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Dr Goh shares his presentation on Building Your Organization Business Continuity Management Competency during the recent World Continuity Congress Malaysia 9 September 2014
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KeynotePresentation
Building Your Organization Business Continuity
Management Competency
Dr Goh Moh Heng
President
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BCM Institute Profile
EducationCertification & Professional Development
Thought Leadership
Conducting and administering
courses and exams.
Providing a career path and a common body of knowledge for business continuity and
disaster recovery professionals
Organizing conferences and seminar events. Publishing
technical and research papers
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• We are a global convergence of thought leadership in Business Continuity, Disaster Recovery and Crisis Management
• Global Professional Development and Qualification developed by Technical Experts and Thought Leaders• Largest Continuity Training and Certification Organization in Asia Pacific• Governed by Education, Examination and Certification Committees• Delivered by Industry Practitioners, Professionals and Peers• Learned by Professionals, Practitioners, Consultants, Auditors, Officials from all industry sectors of over 850
Organisations and Multi National Corporations (MNC) across 40 countries
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Dr Goh Moh Heng
• President– Business Continuity Management (BCM)
Institute– www.bcm-institute.org
• Managing Director– GMH Continuity Architects– Asia Pacific BCM Consulting Firm– www.GMHasia.com
• Professional BCM Appointments– Technical Advisor for TR19:2005 & SS540:2008
BCM Standard (Management Council and Technical Committee) www.ss540.org
– Project Director, Technical Working Group for SS507:2004 • ISO/IEC 24762 Guidelines for BC-DR Services
3http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng
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Dr Goh Moh HengPrior Appointments• Government of Singapore Investment Corporation
(GIC)• Standard Chartered Bank
– Global Head for BCM• PricewaterhouseCoopers
• Senior Technical Advisor, China Business Continuity Management Forum
• Expert panel of the Asia-Pacific Economic Cooperation (APEC) Network on Improving SME Disaster Resilience
• Awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom by the Continuity, Insurance and Risk (CIR) Magazine
• Published Books:– 7-book BCM Series – 7-book BCM Specialist Series
http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng4
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BCM Institute’s WebsiteOfficial Launch
UpdateMiddle East Respiratory Syndrome Coronavirus (MERS-CoV)
and Ebola Virus
Do not be alarmed. Start thinking about it?
Develop Your Business Continuity Management
Training RoadmapCompetency-based and Certification
Programme
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Professional Requirement
Building Competency• What an individual is able to do?• What an individual should know?• When and where an individual would
perform his job role?• How well an individual would
perform in his job role?
CompetencyStandard
PerformanceStandard
Learning Outcome
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• Aligned to ISO22301– PDCA and BCM planning methodology
• Focusing on training and workshops– Tailored to Malaysian requirement e.g.
Bursa and BNM– HRDF claimable
• Frequent and regular schedule– Public courses throughout the year– In-house courses (Exceed 10 participants)
Principle of Design Considerations
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Principle of Design Considerations
• Understand Accountability– Manage– Do– Know
• Managed Turnover– Just-in-time training– “Operationally” ready
Learning OutcomeSenior Management
• Able to have a strategic understanding in managing BCM
• Able to operate and manage a crisis/disaster under a simulated environment
• Able to manage a crisis with an in-depth understanding
• Year
• Year
• Year
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Year One Year Two Year Three
BCM 100: BCM Briefing to Senior Management
Duration: 0.5 Day
BCM 2050: Crisis Simulation for
Senior Management
Duration: 0.5 Day
Competency Based Training
CM Briefing for Senior Management
Duration: 0.5 Day
BCM-460: Providing Management Review and Oversight
Duration: 1 DayLearning outcome: Able to have a strategic understanding in managing BCM
Learning outcome: Able to operate and manage a crisis/disaster under a simulated environment
