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PRESENTATION
High performing individuals and high achieving organizations, requiring personal maturity and superior leadership ability
Identify, initiate and develop high performers, professionally and personally while simultaneously contributing to organizations
We believe all clients have the capacity to create lasting change, when sponsored in accessing and acting upon necessary resources
VISION
CLIENTS
MISSION
Encourage is a global service provider, sponsoring clients in Scandinavia, across continental Europe and in UK and US
PRESENCE
OUR PURPOSE
HONESTY – current situation ≠ desired outcome You can only actively change something you are aware of How clear is your vision? How well do you fulCill it today?
OPTIONS – create new and better alternatives There are many ways to reach your desired outcome How can you create options? How will you evaluate them?
PERSISTENCE – plan for and act on obstacles ahead Success requires effort and a conviction it can be achieved How committed are you? How will you deal with setbacks?
ENCOURAGEMENT – provide challenge and support Major change requires energy and courageousness Who challenges you to be your best? Who sponsors you?
OUR BELIEFS
H.O.P.E.™ MENTORING gear up leaders with great responsibilities H.O.P.E.™ ONBOARDING support a newly hired key employee H.O.P.E.™ CHANGE enable continuous improvement efforts
H.O.P.E.™ SELECTION secure a superior recruiting process H.O.P.E.™ COACHING explore an individual’s unique talent H.O.P.E.™ CAREER support an employee moving onwards
H.O.P.E.™ LEADERSHIP develop necessary skills/roles of a leader H.O.P.E.™ TALENT establish key talent management processes H.O.P.E.™ TEAM create high performing and healthy teams
IDENTIFY
INITIATE
DEVELOP
OUR SERVICES
• 2nd opinion of candidates using structured and/or case interview(s)
• Interview Training Workshop • Individual Interview Training • Upgrade organization's recruiting strategy and recruiting processes
• Design an recruiting organization including candidate evaluation tools
FOR ORGANIZATIONS REQUIRING SUPERIOR RECRUITING PROCESSES
H.O.P.E.™ -‐ SELECTION
Service overview at www.encourage.se/pdf/hope-‐selection.pdf
H.O.P.E.™ -‐ SELECTION 2ND OPINON
2ND OPINION OF CANDIDATES
• Evaluates relevant work experience, business acumen and personal maturity through in-‐depth conversation around relevant credentials of candidate (e.g. CV)
• Assesses leadership aptitude, decision making style and cultural Cit using THE Endeavour core competence model § Envision – imagineer future relevant to all § Engage – earn right to lead others § Enact – prioritize and execute tasks § Enlighten -‐ provide effective feedback
• Assesses problem solving skills through case methodology
Service overview at www.encourage.se/pdf/hope-‐selection.pdf
H.O.P.E.™ -‐ SELECTION INTERVIEW SKILLS
INTERVIEW TRAINING WORKSHOP
• Cover basic interview techniques for managers interviewing high performers • Listening skills • Questioning skills • Basic personality theory • Evaluation methods • Generic interview process
• Covers advanced methods for observing and interpreting non-‐verbal communication
• Introduces basic evaluation forms and tools
• Individual follow-‐up on interview training with real candidates at the client’s premises
• Encourage sits-‐in and gives feedback on performance and potential areas of improvement of interviewer
INDIVIDUAL INTERVIEW TRAINING
Service overview at www.encourage.se/pdf/hope-‐selection.pdf
UPGRADE RECRUITING TOOLS AND PROCESSES
• DeCine generic candidate proCiles of organization (WHO) • Specify necessary competencies of position(s) (WHAT) • Identify/evaluate potential candidate sources (WHERE) • Design efCicient/accurate recruiting processes (HOW) • Design appropriate recruiting organization (ROLES) • Create document, templates and tools for immediate implementation (FORM)
H.O.P.E.™ -‐ SELECTION DESIGN
CREATE REAL JOB DESCRIPTIONS
• Specify skills and experience necessary to succeed in role(s)
• Identify "critical situations" of role(s)
Service overview at www.encourage.se/pdf/hope-‐selection.pdf
SUPPORT TRANSITION TO A NEW JOB OUTSIDE AN ORGANIZATION
H.O.P.E.™ -‐ CAREER
• Create an effective presentation of participant’s experiences
• Identify preferences/potential employers and initiate contact
• Prepare for interviews and tests through real-‐time simulations
• Secure a great job as the next step in a participant’s career
Service overview at www.encourage.se/pdf/hope-‐career.pdf
PROGRAM
H.O.P.E.™ -‐ CAREER
CONTENT
Enlist meeting
Basic
Regular
Supreme
• Identify potential careers based on personal vision • Identify and initiate contact with important network nodes • Develop and execute on action plan for realizing vision
• Prepare for interviews through real-‐time simulations • ReCine participant's verbal and non-‐verbal imapact
