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What is Perception Testing?
• A perception test measures an individuals understanding or reaction to different aspects of your business.
Perception test can measure…
• Whether or not customers are perceiving your company in the right way
Perception test can measure…
• Whether or not customers are perceiving your company in the right way
• Whether or not you are meeting customer expectations
Perception test can measure…
• Whether or not customers are perceiving your company in the right way
• Whether or not you are meeting customer expectations
• Potential pain points for your customers
Andrea’s Brand Results
35%
65%
Question Asked: Which design do you prefer?
Alternative 1
Alternative 2
90% confidence interval
Website Design Results
15%
15% 70%
Question Asked: What Product Do You Think This Company
Sells?
Correct
Partial
Incorrect
45%
25%
30%
Question Asked: Did the Brand Appear Trustworthy?
Positive
Nuetral
Negative
What to test for your business…
• Logo/design direction changes
• To test messages or mission statements
• Determine how people might use your website.