Upload
leonardo-moraes
View
186
Download
1
Tags:
Embed Size (px)
DESCRIPTION
Based on a review of literature from the fields of information science, organizational theory and information systems, a conceptual model and methodological procedures for the identification and interpretation of constituent elements of informational culture were developed. An empirical research was carried out on a large organization for testing the model and analyze their information culture. The survey results suggest that the concept and the proposed methodology can be used in future research on information culture.
Citation preview
INFORMATION CULTURE – A
PROPOSED CONCEPT AND A
MODEL WITH A
ORGANIZATIONAL FOCUSPhD thesis presented to the Postgraduate Program in Information Science from the Federal University of Minas Gerais as a prerequisite to obtaining a Ph.D. in Information Science.
Leonardo B. de
Moraes
Leonardo Barbosa de Moraes - 2013
Presentation
SUMMARY Introduction
Problem
Assumptions
Originality and contributions
Objectives of Research
Conceptual considerations
Construction of the model
Methodological procedures
Analysis of results
Final Thoughts
Leonardo Barbosa de Moraes – 2013
INTRODUCTION
Leonardo Barbosa de Moraes - 2013
Technological changes and their impacts require fromorganizational theorists and social scientists to realizesolutions to the new problems that arise.
Two issues are, according to the literature, central to thisnew context and, therefore, deserved - and deserve –attention of organizations and researchers: 1) The informational question and;
2) The cultural issue.
More clearly the role of information and knowledge andthe role of organizational culture on the survival andcompetitiveness of organizations.
BACKGROUND
Leonardo Barbosa de Moraes - 2013
In the confluence of these two questions lies thecentral theme of this research, the informationculture.
The importance of investigating the informationculture is recognized, since it interferes with and /or have relationships with other issues such asorganizational performance, organization’s lifecycle, organizational success, competitiveintelligence, information and knowledgemanagement and implementation of newtechnologies, among others.
Leonardo Barbosa de Moraes - 2013
BACKGROUND
Motivation: the need for a
single concept
the scientific literature indicates that, although there are
research about informational culture and that relate this
theme to several factors, such as the above; there is no
consensus on the concept of information culture.
Thus, the existence of several different definitions and,
according to many authors, some of them incomplete, is
an obstacle to the development of research aiming to
achieve this understanding.
Leonardo Barbosa de Moraes - 2013
PROBLEM
Leonardo Barbosa de Moraes - 2013
Problem
The problem here stems from the necessity of
finding an integrative concept that
incorporates many facets proposed by the
models found in the literature and can be
widely used in future research on information
culture.
Leonardo Barbosa de Moraes - 2013
ASSUMPTIONS
Leonardo Barbosa de Moraes - 2013
Assumptions
There are informational behaviors and values that describe the
informational culture of an organization;
An assumption, supported by empirical evidence, is that there is a
relationship between information culture and organizational
performance.
The study of the information culture is an important tool to
understand various aspects connected to organizational
performance;
A better understanding of this culture is essential to allow an
organization outlines priorities for improving the management of
information environment, personal interaction, information flow and
organizational outcomes.
ORIGINALITY and CONTRIBUTIONS
Leonardo Barbosa de Moraes - 2013
Originality
There are few proposals in the literature that define
information culture;
There are few studies that propose a conceptual model for
information culture;
Most empirical studies found in the literature was performed
with a specific bias and the proposed model of information
culture is built in support for this bias and its effect on, for
example, applications of knowledge management or about
the use of information systems.
Leonardo Barbosa de Moraes - 2013
Contributions
By proposing a concept, incorporating various facets
proposed by the models found in the literature, is intended
to provide a reference that can be widely used in future
research on information culture.
Additionally, and perhaps not least, this thesis provides a
conceptual model that represents the integrated concept.
This thesis proposes a methodology that allows the use of
this model to identify and interpret the information culture
from a diagnosis of organizational values.
OBJECTIVES
Leonardo Barbosa de Moraes - 2013
Objectives
Propose, based on existing concepts, an integrated
concept of information culture in the universe of
organizations;
Develop a conceptual model based on this concept of
information culture;
Develop a methodology to identify and interpret the
variables that make up the information culture of an
organization, from the conceptual model;
Analyze the information culture of an organization in
light of the proposed methodology.
