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The State of ‘(Search)’ A look at the latest in search evolution, including Hummingbird and Secure Search, (aka: keywords ‘(not provided)’)

The State of Search

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A look at the latest in search evolution, including Hummingbird and Secure Search, (aka: keywords ‘(not provided)’)

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Page 1: The State of Search

The State

of ‘(Search)’

A look at the latest in search evolution, including Hummingbird and Secure Search, (aka: keywords ‘(not provided)’)

Page 2: The State of Search

Search isgrowing up.

(And we should too.)

Page 3: The State of Search

What’s changing?

Page 4: The State of Search

Devices like smart phones & tablets

have created a new search experience and have started

the movement toward voice-activated search.

What’s changing? Devices.

Page 5: The State of Search

Google continues to revolutionize search with social signals,

emphasis on content, releases such as keywords ‘(not provided)’

and more. International search engines such as Baidu, Sogou and

Yandex gain popularity.

What’s changing? Search Engines.

Page 6: The State of Search

Wearable computing technology like the

Pebble watch & Google Glass will become a common way for

people to search.

What’s changing? Location.

Page 7: The State of Search

Still not convinced search is important?A few stats that might convince you...

Mobile search queries almost double during the holidays

2/3 of in-store mobile searches are conducted to

help make purchasing decisions

2/3 of in-store shoppers prefer mobile sites to apps

28% of mobile searches result in

conversions

73% of mobile searches trigger follow-up actions

Global smartphone use will reach 2 billion by 2015

40% of users will click another mobile result if a site is not mobile

friendly

Smartphone search use most often occurs:

during travel (72%), in restaurants (64%) &

in stores (63%)

Google had 114.7B searches per month

(in Dec. 2012)

89% of B2C customers use search engines for purchase

decisions & 71% of B2C purchase decisions are started

with a search engine query

Page 8: The State of Search

Hummingbird v. Secure Search

Page 9: The State of Search

Google’s Hummingbird and the move toward becoming 100 percent keyword ‘(not

provided)’ (Google named: Secure Search) are often being grouped together in conversations,

or even confused for one another; however, the two topics are different.

Hummingbird v. Keyword ‘(not provided)’

“There is a relationship between them over the long term, but there’s not an explicit relationship, and there’s not a specific connection on the technology side.” -Ray Grieselhuber

Page 10: The State of Search

Hummingbird is an algorithm change, one of Google’s largest updates in the last 10 years. It moves search queries and behavior away from focusing purely on keywords and short searches like “pizza locations nearby” to more conversational search. For example, the types of questions asked on Quora are longer, more natural language queries. Hummingbird was designed to help Google keep up with ongoing changes in search behavior. People are searching for more nuanced topics and seek very specific results. Short keyword phrases are not equipped to provide the best results. Mobile is also having a large impact on how people search.

What’s the difference between Hummingbird & Secure Search?

Page 11: The State of Search

‘(not provided)’In contrast, the move toward 100% not provided data, labeled by Google as secure search, was a technology decision made to encrypt keywords that people are searching on to find new sites. It is not an algorithm update like Hummingbird.In the past, keyword level analytics data has been the focus of identifying performance changes and traffic drivers, and therefore has been critical in accomplishing goals. In the absence of this data, based on the new Google changes, new metrics will need to be prioritized for these purposes.

What’s the difference between Hummingbird & Secure Search?

Page 12: The State of Search

‘(not provided)’In the long term, Hummingbird and secure search are indirectly related because now you aren’t able to get keyword-specific data from your analytics. You are forced to rely on two things:

1. A content-centric analytics approach to measure your performance2. Increased reliance on technology that enables you to model data to

understand what people are looking for and tie learnings back to your content.

Secure search pushes us in that direction and the Hummingbird algorithm dovetails with that because there is an increased emphasis on topics vs. keywords.

Aren’t they a little bit related though?

+

Page 13: The State of Search

Key takeaways for marketers

Page 14: The State of Search

Key Takeaways for Marketers: Hummingbird

Get to know Google. Marrying social marketing and search into a larger content marketing strategy makes Google more important to marketers than ever before.

Get comfortable with change. Marketers should understand that the search world is very dynamic and highly active.

