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PRESENTATION

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PRESENTATION  

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High  performing  individuals  and  high  achieving  organizations,  requiring  personal  maturity  and  superior  leadership  ability  

Identify,  initiate  and  develop  high  performers,  professionally  and  personally  while  simultaneously  contributing  to  organizations  

We  believe  all  clients  have  the  capacity  to  create  lasting  change,    when  sponsored  in  accessing  and  acting  upon  necessary  resources  

VISION  

CLIENTS  

MISSION  

Encourage  is  a  global  service  provider,  sponsoring  clients  in  Scandinavia,  across  continental  Europe  and  in  UK  and  US    

PRESENCE  

OUR    PURPOSE  

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HONESTY  –  current  situation  ≠  desired  outcome  You  can  only  actively  change  something  you  are  aware  of  How  clear  is  your  vision?  How  well  do  you  fulCill  it  today?    

OPTIONS  –  create  new  and  better  alternatives  There  are  many  ways  to  reach  your  desired  outcome  How  can  you  create  options?  How  will  you  evaluate  them?    

PERSISTENCE  –  plan  for  and  act  on  obstacles  ahead  Success  requires  effort  and  a  conviction  it  can  be  achieved  How  committed  are  you?  How  will  you  deal  with  setbacks?    

ENCOURAGEMENT  –  provide  challenge  and  support  Major  change  requires  energy  and  courageousness  Who  challenges  you  to  be  your  best?  Who  sponsors  you?    

OUR  BELIEFS  

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H.O.P.E.™  MENTORING  gear  up  leaders  with  great  responsibilities    H.O.P.E.™  ONBOARDING  support  a  newly  hired  key  employee  H.O.P.E.™  CHANGE  enable  continuous  improvement  efforts      

H.O.P.E.™  SELECTION  secure  a  superior  recruiting  process    H.O.P.E.™  COACHING  explore  an  individual’s  unique  talent  H.O.P.E.™  CAREER  support  an  employee  moving  onwards      

H.O.P.E.™  LEADERSHIP  develop  necessary  skills/roles  of  a  leader  H.O.P.E.™  TALENT  establish  key  talent  management  processes  H.O.P.E.™  TEAM  create  high  performing  and  healthy  teams  

IDENTIFY  

INITIATE  

DEVELOP  

OUR  SERVICES  

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•  2nd  opinion  of  candidates  using  structured  and/or  case  interview(s)  

•  Interview  Training  Workshop  •  Individual  Interview  Training  •  Upgrade  organization's  recruiting  strategy  and  recruiting  processes  

•  Design  an  recruiting  organization    including  candidate  evaluation  tools  

   

FOR  ORGANIZATIONS  REQUIRING    SUPERIOR  RECRUITING  PROCESSES  

H.O.P.E.™  -­‐  SELECTION  

Service  overview  at  www.encourage.se/pdf/hope-­‐selection.pdf  

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H.O.P.E.™  -­‐  SELECTION  2ND  OPINON  

   

2ND  OPINION  OF  CANDIDATES    

•  Evaluates  relevant  work  experience,  business  acumen  and  personal  maturity  through  in-­‐depth  conversation  around  relevant  credentials  of  candidate  (e.g.  CV)  

•  Assesses  leadership  aptitude,  decision  making  style  and  cultural  Cit  using    THE Endeavour core  competence  model  §  Envision  –  imagineer  future  relevant  to  all  §  Engage  –  earn  right  to  lead  others  §  Enact  –  prioritize  and  execute  tasks  §  Enlighten  -­‐  provide  effective  feedback  

•  Assesses  problem  solving  skills    through  case  methodology  

Service  overview  at  www.encourage.se/pdf/hope-­‐selection.pdf  

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H.O.P.E.™  -­‐  SELECTION  INTERVIEW  SKILLS  

   

INTERVIEW  TRAINING  WORKSHOP  

•  Cover  basic  interview  techniques  for  managers  interviewing  high  performers  •  Listening  skills  •  Questioning  skills  •  Basic  personality  theory  •  Evaluation  methods  •  Generic  interview  process    

•  Covers  advanced  methods  for  observing  and  interpreting  non-­‐verbal  communication  

