Upload
paul-mulder
View
169
Download
2
Embed Size (px)
Citation preview
© SPUTNIK-3 Customer Centric Systems Confidential
Organisation/ Organisation/ TeamTeam
Culture SurveyCulture Survey
© SPUTNIK-3 Customer Centric Systems Confidential2
Eight Summary Dimensions
1. Relating
2. Self-Awareness
3. Authenticity
4. Systems Awareness
5. Achieving
6. Controlling
7. Protecting
8. Complying
© SPUTNIK-3 Customer Centric Systems Confidential3
Organisational Culture Survey Graphic
© SPUTNIK-3 Customer Centric Systems Confidential4
PeopleCreative
TaskCreative
PeopleReactive
Task Reactive
Quadrants
© SPUTNIK-3 Customer Centric Systems Confidential5
Relating
oBuilds quality relationships
oFosters teamworkoCollaboratesoDevelops peopleoInvolves peopleoInvolves people in decision making and planning
oDemonstrates a high level of interpersonal skill
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l l in
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m sA w
a r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential6
Self-Awareness
oLeadership’s orientation to ongoing professional and personal development
oDegree inner self-awareness is expressed through high integrity leadership
oExtent the culture encourages the kind of personal/professional development that results in personal mastery
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l li n
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m sA w
a r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential7
Authenticity
oCapability to relate to others in an authentic, courageous, and high integrity manner
oAbility to take tough stands, bring up the “un-discussables”
oOpenly deal with relationship problems
oShare personal feelings/vulnerabilities about a situation
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l li n
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m sA w
a r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential8
Systems Awareness
oDegree to which the awareness is focused on whole system improvement and on community welfare
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l li n
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m sA w
a r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential9
Achieving
oMeasures creative use of power and effective decision-making.
oExtent to which the leaders offer visionary, authentic, and high achievement leadership
oExtent to which the leaders encourage a focus on achieving end results that are purposeful and strategic
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l l in
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m s A wa r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential10
Controlling
oExtent to which the leaders exert too much control
oPush themselves and others excessively hard
oPursue results at the expense of people
oUse overly aggressive tactics to get others to do what they want
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l l in
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m sA w
a r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential11
Protecting
oExtent to which the leaders act to protect themselves
oEstablish a sense of worth/security by emotionally withdrawing and remaining distant
oCan appear as aloof, cynical, superior, and/or rational
oCan be intellectually bright but overly critical or cold
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l l in
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m sA w
a r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential12
Complying
oExtent to which the leaders act in ways that are overly conservative, cautious, or polite
oExtent to which the leaders get a sense of self-worth and security by complying with the expectations of others rather than act on what they intend or want
S
e l f - Aw
a r e n e s s
A u t h e n t i c i t y
Co
nt r o
l l in
g
Re
l at i
ng
P r o t e c t i n g
Co
mp
l yi n
g
Ac
hi e
vi n
g
S y s t e m sA w
a r e n e s s
9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
9 0
8 0
7 0
6 0
5 0
4 0
3 0
2 0
1 0
1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0
TA
SK
RE
LA
TIO
NS
HIP
REACTIVE
CREATIVE
I d e n t i t y
© SPUTNIK-3 Customer Centric Systems Confidential
oThe Actual % score is calculated by comparing your Actual Avg. score to our data base of Actual (current reality) scores.
oThe Ideal % score is calculated by comparing your Ideal Avg. score to our data base of Actual (current reality) scores.
oThe Ideal to Ideal % score (not shown on this page, but shown throughout the report) is calculated by comparing your Ideal Avg. score to our data base of Ideal scores.
Scoring
© SPUTNIK-3 Customer Centric Systems Confidential
Cultural Profile
© SPUTNIK-3 Customer Centric Systems Confidential
Cultural Profile
© SPUTNIK-3 Customer Centric Systems Confidential
CultureSurveyBefore
© SPUTNIK-3 Customer Centric Systems Confidential
CultureSurveyAfter
© SPUTNIK-3 Customer Centric Systems Confidential
THANK THANK YOU!YOU!
WEB: www.sputnik-3.co.zaWEB: www.sputnik-3.co.zaEMAIL: [email protected]: [email protected]
TEL: +27 12 661 2142TEL: +27 12 661 2142