“We’re going to see tons of changes over the next few years.” - Ray Grieselhuber

Semantic search is in its very early stages. A lot of work remains for the search industry to make semantic search a reality, so there’s no need to switch your entire marketing strategy immediately. Algorithms have to be trained to be effective and that requires lots of data. As people start to update their sites with more structured data and behaviors continue to change, Google will continue to make updates. Pay attention and start making smart content moves and setting up metrics now.

Skate toward where the puck is moving. Place a broader focus on meaning and intent in all of your content creation. Get to know your audience better and spend time learning about semantic search’s history and principles.

Page 15: The State of Search

Key Takeaways for Marketers: Secure Search

Collect & archive data. This is probably the last chance you have to collect and archive as much data as you can. Make sure that all of your data is safely preserved in accessible places. It may not be useful 4-5 years from now, but can be useful for the next 6-12 months.

Train teams & executives on the importance of search performance. Being found by your audience is more important than ever and measurement will change in a content and semantic search world. Make sure you are ready to explain these changes and to accurately report on your performance versus competitors.

Re-evaluate your analytics technology. Pure analytics solutions will not longer be sufficient, because they have removed an important data set. Look for solutions that integrate across content and provide recommendations.

“Keywords are very easy for people to understand, and now we’re moving in to this world where it’s not just about keywords, which are essentially just strings of text, but it’s about understanding their meaning.” - Ray Grieselhuber.

Page 16: The State of Search

Further impact of search engine changes

Page 17: The State of Search

Search engine users are adapting to using Google Now, although many may not know it by that name. Upon searching a growing

number of specific terms, Google shows more dynamic content.

Further impact of search engine changesFurther impact of search engine changes

Page 18: The State of Search

Brands and agencies seeking to get found or help clients be found online are suddenly dealing with many more variables than ever before. The challenge is to understand how to perform well in search and how to understand the different behaviors people are exhibiting in their search.

Further impact of search engine changesFurther impact of search engine changes

“If you’re a brand or an agency trying to get found you’re creating content, and our goal is take all of the different data that’s out there and basically try to turn it into usable intelligence for you so that you understand what you should be creating, how you should be creating it and how that content should be distributed.” -Ray Grieselhuber.

Page 19: The State of Search

Creating content is going to be more challenging. For example, responsive websites are supposed to help content creators adapt to many different devices and provide high-quality experiences, but what happens when people are using voice search? What happens if people are only consuming the content surfaced by Google Now and don’t leave the search page?

Further impact of search engine changesFurther impact of search engine changes

If you look at the types of queries that Google Now and universal search are starting to dominate, you can get information based on a combination of smarter keyword parsing and semantic details than you could get a couple of years ago.

Page 20: The State of Search

Setting up for success

Page 21: The State of Search

Setting up for search success

Understand how much universal search and Google Now can impact your business. There will be certain queries that will not get traffic, but that doesn’t mean you should give up on search as a marketing channel. Topics that are more nuanced are going to provide more relevant queries; however, keep in mind that with Google Hummingbird, they will be trying to surface more nuanced content.

Create content that is located offsite. Whether that is user-generated content or content hosted on channels like YouTube, it’s important to be more places. Branding and search marketing are merging very quickly, so being everywhere and being findable is really your No. 1 responsibility.

Really understand semantic search. Understand what Google is really trying to do with structured data and how it’s important on your website. Start structuring your data as much as you are able to in relation to both knowledge graph and universal search. Schema.org is a good place to get started and Google Webmaster Tools has a lot of information about structuring data

Page 23: The State of Search

Sources

1. http://www.bloomberg.com/news/2012-10-17/smartphones-in-use-surpass-1-billion-will-double-by-2015.html

2. https://snaphop.com/2012-mobile-marketing-statistics3. http://www.google.com/think/research-studies/mobile-in-store.html4. http://www.marketingpilgrim.com/2013/05/infographic-in-a-mobile-world-customer-reviews-

matter-more-than-ever-before.html5. http://www.compuware.com/en_us/application-performance-management.html6. http://searchengineland.com/google-search-press-1299257. http://www.statisticbrain.com/google-searches/8. http://searchenginewatch.com/article/2215868/53-of-Organic-Search-Clicks-Go-to-First-Link-

Study