Upload
elgun-seyidov
View
263
Download
0
Tags:
Embed Size (px)
Citation preview
E-marketingBusiness administration
Elgun Seyidov
What is E-Marketing?
E-Marketing is a subset of E- Business that utilizes electronic medium to perform marketing activities and achieve desired marketing objectives for an organization
Advantages
Reduction in costs through automation and use of electronic media.
Faster response to both marketers and the end user.
Increased ability to measure and collect data. Opens the possibility to a market of one through
personalization. Increased interactivity
Disadvantages
Dependability on technology. Security, privacy issues. Maintenance costs due to a constantly evolving
environment. Higher transparency of pricing and increased
price competition. Worldwide competition through globalization
E-Marketing strategy
A strategy is a long-term plan of action aimed at achieving a particular outcome. The connected Internet has had a far greater impact on marketing and business than the ubiquitous email newsletter and the need for search engine optimization. The Internet does not necessarily mean throwing out the rule book of marketing and business foundations and principles. Instead, the Internet provides a new environment in which to build on these principles.
Products and services: are what a company sells.
Price: with customers able to easily access pricing information from a number of suppliers with relative ease
Placement: The Internet gives companies access to a global marketplace
Promotion: The Internet as an information and entertainment medium naturally lends itself to be used to promote products
E-marketing 4P
E-Marketing strategy: step 1
Know yourself and know your market: What is the nature of the organization now? Who are the customers and what are their needs? How can the organization fulfil the needs of the customer? What is the social context that the organization operates in?
E-Marketing strategy: step 2
Strategic Analysis: With a solid understanding of where the organization is right now, further analysis systematically evaluates the organizations environmental and social context, objectives and strategies so as to identify weaknesses and opportunities Competitors
E-Marketing strategy: step 3
Set Marketing Objectives: Marketing objectives are the desired outcomes of the marketing plan. This is a strategy, so the focus is on long-term success. Establish milestones that will indicate that the strategy is on the path to success.
E-Marketing strategy: step 4
Generate Strategies and Tactics for Achieving Objectives:
A tactic could be display advertising on content websites that reflect your target market. If customer retention is the objective, an email newsletter strategy can help to build relationships with an existing interested database of prospects.
E-marketing strategy: step 5
Evaluate Strategies: After having generated strategies, they need to be evaluated against the needs and resources of your organization. SWOT analysis will reveal the feasibility and the attractiveness of the strategies generated.
E-marketing strategy: step 6
Implementation: You know what you want, and you’ve made a plan for how to get it. Now do it.
E-Marketing strategy: step 7
Track, Analyze, Optimize: E Marketing’s chief advantage over offline marketing? It uses hyperlinks to spread messages. This means that e Marketing can be tracked, the data can be analyzed and this can then feed back into the planning to optimize the marketing strategy.
E-Marketin
g
analysis
objectives
definition
implementation
The four stage model
Strategic analysis
Continuous scanning of the micro and macro-environment of an organization
Strategic analysis or situation analysis Portfolio analysis and stage models SWOT analysis Demand analysis Competitor analysis
Macro-environment1. What are the legal limitations to online
promotion?2. What is the current availability and usage
of technology?3. How is this likely to vary in the future?
Strategic analysis
Strategic objectives
• Sell – Grow sales • Serve – Add value • Speak – Get closer to customers • Save – Save costs - of service • Sizzle – Extend the brand online
Target market strategies Positioning and differentiation strategies Resourcing - Internet marketing priorities CRM focus and financial control Market and product development strategies Business and revenue models Organizational restructuring Channel structure modifications
Strategy definition
It is devising and executing the tactics needed to achieve strategic objectives. This includes re-launching a web site, campaigns associated with promoting the site and monitoring the effectiveness of the site.
Strategy implementation
Happy new year for everyone
The End