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Competitor Campaigns: Good Cop, Bad Cop (How to Win in AdWords)

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MEET YOUR PRESENTERS

Alasdair Johnstone

Customer Success Team

Rebeka Alvarez-Heck

Customer Success Team

MEET YOUR PRESENTERS

Alasdair Johnstone

Customer Success Team

Rebeka Alvarez-Heck

Customer Success Team

PROFILE: REBEKA

PROFILE: REBEKA

PROFILE: ALASDAIR

PROFILE: ALASDAIR

Background Check

WHAT IS A CAMPAIGN?

WHAT IS A CAMPAIGN?

oA set of ad groups & keywordsoEach with their own budget, theme, and targeting

WHAT IS A COMPETITOR CAMPAIGN?

oMarketo & Hatchbuck are showing ads above Hubspot’s organic listing

oA campaign in which the targeted keywords are your direct competitor’s brand name

WHAT IS A BRANDED CAMPAIGN?

oA PPC campaign in which the keywords targeted are that of your name

oWe show an ad anytime our brand name is searched

COPS AND ROBBERS

Competitor Campaigns

Branded Campaigns

GOOD COP BAD COP

Do I Need To Do This?

3 Reasons to Try a Competitor Campaign

1. YOU LACK BRAND AWARENESS

1. YOU LACK BRAND AWARENESS

●Reach your target market

●Make it count!

2. YOU ALREADY HAVE COMPETITORS

2. YOU ALREADY HAVE COMPETITORS

●Users shop around! ●It’s a dog eat dog world!

Minewhat.com

3. YOU WANT CHEAPER QUALIFIED TRAFFIC!

3. YOU WANT CHEAPER QUALIFIED TRAFFIC!

●These clicks are cheap

●These clicks are qualified

●That’s it

Conversions

AND THEY WORK! TRUE CRIME

WHICH AD DID REBEKA CLICK ON?

How Many WordStream Clients Have Tried A Competitor Campaign?

16%

Structure Patrol: Tips For A Great Campaign

STRUCTURE PATROL: CAMPAIGNS

Budget Location Time

oCertain settings are campaign-only

STRUCTURE PATROL: CAMPAIGNS

oCertain settings are campaign-only

oYour competitor data is separate

GOOD COP

oSpeak with competitors & share the impressions

CAMPAIGNS: GOOD COP

CAMPAIGNS: GOOD COP

Your ads

Your competitor’s ads

CAMPAIGNS: GOOD COP

Gerrymandering in North Carolina, 2012

BAD COP

CAMPAIGNS: BAD COP

oThere’s a time a place

o Raise bids at competitive times

oSteal the fruit of their labor

CAMPAIGNS: BAD COP

oChoose your battles

oRaise bids where you have an advantage

oExclude certain locations

AND THEY WORK! TRUE CRIME

CANARY IN THE COAL MINE

oMiners used Canaries as an alarm for gas leaks

oCanary stops singing = Get out of the mine

oWe can use Average Position as an alarm for competitors

STRUCTURE PATROL: AD GROUPS

oSeparate your ad groups by competitor

STRUCTURE PATROL: AD GROUPS

oSeparate your ad groups by competitor for better ad copy

STRUCTURE PATROL: KEYWORDS

oCompany nameBlue Apron

oProduct namesBlue Apron Food Box Delivery

Blue Apron Subscription

oLong-tail keywordsBlue Apron Organic Food

Blue Apron Gluten Free

STRUCTURE PATROL: NEGATIVE KEYWORDS

oCommit!

oAdd negatives for your competitor names to every other campaign

STRUCTURE PATROL: NEGATIVE KEYWORDS

oUse the QueryStream

oWatch out for unexpected queries

oBlock them with negatives

GOOD COP

oDon’t nab their existing customers: use negatives

KEYWORDS: GOOD COP

oHigh CTR & Conversion Rates

“log in” “support”

“phone number” “.com”

BAD COP

oTarget those higher in the search funnel

“Reviews” “Vs”

“Alternatives” “Cheaper”

KEYWORDS: BAD COP

●Target unhappy customers

“Complaints” “Problems”

“Fix” “Cancel”

oBe Yourself! Literally.

oThis is an Elevator Pitch

oBe Yourself! Literally.

STRUCTURE PATROL: ADS

STRUCTURE PATROL: ADS

oUse extensions to take

oScope out the competition

AD PREVIEW AND DIAGNOSIS

GOOD COP

ADS: GOOD COP

oHighlight your own strengths

oCarve out a niche

STRUCTURE PATROL: ADS

BAD COP

oTake a jab at the competition

ADS: BAD COP

●Call them out in your display URL

●Steal Learn from the competition

▪Alasdair’s client and the FUZZ

TRUE CRIME: DON’T GET CAUGHT

oGive your elevator pitch fast

STRUCTURE PATROL: LANDING PAGES

oRemember your ad text

STRUCTURE PATROL: LANDING PAGES

oInclude pricing on the page

STRUCTURE PATROL: LANDING PAGES

REVIEW: COMPETITOR CAMPAIGNS

o Structure!

o Don’t forget negative keywords

o Tailor your ad text

o Think about your landing pages

BONUS: BRANDED CAMPAIGNS

BONUS: BRANDED CAMPAIGNS

oAbove organic results

oAbove ads

oAbove news articles

BONUS: BRANDED CAMPAIGNS

BONUS: BRANDED CAMPAIGNS

BONUS: BRANDED CAMPAIGNS

DON’T FORGET THE CANARY!

●Use Average Position as an alarm for competitors

BONUS: BRANDED CAMPAIGNS

INVESTIGATION TAKEAWAYS

INVESTIGATION TAKEAWAYS

1

INVESTIGATION TAKEAWAYS

oSeparate your campaigns!

INVESTIGATION TAKEAWAYS

2

INVESTIGATION TAKEAWAYS

oKeep all the settings in mind!

INVESTIGATION TAKEAWAYS

3

INVESTIGATION TAKEAWAYS

oThink about the user!

SPECIAL OFFER: WOULD YOU LIKE TO CONNECT WITH A MEMBER OF THE WORDSTREAM TEAM?

o Yes, I’d like to connect with a Certified AdWords Consultant.

o No thanks, I don’t need any insight into my AdWords Account.