Leonardo Barbosa de Moraes - 2013
WEIGHTINGS CONCEPT TO BE EXPLOITED
Leonardo Barbosa de Moraes - 2013
About the fields
The theme of this research brought
theoretical contributions from the
field of information science, beyond
the field of organizational theories
and field theories about information
systems.
Leonardo Barbosa de Moraes - 2013
Predominant concept in the literature of
information science
Organizational
culture
Information
culture
Information culture: multiplicity of
publications with the term
17 27
103
462
941
0
100
200
300
400
500
600
700
800
900
1000
<1972 1972/1982 1983/1992 1993/2003 >2003
Number of publications per period
information culture concept
Diversity of fields identified :
Libraries;
Information management;
Culture;
Information systems;
Information culture;
Information literacy;
Corporate culture;
Higher education/ universities and colleges;
Information society;
Health care industry;
Software,
General sciences,
Biological sciences;
Information behavior; e
Personal information.
“Even government officials are speaking of greater risks to
scientific development and national security in censorship than
in unumpeded dissemination of information. They call for a
shift from the ‘cult of secrecy’ to an ‘information culture’.“
(KIMMAGE, 1989, p. 849)
CAIDI (2006) relates information culture to the social role of
libraries and librarians as facilitators in the acquisition of skill
and competence for social life beyond the librarian space.
These include the various spheres of life of individuals,
covering their participation in political, economic and civic life.
Diversity concepts of information
culture
Leonardo Barbosa de Moraes - 2013
Concept of information culture in
organizational context
The concept of information culture of Porter (1995, p.
89th) refers to the culture of using mechanisms of
dissemination of information in formal and systematic
manner organizations.
For Curry e Moore (2003, p. 94), information culture is
“a culture in which the value and utility of information
in achieving operational and strategic success is
recognised, where information forms the basis of
organizational decision making and Information
Technology is readily exploited as an enabler for
effective Information Systems.”
Leonardo Barbosa de Moraes - 2013
Information culture concept
proposed by this research
Information culture refers to the set of
behavior patterns, social norms and
shared values that define the meaning
and usage of organizational
information, communication and IT,
influencing their management.
Leonardo Barbosa de Moraes - 2013
Ginman(1987)
De
ve
lop
ed
re
sea
rch
es
on
th
e r
ela
tio
n b
etw
ee
n
info
rma
tio
n a
nd
org
an
iza
tio
na
l pe
rfo
rma
nce
, fi
nd
ing
a lin
k b
etw
ee
n in
form
ati
on
cu
ltu
re o
f th
e C
EO
, th
e lif
e c
ycle
of
the
co
mp
an
y a
nd
th
e
inte
rest
an
d u
se o
f in
form
ati
on
.
Brown e Starkey(1994)
In e
mp
iric
al r
ese
arc
h id
en
tifi
ed
va
ria
ble
s o
f cu
ltu
re t
ha
t in
flu
en
ce
co
mm
un
ica
tio
n
pra
cti
ce
s a
nd
in
form
ati
on
pra
cti
ce
s..
Widén-Wullf
(2000)
AE
xa
min
es
the
re
lati
on
ship
be
twe
en
cu
ltu
ral
info
rma
tio
na
l, co
mp
eti
tive
inte
llig
en
ce
an
d
bu
sin
ess
su
cce
ss.
Marchand; Kettingere Rollins (2000, 2001)
Pro
po
sed
a m
od
el co
nsi
stin
g o
f th
ree
'in
form
ati
on
re
sou
rce
s' a
sso
cia
ted
wit
h t
he
eff
ecti
ve
use
of
info
rma
tio
n w
hic
h "
me
asu
re c
ap
ab
iliti
es
of
a c
om
pa
ny
to m
an
ag
e a
nd
use
in
form
ati
on
eff
ecti
ve
ly“.
Curry e Moore (2003)
Pro
po
se a
co
nce
ptu
al m
od
el t
o e
va
lua
te t
he
in
form
ati
on
cu
ltu
re.
Oliver (2003, 2004 e 2008)
Pro
po
ses
a m
od
el t
o in
cre
ase
un
de
rsta
nd
ing
o
f th
e in
tera
cti
on
s b
etw
ee
n o
rga
niz
ati
on
al
cu
ltu
re a
nd
in
form
ati
on
an
d its
ma
na
ge
me
nt.