• Audio/video record mock-‐interviews for in-‐depth feedback • Telephone/e-‐mail support on ad-‐hoc basis during program
2h
4 x 2h Additional
3 x 2h Additional
3 x 2h Additional
• Draft personal vision of future work/life situation • Update participant’s presentation material (CV & letter) • Initiate immediate next steps in participant’s job search
Service overview at www.encourage.se/pdf/hope-‐career.pdf
H.O.P.E.™ -‐ COACHING
• Establish current situation and desired outcome of a coachee
• Identify multiple pathways to achieve the desired outcome
• Agree on necessary action steps to close current gap
• Challenge assumptions and provide support to coachee
INCREASE PARTIVCIPANT’S GENERAL OR SPECIFIC PERFORMANCE LEVEL
Service overview at www.encourage.se/pdf/hope-‐coaching.pdf
H.O.P.E.™ -‐ COACHING
• Evaluate personal Cit between coachee and coach • Draft vision for desired outcome for issue at hand • Agree on process forward/establish coaching contract
Enlist meeting
Basic
Advanced
Mastery
• ReCine vision with short and long term targets • Identify obstacles and limiting beliefs of coachee • Develop and execute on action plan for realizing vision
• Evaluate process & realignment of desired outcome • Integrate behavioral changes in everyday situations • Update action plan/targets for realizing reCined vision
• Evaluate process & realignment of desired outcome • Explore overt and covert sub-‐identities affecting performance • Update action plan/targets for realizing expanded vision
2h
4 x 2h Additional
5 x 2h Additional
5 x 2h Additional
PROGRAM
CONTENT
Service overview at www.encourage.se/pdf/hope-‐coaching.pdf
H.O.P.E.™ -‐ MENTORING
• Create a compelling vision for leader role and a plan for reaching it
• Establish necessary commitment among important stakeholders
• Balance individual’s focus on short term needs vs. long term impact
• Address personal growth needs identiCied before/during mentoring
FOR LEADERS WITH NEW RESPONSIBILITIES
Service overview at www.encourage.se/pdf/hope-‐mentoring.pdf
H.O.P.E.™ -‐ MENTORING
Enlist Meeting
Leadership Foundation Direct Leadership Indirect Leadership
PROGRAM
CONTENT
Initial session
Level 1
Level 2
Level 3
• Draft personal leadership vision in current role • Identify personal strengths and development areas • Indicate immediate steps to reach leadership vision
• Self-‐assessment of leadership preferences/ability
• THE Endeavour® — explore fundamental leadership processes • Develop a plan for realizing leadership vision
• 360° -‐ feedback on leadership style/effectiveness • THE Endeavour® — explore direct leadership roles/challenges • Roles covered; Guide, Instructor, Teacher, Mentor and Executioner
• Real Time -‐ feedback on leadership authenticity and distribution • THE Endeavour® — explore indirect leadership roles/challenges • Roles covered; Model, Sponsor, Co-‐Designer and Abdicator
Service overview at www.encourage.se/pdf/hope-‐mentoring.pdf
H.O.P.E.™ -‐ ONBOARDING
• Reduce time to get individual up and running in a new position/role
• Minimize risk of unwanted attrition due to cultural miss-‐understandings
• Create a compelling vision for new role and a plan to realize it
• Establish necessary network among internal and external stakeholders
• Balance individual’s focus between short term needs vs. long term impact
• Address growth areas identiCied during evaluation/recruiting process
FOR INDIVIDUALS RECRUITED OR TRANSITIONING INTO POSITIONS
Service overview at www.encourage.se/pdf/hope-‐onboarding.pdf
H.O.P.E.™ -‐ ONBOARDING
PROGRAM
CONTENT
• THE Endeavour® — explore fundamental leadership processes • Secure early wins/networks with major stakeholders • Develop an action plan for realizing participant's vision
• THE Endeavour® — explore direct leadership roles/challenges • Enlist a committed team and leverage support structure • Roles covered; Guide, Instructor, Teacher, Mentor and Executioner
• THE Endeavour® — explore direct leadership roles/challenges • Identify system obstacles/resources to realize vision • Roles covered; Model, Sponsor, Co-‐Designer and Abdicator
• Draft vision of what success looks like in position/role • Develop a learning agenda with concrete deliverables • Indicate immediate steps to reach vision
Enlist Meeting
Leadership Foundation Direct Leadership Indirect Leadership
Initial session
Level 1
Level 2
Level 3
Service overview at www.encourage.se/pdf/hope-‐onboarding.pdf
H.O.P.E.™ -‐ CHANGE
ENVISION WORKSHOP • Create a compelling vision, using
THE Endeavour change model CHANGE MGM WORKSHOP • Understand enablers and inhibitors of sustainable behavioral change
STORYTELLING WORKSHOP • Create change through revising/ updating organizational narratives
ENABLE CONTINUOUS IMPROVEMENT EFFORTS
Service overview at www.encourage.se/pdf/hope-‐change.pdf
ENVISION WORKSHOP
H.O.P.E.™ -‐ CHANGE
