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“How We Built One of the Most Trusted Online Brands for Parents using Content and Social Media” Jill Holtz, Mykidstime.com

How to Build a Trusted Brand Online Using Content and Social

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Page 1: How to Build a Trusted Brand Online Using Content and Social

“How We Built One of the Most Trusted Online Brands for Parents using Content and

Social Media”

Jill Holtz, Mykidstime.com

Page 2: How to Build a Trusted Brand Online Using Content and Social

Mykidstime storyThe importance of a quality content

strategyThe importance of visual contentThe importance of planningThe importance of brand voiceTips for social media success

Page 3: How to Build a Trusted Brand Online Using Content and Social

Our Story2007: Galway directory website for parents. Added e-zine, blog and competitions.

2008: Added an online booking/payment service (www.clearbookings.com).

2011: Went nationwide in Ireland www.mykidstime.ie.

2011: Started social media.

2012: Implemented social media strategy.

2013: New website and new brand. New content strategy.

2014: New visual strategy.

2015: Passed 500k mark on social media.

2016: Fully mobile

Page 4: How to Build a Trusted Brand Online Using Content and Social

One of the most trusted online brandsMeasured by Userneeds.com 2012-2015

Page 5: How to Build a Trusted Brand Online Using Content and Social

Userneeds Webstatus Survey• Measures how user-friendly your

website is• Provides you with a unique

insight into how you compare to other websites in your industry

• Qualitative and quantitative survey

• Navigation, Usability, Trust, etc.• Benchmarks you

Page 6: How to Build a Trusted Brand Online Using Content and Social

Content Strategy• Blog is the core, it’s the

content house• High Quality• We give our users the content

they want to read • Writing ahead of seasons• Curating

Page 7: How to Build a Trusted Brand Online Using Content and Social

Content Strategy• Targeted content for our users• Mix of content• Mix of formats • Infographics• Listicles

Page 8: How to Build a Trusted Brand Online Using Content and Social

Visual Content Strategy• For every piece

of content have a strong visual

• Attractive, enticing

• Tell them what it’s about

• Importance of titles

Page 9: How to Build a Trusted Brand Online Using Content and Social

Content Plan for Social• Without a plan how can you

achieve your goals• Social Media is too time-sucky

not to have a plan• When, who, what• Allows ad-hoc

Page 10: How to Build a Trusted Brand Online Using Content and Social

Brand Voice• As critical as a logo or

the values it represents• Your audience should

be able to know you by your voice

• Delivering personality to the end audience and enabling them to make a connection to you

• You may need different voices for different segments

Page 11: How to Build a Trusted Brand Online Using Content and Social

What are parents reading on Mykidstime?

Top content sections viewed on Mykidstime 2015

1. Things to Do2. Competitions3. Food and Recipes4. Parenting Tips5. Back to School6. Travel7. Entertainment8. Offers

Page 12: How to Build a Trusted Brand Online Using Content and Social

Best performing content

• Solves a problem• Helps parents

improve (FOMO)• Adds value or

saves time• Amuses• Engages emotions

Page 13: How to Build a Trusted Brand Online Using Content and Social

Mykidstime Social MediaKey marketing channels:• Way to reach parents• Way to reach customers• Way to share content

Page 14: How to Build a Trusted Brand Online Using Content and Social

The Role of Social Media• Engaging with

your community / customers

• Meeting your business objectives

• People share content on social

• Market research

Page 15: How to Build a Trusted Brand Online Using Content and Social

Content to Social

Page 16: How to Build a Trusted Brand Online Using Content and Social

Engagement

People love amazing photos. Parents love cute animals and cute kids and double bonus if you can find pictures of cute kids with cute animals

Page 17: How to Build a Trusted Brand Online Using Content and Social

5 Key Factors in Social Media Success1. Clear business objectives2. Consistent Content Strategy for

Social3. Engagement pieces4. Unique brand voice5. Constantly measuring

Page 18: How to Build a Trusted Brand Online Using Content and Social

In Conclusion

• Be Authentic• Be Honest• Be Different• Be Clear• Be Consistent

Page 19: How to Build a Trusted Brand Online Using Content and Social

+353 87 [email protected]

mykidstimeJill_holtzJillholtz