Travica (2005 e 2008)
Pro
po
sed
to
exp
lain
th
e r
ela
tio
nsh
ip b
etw
ee
n
info
rma
tio
n c
ult
ure
an
d t
he
str
ate
gy o
f kn
ow
led
ge
ma
na
ge
me
nt.
Choo, Detlor,
Bergerone Heaton
(2006)
Exp
lore
s th
e r
ela
tio
nsh
ip b
etw
ee
n
info
rma
tio
n c
ult
ure
an
d in
form
ati
on
use
in
org
an
iza
tio
ns.
Woida(2008)
Se
arc
h t
he
re
lati
on
ship
s b
etw
ee
n t
he
co
mp
on
en
ts o
f in
form
ati
on
cu
ltu
re a
nd
co
mp
eti
tive
inte
llig
en
ce
.
Amorim e Tomaél(2011)
Inte
nd
s to
id
en
tify
fa
cto
rs t
ha
t h
ind
er
the
fu
ll u
se o
f a
n in
form
ati
on
syst
em
in a
pu
blic
o
rga
niz
ati
on
.
Models of information culture -
empirical research and its goals
Leonardo Barbosa de Moraes - 2013
BUILDING A MODEL
Leonardo Barbosa de Moraes - 2013
Challenges in proposing a
model
Repre-
sent
the real
X
Be
simple
Values as a representation of
culture
Much of cultural studies, including those on
organizational culture and information culture, uses
the values - and behaviors, since they are the
manifestation of those values - to understand and
'measure' the cultures under study. This practice is
recurrent in many disciplines.
“The concepts of value and value system are among
the very few social psychological concepts that have
been successfully employed across all social science
disciplines.” (Rokeach & Ball-Rokeach, 1989, p. 775).
Leonardo Barbosa de Moraes - 2013
First steps in a historical and systemic vision that aims
to base a proposition of a conceptual model of
informational culture:
Compare models and their variables;
understand its theoretical underpinnings; and
identify similarities and equalities
Procedures
Leonardo Barbosa de Moraes - 2013
INFORMATION
SYSTEMS
USE
KNOWLEDGE
MANAGEMENT
ORGANIZATION
PERFORMANCE
INFORMATION
ORIENTATION
COMPETITIVE
INTELLIGENCE
INFORMATION
MANAGEMENT
COLLABORATION
INFORMATION
AND
COMMUNICATION
INFORMATION
FLOW
KM
STRATEGY
INFORMATION
AND
ORGANIZATION OUTCOMES
INFORMATIONUSE
INFORMATIONAL
CULTURE
The mosaic being
assembled
InformationCultureInformational
awarenessInformation
Systems Management
InformationManagement
Orientation toinnovation
Communica-tion and
relationshipnetworks
Categories proposed by the
model
Leonardo Barbosa de Moraes - 2013
•CAPACITY OF IDENTIFICATION OF READINGS OF INTEREST
•INTEGRITY
•LEVEL OF CONSCIOUSNESS INFORMATIONAL
•LEVEL OF KNOWLEDGE
•PERCEIVED ORGANIZATIONAL STRATEGY AND OBJECTIVES
•PERCEIVED USEFULNESS OF INFORMATION
•TRANSPARENCY
INFORMATIONALAWARENESS
•ACCESS TO INFORMATION FROM OTHER AREAS
•SHARING INFORMATION
•FEEDBACK
•FLOW OF COMMUNICATION
•MEDIA / COMMUNICATION CHANNELS
•PARTNERSHIPS interdepartmental
•PREFERENCES FOR ORAL COMMUNICATION OR FORMAL
•NETWORK OF CONTACTS: SCOPE, PROFESSIONAL DIVERSITY AND IMPORTANCE
COMMUNICATION ANDRELATIONSHIP
NETWORKS
•FLEXIBILITY
•IT USE AS A SUPPORT FOR INNOVATION
•PROACTIVITY
•SUPPORT CREATIVITY
ORIENTATION TOINNOVATION
•ACCESS TO PERSONAL INFORMATION SOURCE•CONTROL
•COPYRIGHT AND ACCESS TO DOCUMENTS
•FORMALITY
•IMPORTANCE OF SOURCES
•INFORMATION MANAGEMENT
•PRIVACY
•PROFESSIONAL READING OF SOURCES
INFORMATIONMANAGEMENT
•COMPUTING PROCESSES
•INFLUENCE OF INFORMATIONAL TECHNOLOGY TOOLS / PERCEIVED EASE OF USE
•LEVEL OF CONFIDENCE IN ICT
•MANAGEMENT INFORMATION SYSTEMS
•USE IT TO SUPPORT BUSINESS PROCESSES
•USE IT TO SUPPORT THE MANAGEMENT
INFORMATION SYSTEMS MANAGEMENT
METHODOLOGY
Leonardo Barbosa de Moraes - 2013
Applied
Exploratory
Descriptive
Aproaches:
Quantitative / qualitative
Procedure methods:
Historical
Typological
Statistical
Methodology
The methodological approach
Object of research: the information culture in
organizations, its concept and its manifestations
through the values and behaviors expressed by
employees.
