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empowerment podría venir de las necesidades del sector privado!!!!!!! a ver si el concepto va a ser más "responsabilidad" mal entendida y recargada a lso de siempre :-(

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esto me mola más...dif. eficacia y eficiencia ... aplicado al rollo público...para activar el cambio ;-) y como la tecnología puede ser una arma de doble filo.

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