CREATE COMPELLING VISIONS, USING THE Endeavour CHANGE MODEL
• ENVIRONMENT — when&where of change • BEHAVIOURS — what of change • CAPABILITIES — how of change • BELIEFS — why of change • VALUES — which values of change • IDENTITY — who of change • SYSTEM — for whom of change • SHADOW — what else of change • ALTERNATIVE — who else of change
Service overview at www.encourage.se/pdf/hope-‐change.pdf
H.O.P.E.™ -‐ CHANGE
UNDERSTAND ENABLERS AND INHIBITORS OF SUSTAINABLE BEHAVIOURAL CHANGE
• Identify supporting and limiting beliefs • Leverage core values inCluencing change • Establish organizational identity/shadow • Fundamental group and systems theory
CHANGE MGMT WORKSHOP
STORYTELLING WORKSHOP
CREATE CHANGE THROUGH REVISING/ UPDATING ORGANIZATIONAL NARRATIVE
• Identify origin story/narrative of an organization • Unearth limiting and supporting beliefs • Create metaphors as a vehicle for change • Conduct a Hero’s journey to update narrative Service overview at www.encourage.se/pdf/hope-‐change.pdf
H.O.P.E.™ -‐ LEADERSHIP
• Leading Self (module 1) • Leading Others (module 2) • Leading Systems (module 3) • New Leader Narrative (module 4) • Individual Leader Mentoring
DEVELOP NECESSARY LEADER SKILLS AND ROLES
Service overview at www.encourage.se/pdf/hope-‐leadership.pdf
PROGRAM OUTLINE H.O.P.E.™ -‐ LEADERSHIP
LEADING SYSTEMS
LEADING OTHERS
LEADING SELF
INDIVIDUAL SUPPORT*
* Individual Leader Mentoring is an optional part of program ** 4th module New Leader Narrative is an optional part of program
Individualized support to reach leader’s vision
Adapt leadership to companion’s needs
-‐ Create effective goals/visions
-‐ Engaging and communication skills/behaviours
-‐ Prioritization and decision making capabilities
Adapt leadership to system’s realities
-‐ Identify supporting and limiting beliefs
-‐ Operationalize core values
-‐ Establish identity and deal-‐breakers
-‐ Basic group and system theory
Fundamental Leadership -‐ Envision -‐ Engage -‐ Enact -‐ Enlighten Increase self-‐ awareness
Explore team-‐ dynamics
NEW LEADER NARRATIVE**
Expand leader’s narrative through
storytelling
H.O.P.E.™ -‐ TALENT
• How to attract the best candidates • How to develop them effectively and sustainably over time
• How to retain key employees • How to release employees timely, ethically and professionally
ESTABLISH TALENT MANAGEMENT THROUGH A COORDINATED SYSTEM
Service overview at www.encourage.se/pdf/hope-‐talent.pdf
H.O.P.E.™ -‐ TALENT
• Present processes and tools of Talent Management (TM) • Identify "critical” situations when implementing TM
• DeCine candidate proCile(s) of organization (WHO) • Specify necessary competences of organization (WHAT) • Design development processes of organization (HOW) • Design an efCicient TM organization (ROLE)
• Create templates and tools for immediate implementation (FORM)
TM OVERVIEW WORKSHOP
UPGRADE TM PROCESSES
DESIGN NEW TM TOOLS
Service overview at www.encourage.se/pdf/hope-‐talent.pdf
H.O.P.E.™ -‐ TEAM
MBTI WORKSHOP • Provide insights on each individual’s
strengths and unique gifts, and indicate areas for team development
ENLIST WORKSHOP • Address a team as a system deCining behaviors
(what), capabilities (how), beliefs (why) and core values (which) necessary to deliver value to all relevant constituencies (for whom)
EPIC WORKSHOP • Explore foundation of high performing
teams - adaptability to situational need, regardless of individual members personality
ESTABLISH AND DEVELOP HEALTHY AND HIGH-‐PERFORMING TEAMS
Service overview at www.encourage.se/pdf/hope-‐team.pdf
H.O.P.E.™ -‐ TEAM
MBTI -‐ WORKSHOP
ENLIST -‐ WORKSHOP
• Identify how to increase productivity and promote satisfaction teams by deCining a collective vision
• Re-‐iterate organizational values and create a team charter going forward based on updated team vision/roles
• Design team speciCic actions and address the team as a system
• Identify personal preferences regarding how we gather information, energize, make decisions and use structure
• Explore how we inCluence and are inCluenced by others • Overview of 8 functions of a human brain (C-‐G Jung’s Types)
EPIC -‐ WORKSHOP
• Increase team members engagement skills by learning how to better adapt to members with different behavioral style
• Learn to adapt to 4 archetypical personalities ; Energizers, Producers, Integrators & Cognitors given your own preferred behaviours/ leadership style
Service overview at www.encourage.se/pdf/hope-‐team.pdf
SAMPLE CLIENTS
“We cooperate with Encourage on a regular basis as our second opinion partner in our own recruitment of new consultants to Alumni. Mats' assessments of candidates are always of the highest quality and he always challenge us in our view of the specific individual and how well he/she will match the position at hand. As an advisor, Mats is crisp in his recommendations, very thorough and a highly sympathetic individual to work with.”