Search for the term information culture in
CAPES Journals Portal in 2258 pointed
articles / newspaper articles / reviews /
textual resources / books / reference entries
since 1942 including 1507 peer-reviewed
articles since 1971
Search for a model
organizational field
1507 articles
25 different
topics
Data collected from the empirical data
reveal:
Different fields use the expression;
Few areas 'dare' to define the term;
There is an implicit concept that
seems to be common to most;
There are few empirical studies that
propose a model for the analysis of
organizational culture.
FIRST EMPIRICAL
MATERIAL
Selection of 36
articles / texts
that explain a
concept
Organization of
the concepts by
similarity
Selection of
concepts with
organizational
design
Identification of empirical work that
proposes a model of information
culture (IC)
Identification of all the
variables that make up
the empirical models
Identification of
conceptual
similarities between
the variables
Construction of a
proposed conceptual
model for the information
culture
Developing a
methodology for testing
the model
Testing the modelMODEL
Categorization of
variables in 5
dimensions of values
and behaviors
The methodological approach
A Brazilian large company in the energy sector that has an advanced
technology infrastructure and has an information policy for over a
decade.
Research conducted with employees of the technical and administrative
area, knowledge-intensive tasks in engineering, business, legal,
communications, IT and others.
Sending the questionnaire through own software company to 4000
people; 208 responses were received.
Statistically necessary number of responses:
By principal component analysis a minimum of 165 responses (5 responses for each of the 33
variables) was necessary.
208 answers and confidence interval of 95% have a sampling error (e) of 6.7%.
Choice of locus of test application
Both principal component analysis (PCA) as the factor
analysis techniques are applied to a set of variables to
discover which are the most relevant and use them for
the analysis of the phenomenon studied.
In the data analysis of this study and to identify the
number of 'retained' by PCA factors, we seek to build a
hierarchy of key components that depict the information
culture of the organization studied.
The statistical method: principal component
analysis (PCA)
Leonardo Barbosa de Moraes - 2013
1) it was considered that the first extracted factor (equivalent
to 1st column) is the result of the combination that best
explains the most variance in the data than any other (VEIGA,
2000) and;
2) was defined as the cutoff value for the load factor value
above which no variable correlates strongly with more than
one factor (Bryman and Cramer, 1994). Using these criteria,
we adopted a threshold load of 0.60 in our factor analysis.
To perform this evaluation, prioritization and identification,
we used the Statistical Package for Social Sciences (SPSS).
Methodological steps - PCA: the criterion for
'retention' of answers
Leonardo Barbosa de Moraes - 2013
Was applied a questionnaire with 72questions, presented as statements with whichrespondents indicate their agreement with ascale of 1 (strongly disagree) to 5 (stronglyagree), with a sixth category of "do not know".
6 more socio-descriptive questions were addedto allow stratifying the analysis by sector, levelof education (career path), age, length ofservice and employment relationship.
The data collection
Leonardo Barbosa de Moraes - 2013
ANALYSIS OF RESULTS
Leonardo Barbosa de Moraes - 2013
About the analysis of results
PCA
Stands out the most significant responses in each
category proposed
Comments is the least significant responses
We analyze each category
Measurement of results by category: by
averaging the results of the responses
Socio descriptive analysis.