Learning outcome: Able to manage a crisis with an in-depth understanding
Competency and Training RoadmapSenior Management
Learning OutcomeOrganization BC Coordinator
• Year
• Year
• Year
• Able to implement and manage a BCM Implementation at organization level
• Able to develop and manage a crisis management programme
• Able to audit and review an ISO22301 aligned BCM programme
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Year One Year Two Year Three
Certification Course Competency Based Training Certification
CourseCompetency
Based Training Certification Course
BCM-5000: ISO22301 BCMS Expert ImplementerDuration: 4.5 Days
BCM-410: Initiating BCM ProjectDuration: 2 Days
CM-5000: Crisis Management Expert ImplementerDuration: 4.5 Days
BCM-450: Managing BCM ProgrammeDuration: 2 Day
BCM-8530: ISO22301 BCMS Lead AuditorDuration: 4.5 Days
BCM-420: Implementing a BCM Manual Duration: 1 Day
BCM-460: Providing Management Review and oversightDuration: 1 Day
BCM-310: Analysing BC Risk and Organisational Impact, BCM-320: Developing BCM Strategy and Plans and BCM-330: BCM Assurance Duration: 3 Days
Learning outcome: Able to implement and manage a BCM Implementation at organization level
Learning outcome: Able to develop a crisis management programme
Learning outcome: Able to audit and review an ISO22301 aligned BCM programme
Competency and Training Roadmap Organization BC Coordinator
Learning OutcomeBU BC Coordinator
• Able to develop RAR, BIA and BCS and BC Plan for at the BU Level
• Able to develop a crisis management program in-relation to BC plan
• Able to conduct and internal review or an ISO22301 internal audit BCM programme
• Year
• Year
• Year
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Year One Year Two Year Three
Certification Course
Competency Based Training
Competency Based Training& Certification
Course
Competency Based
TrainingCertification
CourseCompetency
Based Training
BCM-300: ISO 22301 BCMS ImplementerDuration: 2 Days
BCM-310: Analysing BC Risks and their Organisational ImpactsDuration: 1 Day
CM-300: Developing the Crisis Management PlanDuration: 2 .5 Days
CM-510: Executing the Crisis Communication PlanDuration: 2 .5 Days
BCM-8030: ISO22301 BCMS Internal AuditorDuration: 2.5 Days
BCM-410: Initiating BCM ProjectDuration: 1 Day
BCM-320: Development Of Business Continuity Strategies and PlansDuration: 1 Day
BCM-450: Managing BCM ProgrammeDuration: 1 DayBCM-330: Business
Continuity Management AssuranceDuration: 1 Day
Learning outcome: Able to develop RAR, BIA and BCS and BC Plan at BU Level
Learning outcome: Able to develop and manage a crisis management program on-relation to BC plan
Learning outcome: Able to conduct and internal review or an ISO22301 internal audit BCM programme
Competency and Training Roadmap BU BC Coordinator
COMPETENCY-BASED TRAINING-LED BCM IMPLEMENTATION ROADMAP
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Converting to ISO22301
Initiating A BCM Project
BCM-410
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Implementing the BCM Manual
BCM-420
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Assessing Business Continuity
Requirements
BCM-310
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Developing Business Continuity Strategies
and PlansBCM-320
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BCM-340
Developing theCrisis Management
Plan
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BCM-510
Executing theCrisis Communication
Plan
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Testing and Exercising the Business
Continuity Plans
BCM-330
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Managing the BCM Programme
BCM-450
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Providing Management Review
and Oversight
BCM-460
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What is Next?
• Strengthen competency-based training within the institute for:– (B) Business Continuity Management
• First in the world• Continue to enhance the discipline for:– (A) BCMS Auditing– (C) Crisis management– (D) Disaster recovery
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Take Away ….
• Convert Pandemic Flu BC plan to Infectious Disease BC plan
• Develop BCM training roadmap for your organization to optimise investment
• Using training-led competency based programme to support your BCM implementation or program management
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Dr Goh Moh HengPresident
Mobile: +65 96711022Tel: +65 63231500Email: [email protected]
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THANK YOUfor Your Continuous Support
