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By Julien Barbier, Sr Dir of Growth, Marketing & Community at Docker – 11/20/2014 – 1h presentation

Growth hacking | Workshop at Epitech

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Page 1: Growth hacking | Workshop at Epitech

By Julien Barbier, Sr Dir of Growth, Marketing & Community at Docker – 11/20/2014 – 1h presentation

Page 2: Growth hacking | Workshop at Epitech

About me

• Julien Barbier

• 2004-2008: Software engineer (Epitech 2006) & Product Manager (Paris, France)• 2008-2012: Entrepreneur (Paris, France & Miami, FL)• Oct 2012-now: co-Founder of #while42

(International French Tech Engineers Network, 1500+ members in 30+ chapters around the World)• Oct 2012-now: Sr Director of Growth, Marketing &

Community at Docker (ex-dotCloud, San Francisco, CA)

• Contact me: julien@docker | @julienbarbier42

Page 3: Growth hacking | Workshop at Epitech

What is Growth Hacking?

Growth hacking is a marketing technique developed by technology startups which uses creativity, analytical thinking, and social metrics to sell products and gain exposure

Page 4: Growth hacking | Workshop at Epitech

The 5 important steps of your funnel

• Acquisition• Getting visitors to your website• Getting the product in front of the users

• Activation• Signing up• Make users actually use your product for

the first time

• Retention• Make users use your product more• More often

• Revenue• Monetize users or visitors

• Referral• Getting people (in any of the above

steps) to refer others

Page 5: Growth hacking | Workshop at Epitech

FIRST: Track and monitor EVERYTHING

• Track and measure EVERYTHING• If it is useless now, it WILL be useful later

• Integrate tracking and metrics EVERYWHERE• Should be part of your product release

cycles• Should be part of every offline & online

marketing campaign

• Measure the impact of every change, update, new feature, campaign, tweet, meetup, event, press release…• Be DATA DRIVEN!

Page 6: Growth hacking | Workshop at Epitech

The most well know Growth Hack of all time

Page 7: Growth hacking | Workshop at Epitech

Hotmail – PS: I love you

• Launch in July 1996• Marketing = buy billboards and radio ads• PS: I love you. Get your free e-mail at Hotmail• 18 months later, Hotmail had 12M+ users and got

acquired by MSFT

Page 8: Growth hacking | Workshop at Epitech

Ok but, we are not Hotmail

• You could be!

• Let’s growth hack NOW! :)

Page 9: Growth hacking | Workshop at Epitech

PilesMoinsCher.com

• You buy a battery = 0.05 EUR• You sell a battery = 0.90 EUR• People usually buy only one battery• Average sell = 0.90 EUR• Average profit per sell = 0.85 EUR• Huge stocks for small sell volumes

• What would you do to increase the average sell and solve this?

Page 10: Growth hacking | Workshop at Epitech

PilesMoinsCher.com

• Average sell = 7.2 EUR• Average profit = 6 EUR• More volume so we could negotiate a better price with the suppliers

Page 11: Growth hacking | Workshop at Epitech

PilesMoinsCher.com

• Adwords for “battery” is very expensive• Conversion rate for “battery” is very low

• How do you solve this?

Page 12: Growth hacking | Workshop at Epitech

PilesMoinsCher.com

• Target all references one by one• Target every battery with ALL its references

• Exemple: AA is also LR6• Some batteries have hundreds of references

• The less used, the better conversion rate and the smaller the price on Adwords

• Go directly to the right product page

• Profits +80%

Page 13: Growth hacking | Workshop at Epitech

1001espions.com

• Lots of visits, and re-visits but low conversion rate

Page 14: Growth hacking | Workshop at Epitech

1001espions.com

• We added a live countdown timer on the shop

• Conversion rate +9%

Page 15: Growth hacking | Workshop at Epitech

1001sacoches.com

• Visitors would register, add items to their cart, and then leave

• How growth hack this?

Page 16: Growth hacking | Workshop at Epitech

1001sacoches.com

• We had their email address• We knew what they wanted

• So…

• 1. we sent them a reminder => +5% conversion rate• 2. if they still don’t buy, we sent them a promo-code for

the item they like => + another 10% conversion rate

Page 17: Growth hacking | Workshop at Epitech

Docker

• We target Hacker News• You want to be on the front page as many times as

possible• You want to be part of the conversation as soon as

possible• But there is not tracking tool so you don’t know• When to upvote• Where to go

• How do we solve this?

Page 18: Growth hacking | Workshop at Epitech

Build your own tools

• You are engineers! You can build tools. No other marketers can.• We built HNWatcher.com• We are pinged all the time someone talks about Docker

(or a competitor…)• We have lots of sorties on the front page• We can join the conversation right away, help people, and

have the right messaging out there

• +200% UV

Page 19: Growth hacking | Workshop at Epitech

HNWatcher.com

• Track keywords and more on Hacker News• Users register, setup their

keywords• They receive links to great

articles and comments• And never come back to the

website

• How do you get more visits?

Page 20: Growth hacking | Workshop at Epitech

HNWatcher.com

• Iframe the links and add social buttons to share them• Traffic +300%• Signups +30%

Page 21: Growth hacking | Workshop at Epitech

Docker

• Docker Global Hack Day #2• 1500+ hackers in 30+ cities• The community votes for the

winners

• How to growth hack this?

Page 22: Growth hacking | Workshop at Epitech

Docker

• Teams need to produce a video and a description• => User content creation, good SEO

• Community votes for the best hack via Social Media• => Thousands of tweets, Likes and

g+1• => Effective reach over 3M only on

Twitter

Page 23: Growth hacking | Workshop at Epitech

Last advice

Do not prioritize Growth Hacking over UX

Page 24: Growth hacking | Workshop at Epitech

Imagination & time are the only two limits to growth hacking

“'Imagination is more important than knowledge”

Page 25: Growth hacking | Workshop at Epitech

Thank you!

• Any questions?

• Ping me to chat more about Growth Hacking:• [email protected]• @julienbarbier42

Page 26: Growth hacking | Workshop at Epitech

Don’t miss: Marketing & Community at Docker

• Friday 12-Dec-2014, 11am to 12:30pm• At Epitech• Register here:• http://www.meetup.com/Docker-Paris/events/218767372/

• See you in December!