Leonardo Barbosa de Moraes - 2013
We chose to work with each construct (or
category) separately.
In all subsequent analysis of data is used only
questions retained.
We consider important also to draw attention
to the questions and variables considered not
significant (or excluded).
Leonardo Barbosa de Moraes - 2013
About the analysis of results
Component Matrix(a)
Component
1 2 3
QUESTION013 0,65 0,20 0,08
QUESTION014 0,56 0,21 -0,19
QUESTION015 0,55 0,53 -0,19
QUESTION017 0,54 -0,02 -0,14
QUESTION040 0,44 -0,54 -0,03
QUESTION048 0,64 -0,36 0,39
QUESTION049 0,68 -0,37 0,30
QUESTION050 0,53 -0,07 0,58
QUESTION051 -0,18 0,27 0,66
QUESTION052 0,63 0,24 -0,15
QUESTION053 0,72 -0,16 -0,25
QUESTION054 0,74 0,14 -0,09
QUESTION055 0,54 -0,49 -0,22
QUESTION056 0,36 0,66 -0,12
QUESTION057 0,29 0,54 0,36
SPSS output for “informational
Consciousness" category
We consider
only the
relevant factors
identified in the
first 'round'
Defined as the
cutoff value for
the load factor
value of 0.60
Component Matrix(a)
Component
1 2 3
QUESTION013 0,65 0,20 0,08
QUESTION014 0,56 0,21 -0,19
QUESTION015 0,55 0,53 -0,19
QUESTION017 0,54 -0,02 -0,14
QUESTION040 0,44 -0,54 -0,03
QUESTION048 0,64 -0,36 0,39
QUESTION049 0,68 -0,37 0,30
QUESTION050 0,53 -0,07 0,58
QUESTION051 -0,18 0,27 0,66
QUESTION052 0,63 0,24 -0,15
QUESTION053 0,72 -0,16 -0,25
QUESTION054 0,74 0,14 -0,09
QUESTION055 0,54 -0,49 -0,22
QUESTION056 0,36 0,66 -0,12
QUESTION057 0,29 0,54 0,36
The variables 'Ability to identify readings of
interest' and 'Degree of informational
consciousness' had a load factor below the
cutoff value for all questions.
The questions "Among the people I work
with regularly, it is not normal to use the
information for their own benefit." And
"Among the people I work with regularly,
it is not normal to pass consciously
incorrect information.", Both
corresponding to the 'Integrity' variable,
achieved the highest load factors category.
The questions correspond to the variables
retained 'Integrity', 'Transparency', ‘Level of
knowledge' and 'Perceived usefulness of
information'.
SPSS output for “informational
Awareness" category
Component Matrix(a)
Component
1 2 3
QUESTION013 0,65 0,20 0,08
QUESTION014 0,56 0,21 -0,19
QUESTION015 0,55 0,53 -0,19
QUESTION017 0,54 -0,02 -0,14
QUESTION040 0,44 -0,54 -0,03
QUESTION048 0,64 -0,36 0,39
QUESTION049 0,68 -0,37 0,30
QUESTION050 0,53 -0,07 0,58
QUESTION051 -0,18 0,27 0,66
QUESTION052 0,63 0,24 -0,15
QUESTION053 0,72 -0,16 -0,25
QUESTION054 0,74 0,14 -0,09
QUESTION055 0,54 -0,49 -0,22
QUESTION056 0,36 0,66 -0,12
QUESTION057 0,29 0,54 0,36
"Among the people I work with
regularly, it is not common to
disseminate information to justify
or legitimize decisions already
taken."
"In my organization, information
about failures, errors and
misconceptions are shared and
discussed in a constructive
manner."
"In my organization, people know
to what extent must share sensitive
information."
