1016/S0304-422X(03)00033-0 Vavrek, B. F. (1983). Struggle for
survival: reference services in the small public library. Library
Journal,108966-969.