– Jan Hemmingson, MD Nordic , Alumni AB "Having already recruited a strong team, performing at a high level, our challenge was to further grow Hansoft, while maintaining our effectiveness, hence the need for increased leadership capacity. To provide the necessary tools and self-esteem to face this challenge we introduced the H.O.P.E Leadership program amongst all our leaders. The program delivered above expectations, not only did we mange to enter the ”larger” organization successfully, we also kept vital processes intact and strengthened our corporate culture with increased job satisfaction for everybody as result”
– Patric Palm, VD, Hansoft AB "Encourage has been a good partner in developing our processes including recruitment and talent inventory. Mats has guided us and led us on track, he has also been involved with our customized leadership training, and made splendid efforts for that. Mats is great to work with, he has expertise and is very humble.”
– Eva Dahl, Director of HR, Cederquist Advokatbyrå "We have engaged Encourage for both group and individual coaching sessions. Mats is a committed and inspirational facilitator who uses effective tools to educate and develop our team of consultants. With his help we have had both fun and “aha” moments and gotten to know ourselves and our co-workers better. With several years of experience of working with Mats, we highly recommend him to any individual or organization looking for professional HR development help.”
– Anna K Dalgaard, Partner, HealthNavigator “Encourage has been a very valuable resource for us in our work with both our recruitment process and in developing our management team with the help of Myers Briggs. Mats is a very good consultant, he quickly grasps the situation and makes a crystal-clear analysis. He has an unusual combination of a sharp brain and a humble kindness”
– Annika Holmius, Director of HR, East Capital
OUR FEEDBACK
MATS EKLUND Founder & CEO (born 1970)
EXPERIENCE
McKinsey & Company as Consultant, Recruiting & Integration Manager and Manager responsible for Trainings at the Scandinavian ofCices McKinsey & Company Manager of Professional Development, Sweden Alumni AB with primary focus on career coaching and HR consulting Lectures at Stockholm School of Economics on Talent Management and at IFL as faculty and Director of Leadership Programs EDUCATION
M.Sc in Business and Administration from Stockholm School of Economics M.Sc in Forestry from SLU and Psychology at Stockholm University NLP Trainer and Master Practitioner from Robert Dilts & Richard Bandler CertiCied Coach by C2C Academy and by CoachU Group Mastery from Michel Grinder and Trance from Stephen Gilligan Integrative Psychotherapy from Ravi Welch and Change Institute OTHER MERITS
CertiCied in MBTI, Firo-‐B, IDI, HAS, Ravens & LAB ProCile Group leader of minor Cield hospital, only soldier ever to graduate with perfect score 10:10:10 from military medical school at A4/I5 Awarded McKinsey Colleague of the year 2000: “for his enormous devotion to make new and old feel welcome”
OUR VISION
We believe all clients have the capacity to create lasting change, when sponsored in accessing and acting upon
necessary resources
OUR MISSION
Identify, initiate and develop high performers, professionally and personally while simultaneously contributing to
increased organizational health
OUR CLIENTS
High performing individuals and high achieving organizations, requiring personal maturity and superior leadership abilities
for testimonials www.encourage.se
OUR PRESENCE
Encourage is a global service provider, supporting individuals and team clients in Scandinavia, across Europe and in the US
Developed Leadership and Talent Management platform
THE Endeavour® www.the-‐endeavour.com
ENCOURAGE from Latin cor (heart) – to support and challenge
(founded 2004)
CONTACT [email protected] www.encourage.se +46 (0)70 666 5456
encourage_ab (skype)
VISIT/MAIL Encourage AB Tegnérgatan 28 2nd Lloor SE-‐113 59 Stockholm