SPSS output for “informational
Awareness" category - questions that
draw attention because they are
considered of low importance
Component Matrix(a)
Component
1 2 3
QUESTION008 0,54 0,57 -0,15
QUESTION009 0,55 0,45 -0,21
QUESTION010 0,40 0,35 0,21
QUESTION011 0,48 0,44 -0,06
QUESTION012 0,56 0,46 0,02
QUESTION018 0,61 -0,05 0,20
QUESTION019 0,47 -0,50 -0,41
QUESTION020 0,62 -0,36 -0,36
QUESTION021 0,63 -0,30 0,22
QUESTION022 0,46 -0,20 0,21
QUESTION023 0,60 -0,15 0,28
QUESTION024 0,75 -0,10 0,28
QUESTION025 0,65 -0,55 -0,12
QUESTION026 0,05 0,14 0,55
QUESTION027 0,33 0,32 -0,39
QUESTION028 0,49 -0,03 0,08
QUESTION029 0,46 0,16 -0,31
SPSS output for the category
"Communication and relationship
networks”
Draws attention, for high load factor,
the question QUESTION024 ("I keep in
touch / exchange professional
information with several people and this
information is important for the
performance of my daily activities.").
Questions retained category correspond
to the variables ‘Information sharing' and
'Network of contacts - scope, diversity and
importance in the daily activities'.
SPSS output for the category
"Orientation to innovation"
All matters relating to the variable
'Support creativity' were excluded,
by having a load factor below the
cutoff value.
Component
1 2 3
PERG001 0,60 0,07 0,30
PERG002 0,36 0,58 0,34
PERG003 0,57 0,18 0,19
PERG004 0,61 0,22 -0,12
PERG005 0,78 -0,21 0,01
PERG006 0,57 -0,45 0,60
PERG007 0,65 -0,44 0,37
PERG058 0,48 -0,50 -0,32
PERG059 0,62 -0,33 -0,11
PERG060 0,68 -0,23 -0,28
PERG064 0,79 0,20 -0,21
PERG065 0,61 -0,00 -0,56
PERG067 0,62 0,51 0,04
PERG068 0,50 0,70 -0,05
Two issues stand out for high
load factor : “I use IT to create or
improve products, services and
processes of my organization"
and "I understand how my work
contributes to achieving the
goals and objectives of my
organization ".
It is found that, except for one
issue (QUESTION062), all other
questions were considered
significant, showing the strength
of the category "Information
Systems Management" in this
organization
Component
1 2 3
PERG061 0,64 0,61 PERG061
PERG062 0,54 -0,58 PERG062
PERG063 0,65 0,46 PERG063
PERG066 0,63 0,04 PERG066
PERG069 0,72 -0,14 PERG069
PERG070 0,77 -0,31 PERG070
PERG071 0,79 -0,05 PERG071
PERG072 0,76 -0,02 PERG072
PERG069 0,72 -0,14 PERG069
SPSS output for the category “Information Systems
Management"
Informational culture in EletriKa: a vision of the
categories
3,83
3,72
3,78
3,65
3,773,55
3,6
3,65
3,7
3,75
3,8
3,85
Informational awareness
Communication and
relationship networks
Orientation to innovationInformation Management
Information Systems
Management
Informational EletriKa in culture: a view of the
most significant variables
3,86
3,36
4,04
4,16
3,94
3,71
3,72
3,91
3,61
3,81
3,813,59
3,55
3,62
3,88
3,64
3,9
3,79
1
1,5
2
2,5
3
3,5
4
4,5
Integrity
Transparency
Level of knowledge
Perception of
organizational strategy…
Perceived usefulness of
information
Sharing information
Network of contacts:
scope, diversity and…
Proactivity
Use of IT to support
innovationFlexibility
Control
Information management
Copyright and Access to
documents
Use of IT to support the
business processes
Information Systems
Management
Computerization of
processes
Level of trust in ICTs
Influence of informational
tools
"Informational awareness - encompasses the values and
behaviors that indicate an understanding of the value of
information.
3,86
3,36
4,044,16
3,94
0
0,5
1
1,5
2
2,5
3
3,5
4
4,5
Integrity Transparency Level of
knowledge
Perception of
organizational
strategy and goals
Perceived
usefulness of
information
"Communication and networking" - encompasses the
values and behaviors that denote the flow of information
and the network of contacts.
The variables obtained
scores of similar value
and indicate
informational values
and behaviors
complementary : the
breadth and diversity
of contacts are
accomplished by the
practice of sharing
information - internally
and externally.
