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REUTERS INSTITUTE DIGITAL NEWS REPORT 2014
TRACKING THE FUTURE OF NEWS
David Levy
Director Reuters Institute for the Study of Journalism
Oxford University
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Background and methodology One of the largest news surveys in the world – online news habits of more than 18,000 people in ten countries. Research conducted online in January/early February 2014.
Additional analysis of key themes, country level insights from network of partners
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Supported by
Polling by
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Nic Newman Reuters Institute for the Study of Journalism
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Key findings
• Role of smartphone as a key agent of change • Generational split in news consumption • Increasing disruption to mainstream media companies from
pure players and aggregators • Rise of the reporter as a key focus of trust and engagement • Role of social media and emergence of WhatsApp as news
network.
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SMARTPHONES AND TABLETS
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Strong growth in SMARTPHONE news access Consistent pattern of strong growth in all markets
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28% 28%
21% 20%
0%
32%
19%
29% 28% 22% 24% 25%
35%
43%
26%
33% 31% 32% 35% 36%
44%
52%
Japan UK USA Germany France Italy Spain Denmark
2012 2013 2014
8b Which, if any, of the following devices have you used to access news in the last week? Base: All (total sample in each country)
access news weekly ALL TEN COUNTRIES
37%
6% 6% 11%
8% 13%
6% 10%
14% 11%
16% 13%
16%
25%
10%
17% 18% 19% 20% 21% 23%
36%
Japan Germany Italy France USA Spain UK Denmark
2012 2013 2014
Strong growth in TABLET access Denmark still leads in tablet usage
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access news weekly ALL TEN COUNTRIES
20%
8b Which, if any, of the following devices have you used to access news in the last week? Base: All (total sample in each country)
Impact and value of new devices
• Increasing the frequency with which we access the news
• Increasing the access points for news
• Encouraging payment for news
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“in the café or at the bus it’s right there, you have all the news at your fingertips”
Say the mobile is the main way of accessing online news
20%
For under 45’s 30%
Smartphone and tablet demographics Smartphones are still more popular with younger age groups. Tablets are used equally through age groups but with a significant bulge with the 35-55 group.
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56%
20%
55%
23%
48%
25%
35%
23% 22% 17%
Smartphone Tablet
Smartphone and tablet by age 18-24 25-34 35-44 45-54 55+
35-44 group (+9%) driving smartphone growth
44-54 group (+7%) driving tablet growth
Smartphone users tend to access fewer new sources and brands with strong app propositions do best
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On a smartphone, news brands with strong app proposition such as the BBC and Sky News & Mail Online tend to thrive. General aggregators are losing out
Access one news source weekly on a smartphone
37% Access one news source weekly on a computer
30%
Multiplatform world
In general new devices are not replacing TV, radio or print, though usage patterns are changing and becoming more complex
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From brand’s point of view… It’s an increasingly complex world. Different devices are used at different points through the day
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From audience’s point of view…
GENERATIONAL SPLIT: Older people prefer a newspaper ‘edition’ or scheduled ‘TV broadcasts’, whereas younger respondents access news throughout the day – mainly online
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Q4c When do you typically access the news? Pleas select all that applies
DISRUPTION TO TRADITIONAL MEDIA
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New challengers
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Huff Post Buzzfeed
US 17% 5%
UK 9% 3%
Italy 5% -
France 5% 1%
Spain 4% 1%
Germany 3% 1%
Brazil - 1%
UK brands suffering less disruption
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FINDING NEWS ONLINE
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Finding news online Audiences in Finland, Denmark and the UK tend to go first to brand, followed by search and social whereas in other countries there is much more of a mix. In France, Germany, US, Italy and Brazil search is the primary gateway.