•  Introduces  basic  evaluation  forms  and  tools    

•  Individual  follow-­‐up  on  interview  training    with  real  candidates  at  the  client’s  premises  

•  Encourage  sits-­‐in  and  gives  feedback  on  performance  and  potential  areas  of  improvement  of  interviewer  

INDIVIDUAL  INTERVIEW  TRAINING  

Service  overview  at  www.encourage.se/pdf/hope-­‐selection.pdf  

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UPGRADE  RECRUITING  TOOLS  AND    PROCESSES      

•  DeCine  generic  candidate  proCiles  of  organization  (WHO)  •  Specify  necessary  competencies  of    position(s)  (WHAT)    •  Identify/evaluate  potential  candidate  sources  (WHERE)  •  Design  efCicient/accurate  recruiting  processes  (HOW)    •  Design  appropriate  recruiting  organization  (ROLES)  •  Create  document,  templates  and  tools  for  immediate  implementation  (FORM)  

   

H.O.P.E.™  -­‐  SELECTION  DESIGN  

CREATE  REAL  JOB  DESCRIPTIONS  

•  Specify  skills  and  experience    necessary  to  succeed  in  role(s)  

•  Identify  "critical  situations"  of  role(s)  

Service  overview  at  www.encourage.se/pdf/hope-­‐selection.pdf  

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SUPPORT  TRANSITION  TO  A  NEW    JOB  OUTSIDE  AN  ORGANIZATION  

H.O.P.E.™  -­‐  CAREER  

•  Create  an  effective  presentation  of  participant’s  experiences  

•  Identify  preferences/potential  employers  and  initiate  contact    

•  Prepare  for  interviews  and  tests  through  real-­‐time  simulations  

•  Secure  a  great  job  as  the  next  step  in  a  participant’s  career  

   Service  overview  at  www.encourage.se/pdf/hope-­‐career.pdf  

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PROGRAM    

H.O.P.E.™  -­‐  CAREER  

   

CONTENT  

Enlist  meeting  

Basic    

Regular    

Supreme    

•  Identify  potential  careers  based  on  personal  vision  •  Identify  and  initiate  contact  with  important  network  nodes  •  Develop  and  execute  on  action  plan  for  realizing  vision  

•  Prepare  for  interviews  through  real-­‐time  simulations  •  ReCine  participant's  verbal  and  non-­‐verbal  imapact  

•  Audio/video  record  mock-­‐interviews  for  in-­‐depth  feedback  •  Telephone/e-­‐mail  support  on  ad-­‐hoc  basis  during  program  

2h  

4  x  2h    Additional  

3  x  2h  Additional  

3  x  2h  Additional  

•  Draft  personal  vision  of  future  work/life  situation  •  Update  participant’s  presentation  material  (CV  &  letter)  •  Initiate  immediate  next  steps  in  participant’s  job  search  

Service  overview  at  www.encourage.se/pdf/hope-­‐career.pdf  

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H.O.P.E.™  -­‐  COACHING  

•  Establish  current  situation  and  desired  outcome  of  a    coachee  

•  Identify  multiple  pathways  to  achieve  the  desired  outcome  

•  Agree  on  necessary  action  steps  to  close  current  gap  

•  Challenge  assumptions  and    provide  support  to  coachee  

   

INCREASE  PARTIVCIPANT’S  GENERAL  OR  SPECIFIC  PERFORMANCE  LEVEL  

Service  overview  at  www.encourage.se/pdf/hope-­‐coaching.pdf  

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H.O.P.E.™  -­‐  COACHING  

   

•  Evaluate  personal  Cit  between  coachee  and  coach    •  Draft  vision  for  desired  outcome  for  issue  at  hand  •  Agree  on  process  forward/establish  coaching  contract  

Enlist  meeting  

Basic    

Advanced    

Mastery    

•  ReCine  vision  with  short  and  long  term  targets  •  Identify  obstacles  and  limiting  beliefs  of  coachee    •  Develop  and  execute  on  action  plan  for  realizing  vision  

•  Evaluate  process  &  realignment  of  desired  outcome  •  Integrate  behavioral  changes  in  everyday  situations  •  Update  action  plan/targets  for  realizing  reCined  vision  

•  Evaluate  process  &  realignment  of  desired  outcome  •  Explore  overt  and  covert  sub-­‐identities  affecting  performance  •  Update  action  plan/targets  for  realizing  expanded  vision  

