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SUBCULTURE?A DEFINITION
WHAT IS A
A group that shares certain beliefs, values, and customs, stemmingfrom ethnicity, religion, geographic location, age, or gender, while
also being a part of a larger society.
SUBCULTURES:SOME FACTS ABOUT
Most Americans belong to more than one cultural group.Each different subculture provides its set of specific beliefs, values,attitudes, and customs.Subcultural analysis enables marketers to identify the sizeable andsubcultural segments.Subcultures are dynamic.
Culture vs. SubcultureAn example from UNCG.
Traits of
UNCG
students.
Traits of
UNCG
student
athletes.
Traits of
UNCG
students
involved in
Greek life.
WHYBOTHER?
BUT
Subcultures can act as a basis for market segmentation.Subcultures can dictate different patterns of usage, different brandpreferences, and different needs or desires.Media usage patterns may be different leading to a need to choosedifferent communication channels for different subcultures.The tendency of many subcultures to gravitate towards those also intheir subculture can aid marketers in geographically targetingspecific groups.
NORMSUNCG GREEK
Fraternal behaviors.
Specific ways of dressing.
Promoting achievement and personal excellence.
Hazing.
Alcohol abuse.
Sexual assault.
VALUESUNCG GREEK
Brother/sisterhod.
Academic achievement.
Service and volunteerism.
High priority on social connections and networking.
Legacy.
Leadership.
Unity.
BEHAVIORSUNCG GREEK
Attending meetings.
Putting members ahead of others.
Participating in Greek life events.
Drinking.
Hazing.
CREDIT CARDSTHE QUESTIONAIRE
The survey was administered by
group members to 7 individuals
involved in Greek life at UNCG.
MARKETINGIMPLICATIONS?
AND THE
A large percentage of Greek individuals do have one credit card.As there are no American Express holders in the group, it could be assumed that the highinterest rates are a deterrent to college students. More information would be needed toverify this.Marketers should focus on credit card use for purchases that can typically be paid off eachmonth as this is how the majority of individuals attempt to utilize credit cards.Most individuals surveyed used credit cards for purchasing essentials, so programs offeringcash back on these purchases could be particularly attractive to this subgroup.Visa is the most common card held by this subgroup--this could indicate that other cardcompanies have an opportunity for growth in this market, or that Visa has too high amarket share for other companies to bother focusing on this subgroup.
This chart examinessubcultures based onage. You can see thatin both time periods,
those aged 25-35 werethe heaviest users of
social networking sites. What does this meanto you as a marketer?
THE TAKE AWAY?
Different consumer subgroups must be targeted in different ways and via different media.TV Viewing: African Americans spend more time viewing TV than other ethnic subculturesin the US.News Information: Those 67+ consumer more news via TV than other groups, while thosein Generation Y (ages 18-35) tend to get their news from computers online. Matureconsumers, 67+, are also the heaviest users of print news.Smartphone Usage: Those with higher household income are more likely to usesmartphones regardless of their age. The highest usage of smartphones is in those aged25-34. 40% of those 65+ do use smartphones.Clearly some media are better suited to some groups, and savvy marketers take note ofthis.