Accommodation for Multiply-Excluded Adults:

The Focus Futures Model

Steve Philpott, Operations Manager, Homelessness

Midland Heart

Development

• Homeless & Roofless Strategy

• Falling off the First Rung

• Rough Sleepers Initiative

• Homeless Link Multiple Needs Project

90 Lancaster Street

Multiple Needs Unit

Operations•Criteria

•Risk

•Contracts

Health•Primary Care

•A&E

•Mental Health

•Well-being

Challenges• SP Eligibility

• Partnerships

• Move-on

• Outcomes

Lessons• Management Solutions by Residents

• Assertive Housing Support

• Stakeholders with a Stake

• YPMNTST

• Benefits Realisation

The Housing Corporation Gold Award for Excellence

www.midlandheartgold.org.uk