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MARKETING CHANNELS
CHANNEL STRUCTURES
LEVELS OF DISTRBUTION INTENSITY
MANAGING CHANNEL RELATIONSHIPS
CHAIN OF SUPPLY
TRENDS IN SUPPLY CHAIN MANAGEMENT
Distribution decisions
Place, time, form and possession utilities.
Consist of two elements physical distribution and channel management.
Includes transportation, warehousing/storage, inventory management and related activities.
For e. g: Blue Dart
A MARKETING CHANNEL is a business structure of interdependent organizations which reach from point of product origin to the consumer with the purpose of physically moving products to their final consumption destination.
PLACE is the part of marketing mix that deals with making goods and services available in the right quantities and the locations when customer wants them.
MARKETING CHANNELS
CHANNEL MEMBERS negotiate with one another, buy and sell products and facilitate the change of ownership between buyer and seller in the course of moving the products from the manufacturer into the hands of final consumer.
Important aspect of marketing channel
CHANNEL MEMBERS facilitate the distribution process
1) PROVIDING SPECIALIZATION AND DIVISION OF LABOR
For e.g : soft drinks
2) OVERCOMING DISCREPANCIESFor e.g: Pilsbury
a) A discrepancy of quantity b) A discrepancy of assortment c) A temporal discrepanciesd) A spatial discrepancy
3) CONTACT EFFICIENCYFor e.g: supermarkets & shopping malls
FACILITATING FUNCTION
TRANSACTIONAL
FUNCTIONS
LOGISTICAL FUNCTIONS
Contacting / Promotion
Negotiating
Physically distribution
Risk taking
Storing Sorting
FinancingResearching
1) MULTIPLE OR DUAL DISTRIBUTION
e.g. advertisements through different channels
2) NONTRADITIONAL CHANNEL ARRANGEMENTS
3) STRATEGIC CHANNEL ALLIANCES
e.g. FIAT through TATA motors in India
FACTORS AFFECTING CHANNEL CHOICE
LEVELS OF DISTRIBUTION ON INTENSITY
MARKET FACTORS
PRODUCT FACTORS
EXCLUSIVE DISTRIBUTION
INTENSIVE DISTRIBUTION
PRODUCER FACTORS
SELECTIVE DISTRIBUTION
INTENSIVE DISTRIBUTION : gum, chocolates, biscuits
SELECTIVE DISTRIBUTON :Mont Blanc
EXCLUSIVE DISTRIBUTION : Georgio Armani, Rolex watches, Valentino, Versace
SOCIAL DIMENSIONS
OF CHANNELS
CHANNEL POWER
CHANNEL PARTNERING
CHANNEL CONFLICT
CHANNEL LEADERSHIP
CHANNEL CONTROL
CHANNEL POWER
CHANNEL CONTROL
e.g. Ramalinga Raju had a power and he misused his power to control other channel members like auditors of Satyam
The complete set of firms and facilities and logistics activities that are involved in procuring materials, transforming them into intermediate or finished products, and distributing them to customers.
UPSTREAM MANAGEMENT
DOWNSTREAM MANAGEMENT
Cont..d
Goal
Philosophy
Changing strategy from “PUSH TO PULL”
For e.g: Dell Computers
Roles of SCM:- 1) COMMUNICATOR
2) PHYSICAL FLOW PROCESS
Functions and Responsibilities
Strategy decisions, co-ordinating, procurement, scheduling, transporting, storing.
Improving relationship
Benefits of SCM