3,71
3,72
3,704
3,706
3,708
3,71
3,712
3,714
3,716
3,718
3,72
3,722
Sharing information Network of contacts: scope,
diversity and importance
"Guidance for innovation" - encompasses the values and behaviors
that denote active consciousness to obtain and apply new
information to respond to changes and promote innovation and
informational alignment
3,91
3,61
3,81
3,45
3,5
3,55
3,6
3,65
3,7
3,75
3,8
3,85
3,9
3,95
Proactivity Use of IT to support
innovation
Flexibility
"Information management" - encompasses the values and
behaviors that denote the relationship with information, their
sources and their management.
3,81
3,59
3,55
3,4
3,45
3,5
3,55
3,6
3,65
3,7
3,75
3,8
3,85
Control Information management Copyright and Access to
documents
"Information Systems Management " - encompasses the values and
behaviors that denote the relationship with the management of
information systems, IT practices and the computerization of business
processes.
3,62
3,88
3,64
3,9
3,79
3,45
3,5
3,55
3,6
3,65
3,7
3,75
3,8
3,85
3,9
3,95
Use of IT to
support the
business processes
Information
Systems
Management
Computerization
of processes
Level of trust in
ICTs
Influence of
informational
tools
13,6% 11,1%4,0% 4,2% 6,7%
4,5%3,7% 23,1%
33,3%
4,0%4,8%
22,7%
14,8%
23,1% 0,0%
20,0%19,7%
19,7%
22,7%
7,4%
33,3%
12,0% 19,7%15,9%
29,5%
40,7%
53,8%
33,3%
52,0%
45,1% 43,3%
4,5%
14,8%
6,0% 8,5% 7,2%2,3%
7,4%2,0% 2,4%
3,50
3,83
3,08
2,83
3,66 3,713,58
1
2
2
3
3
4
4
5
5
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
A Até 5 anos B 6-10 anos C 11-15 anosD 16-20 anos E 21-25anos
F Mais de 25anos
Total
Não Respondeu/Não se Aplica 1,00 a 1,50 1,51 a 2,00
2,01 a 2,50 2,51 a 3,00 3,01 a 3,50
3,51 a 4,00 4,01 a 4,50 4,51 a 5,00
MÉDIA
Example of socioeconomic segmentation: frequency distribution
of responses segmented by year of the employee in the
organization, for the variable ' Use of IT to support innovation '.
FINAL COMMENTS
Leonardo Barbosa de Moraes - 2013
Evaluation of the model and the
methodology for applying the test
The survey responses show that most of the variablesof the model was strongly associated to theorganization, which suggests those variablesrepresent the information culture of the studiedcompany (CHOO, BERGERON, DETLOR and HEATON,2008).
The results allow to identify the categories and themost significant variables present in the organization,and to evaluate the weight of each variable.
The social and demographic analysis showed theinformative potential of such considerations.
Leonardo Barbosa de Moraes - 2013
The absence - or exclusion - of some variables does not invalidatethe model. Only indicates that these variables are not significant inthat organization, as it was understood from the proposed model,since we understand organizations are differentiated by their owninformational cultures (Travica, 2005, 2008; CHOO, BERGERON,DETLOR and HEATON, 2008).
The application of this research proposed by the differentorganizations of different sizes and segments, better test wouldreveal this diversity.
Information culture in the organization studied, there is thepresence of variables from all the models that formed the basis forthe construction of the proposed model. We understand this is astrong indication of its completeness.
Evaluation of the model and the
methodology for applying the test
Leonardo Barbosa de Moraes - 2013
An important aspect related to the diagnosis results should
be mentioned. The results point to the profile information
culture, but are not able to ascertain the degree of
embeddedness of values and behaviors found.
It is suggested to add a new stage of the research
methodology, after analyzing the results of the first to
explore the confirmed results and diagnose this rooting.
The literature suggests a number of methods of qualitative
character that can be used at this stage, as the focal group.
Future
Leonardo Barbosa de Moraes - 2013
Future
We do not consider the model presented here a finalmodel finished, but more comprehensive and integrativeof until then perceived trends by research on informationculture. Thus, the possibilities for future studies, we mayinclude improvements in the proposed model.
This work was not intended, of course, exhaust thestudies on information culture within organizations.Rather, we expect it to be a starting point for thisresearch and other researchers who feel challenged toventure out on this exciting and promising theme.
It is also hoped that he can contribute as a tool tostimulate discussions, propositions and futures studies,especially in the field of Information Science.