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Challenges Latest info available only at the Crew base.
Limited access!
Part of manuals and document in paper
The level of information not the same for
all crew
No accurate Flight info
Time consuming, No flexibility
Information is not structured and deliverd
when needed.
Application used by
Cabin Crew and pilots
Developed by
Apple and IBM
Modified to SAS
procedures and
needs.
NOTIFICATIONS
Connect Cabin Crew
and pilots
to Cabin/Pilot
Management and
Operational Control
Passenger list and
seat map
Easy to filter and see
different type of
passengers and need
Most important
category of
passengers shown on
the seatmap with a
symbol.
Connections Procedures
Benefits
Simplify the work
Always latest info
Access any where, any time
More time for customers
Access to same info
More flexibility
Happy Crew = Happy Customers
Lesson learned
Data and system integration
Specification of the
requirements
End user inputs
Communication & Information