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UK France Germany Denmark Italy Spain Japan Urban Brazil USA Finland
Directly via brand 45% 23% 27% 46% 39% 46% 20% 46% 33% 57%
Search engine 29% 40% 42% 15% 59% 35% 41% 59% 40% 26%
Social media 17% 14% 15% 16% 34% 38% 12% 46% 28% 24%
Email 9% 24% 12% 16% 12% 12% 18% 22% 27% 11%
Finding news online Audiences in Finland, Denmark and the UK tend to go first to brand, followed by search and social whereas in other countries there is much more of a mix. In France, Germany, US, Italy and Brazil search is the primary gateway.
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Google News – No1 site in France and No 3 in Italy but only 5% in UK and 4% in Finland
UK France Germany Denmark Italy Spain Japan Urban Brazil USA Finland
Directly via brand 45% 23% 27% 46% 39% 46% 20% 46% 33% 57%
Search engine 29% 40% 42% 15% 59% 35% 41% 59% 40% 26%
Social media 17% 14% 15% 16% 34% 38% 12% 46% 28% 24%
Email 9% 24% 12% 16% 12% 12% 18% 22% 27% 11%
Finding news online Audiences in Finland, Denmark and the UK tend to go first to brand, followed by search and social whereas in other countries there is much more of a mix. In France, Germany, US, Italy and Brazil search is the primary gateway.
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UK France Germany Denmark Italy Spain Japan Urban Brazil USA Finland
Directly via brand 45% 23% 27% 46% 39% 46% 20% 46% 33% 57%
Search engine 29% 40% 42% 15% 59% 35% 41% 59% 40% 26%
Social media 17% 14% 15% 16% 34% 38% 12% 46% 28% 24%
Email 9% 24% 12% 16% 12% 12% 18% 22% 27% 11%
Social discovery
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24%
45% 41%
34% 37%
19%
Brand Search Social
United States
18-24 OVER 45s
PAYING FOR NEWS
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Paying for news Overall numbers still low but an increasing proportion are moving to online subscription with 1. Times 2. Telegraph 3. Sun
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Online subscription payment 2014 (43% in 2013)
59%
Who is paying for online news? Of those subscribing to online news (all countries)
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are male 61% are aged 55+ 35% have a Masters/Doctoral or Bachelors degree 52% say they are very or extremely interested in news 52% use a tablet for news 43%
Motivations for paying for news
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People sign up to get content they like on multiple devices or because they can’t get it any other way though the quality of writers and range of coverage is also important
ROLE OF THE REPORTER AS DRIVER
OF ENGAGEMENT
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The influence and value of individual journalists In Spain, France and the United States the journalist is considered important for trust. In UK, Finland and Germany the brand is the most important driver
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The influence and value of individual journalists In Spain, France and the United States the journalist is considered important for trust. In UK, Finland and Germany the brand is the most important driver
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of Twitter users follow a professional news account
follow a journalist 64%
48%
follow a journalist 48% And in social media…..
Top Social Networks for news Average of 10 countries
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33
3% 4% 7% 8% 10% 12%
21%
8% 9% 13%
18% 18%
24%
34%
Germany Denmark France USA Italy UK Spain
Age
18-‐24 19%
25-‐34 11%
35-‐44 10%
45-‐54 8%
55+ 6%
• Q12a/b. Which, if any, of the following have you used for any purpose/for news in the last week?
• Base: All markets 2014 – UK=2082, Germany=2063, Spain=2017, Italy=2010, France=1946, Denmark=2036, Finland=1520, USA=2197, Urban Brazil=1015, Japan=1973
Twitter for news (weekly use)
Use of WhatsApp for news
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The use of WhatsApp in India, Sudhi Sen NDTV, India
Spain 26% Brazil 15% Italy 13%
Role of video news online Most take up for video news in the US but online is still mainly about text.
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70%
73%
77%
78%
78%
11%
12%
14%
4%
5%
10%
6%
5%
2%
5%
USA
Germany
Spain
Finland
UK
I mostly read news in text I read text stories and watch video news about the same I mostly watch video news
Barriers to using more video Still technical and cultural barriers to take up…
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Formats of videos consumed Still technical and cultural barriers to take up…
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More information www.digitalnewsreport.org #RISJ2014
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