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Digital transforma.on is ge0ng real. We are now hi0ng the essence of what organiza.ons are and can become. Movements & People Poli.cs & Decision-making Leadership, Prac.ces & Cultures The Organiza.on in the Digital Age Jane McConnell @netjmc

Organization in the Digital Age i2summit17

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Page 1: Organization in the Digital Age i2summit17

Digitaltransforma.onisge0ngreal.Wearenowhi0ngtheessenceofwhatorganiza.onsareandcanbecome.

Movements&People

Poli.cs&Decision-making

Leadership,Prac.ces&Cultures

TheOrganiza.onintheDigitalAge

JaneMcConnell@netjmc

Page 2: Organization in the Digital Age i2summit17

Jane McConnell

2

Harvard Business Review

• Air France • Air Liquide • Allianz Worldwide

Partners • BNP Paribas • Cartier • Euler Hermes • Group SEB

• LafargeHolcim • Nissan • Nokia • SNCF • Société Générale • Sodexo • Valeo • Vinci

Strategy Advisor

18 years of extensive hands-on consulting

experience with intranet and digital workplace

strategy in over 60 large, global organizations.

Ten years of research: annual surveys and reports since 2006

Tracking the trends in bringing

our own devices to work

The company cultures that help or

hinder digital transformation

Paris-based

workgroup.

AuthorMITSloan Management Review

Neutralize Internal Politics in

Digital Initiatives

Researcher

Approximately 300

organizations worldwide

each year

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•Social

Movements&People

•Cloud•BYOD•Workingoutloud

PhotobyArtemVerboonUnsplash.

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•Social

•BYOD

•Workingoutloud

30%“insomeparts”

57%singleESNworldwide

+26%mul.ple=83%

55%allowedinsomepartsororganiza.on-wide

Frommovementstofaitaccompli

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Movements&People

Peopledowhattheyneedtodo.Thentheorganiza.oncatchesup!

Page 6: Organization in the Digital Age i2summit17

6PhotobyWilliamBoutonUnsplash.

Movements&People

Poli.cs&Decision-making

Leadership,Prac.ces&Cultures

Page 7: Organization in the Digital Age i2summit17

2016

2015

2014

0 25 50 75 100 %

16%

5%

3%

Focusonthematuringorganiza.ons

Internalpoli.cs-“Aseriousobstaclehinderingourprogress”22%in2016

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8

Data2016.TheOrganiza(onintheDigitalAge.Numbersrepresentac.ons,notinten.ons:“planned”and“notplanned”arenotincluded.

Fromstrategy&visiontorealityontheground

Star.ngatthetop

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9

Data2016.TheOrganiza(onintheDigitalAge.Numbersrepresentac.ons,notinten.ons:“planned”and“notplanned”arenotincluded.

Fromstrategy&visiontorealityontheground

Internalpoli.cs

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10

Data2016.TheOrganiza(onintheDigitalAge.Numbersrepresentac.ons,notinten.ons:“planned”and“notplanned”arenotincluded.

Fromstrategy&visiontorealityontheground

Opera.onallast

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11

Data2016.TheOrganiza(onintheDigitalAge.Numbersrepresentac.ons,notinten.ons:“planned”and“notplanned”arenotincluded.

Fromstrategy&visiontorealityontheground

Topdownauthority

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Fromstrategy&visiontorealityontheground

Involvepeopleproac.vely

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• Definefundamentalprinciplesforyourprogram,consulta.onwithothers.

• Involvepeopleatdifferentlevelswithdifferentrolesearlyindecision-making.

• Decentralizeresponsibilitytolowestlevelofaccountability.

NeutralizeInternalPoli.csinDigitalIni.a.veshfp://sloanreview.mit.edu/ar.cle/neutralize-internal-poli.cs-in-digital-ini.a.ves/

Fromstrategy&visiontorealityontheground

Freedomwithaframework

Page 14: Organization in the Digital Age i2summit17

Movements&People

Poli.cs&Decision-making

Leadership,Prac.ces&Cultures

Peopledowhattheyneedtodo.Thentheorganiza(oncatchesup!

Involveproac(vely.Freedomwithinaframework.Decentralize.

The#PeopleBarometerI’mworkingoutloudonthis.Theversionusedinthispresenta(onhasalreadyevolvedsignificantly.I’llpostmorelater!

Page 15: Organization in the Digital Age i2summit17

Digitaltransforma.onisge0ngreal.Wearenowhi0ngtheessenceofwhatorganiza.onsareandcanbecome.

Movements&People

Poli.cs&Decision-making

Leadership,Prac.ces&Cultures

Thankyou!

JaneMcConnell@netjmc