2h  

4  x  2h    Additional  

5  x  2h  Additional  

5  x  2h  Additional  

PROGRAM    

CONTENT  

Service  overview  at  www.encourage.se/pdf/hope-­‐coaching.pdf  

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H.O.P.E.™  -­‐  MENTORING  

•  Create  a  compelling  vision  for    leader  role  and  a  plan  for  reaching  it  

•  Establish  necessary  commitment  among  important  stakeholders  

•  Balance  individual’s  focus  on  short  term  needs  vs.  long  term  impact  

•  Address  personal  growth  needs  identiCied  before/during  mentoring  

FOR  LEADERS  WITH    NEW  RESPONSIBILITIES  

Service  overview  at  www.encourage.se/pdf/hope-­‐mentoring.pdf  

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H.O.P.E.™  -­‐  MENTORING  

Enlist  Meeting  

Leadership  Foundation    Direct  Leadership    Indirect  Leadership    

PROGRAM    

CONTENT  

Initial  session  

Level  1  

Level  2  

Level  3  

•  Draft  personal  leadership  vision  in  current  role  •  Identify  personal  strengths  and  development  areas  •  Indicate  immediate  steps  to  reach  leadership  vision  

•  Self-­‐assessment  of  leadership  preferences/ability  

•  THE Endeavour®  —  explore  fundamental  leadership  processes  •  Develop  a  plan  for  realizing  leadership  vision  

•  360°  -­‐  feedback  on  leadership  style/effectiveness  •  THE Endeavour®  —  explore  direct  leadership  roles/challenges  •  Roles  covered;  Guide,  Instructor,  Teacher,  Mentor  and  Executioner  

•  Real  Time  -­‐  feedback  on  leadership  authenticity  and  distribution  •  THE Endeavour®  —  explore  indirect  leadership  roles/challenges  •  Roles  covered;  Model,  Sponsor,  Co-­‐Designer  and  Abdicator  

Service  overview  at  www.encourage.se/pdf/hope-­‐mentoring.pdf  

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H.O.P.E.™  -­‐  ONBOARDING  

   

•  Reduce  time  to  get  individual  up  and  running  in  a  new  position/role  

•  Minimize  risk  of  unwanted  attrition  due  to  cultural  miss-­‐understandings  

•  Create  a  compelling  vision  for  new  role  and  a  plan  to  realize  it  

•  Establish  necessary  network  among  internal  and  external  stakeholders  

•  Balance  individual’s  focus  between  short  term  needs  vs.  long  term  impact  

•  Address  growth  areas  identiCied  during  evaluation/recruiting  process  

FOR  INDIVIDUALS  RECRUITED  OR  TRANSITIONING  INTO  POSITIONS  

Service  overview  at  www.encourage.se/pdf/hope-­‐onboarding.pdf  

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H.O.P.E.™  -­‐  ONBOARDING  

   

PROGRAM    

CONTENT  

•  THE Endeavour®  —  explore  fundamental  leadership  processes  •  Secure  early  wins/networks  with  major  stakeholders  •  Develop  an  action  plan  for  realizing  participant's  vision  

•  THE Endeavour®    —  explore  direct  leadership  roles/challenges  •  Enlist  a  committed  team  and  leverage  support  structure  •  Roles  covered;  Guide,  Instructor,  Teacher,  Mentor  and  Executioner  

•  THE Endeavour®    —  explore  direct  leadership  roles/challenges  •  Identify  system  obstacles/resources  to  realize  vision  •  Roles  covered;  Model,  Sponsor,  Co-­‐Designer  and  Abdicator  

•  Draft  vision  of  what  success  looks  like  in  position/role  •  Develop  a  learning  agenda  with  concrete  deliverables  •  Indicate  immediate  steps  to  reach  vision  

Enlist  Meeting  

Leadership  Foundation    Direct  Leadership    Indirect  Leadership    

Initial  session  

Level  1  

Level  2  

Level  3  

Service  overview  at  www.encourage.se/pdf/hope-­‐onboarding.pdf  

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H.O.P.E.™  -­‐  CHANGE  

   

ENVISION  WORKSHOP  •  Create  a  compelling  vision,  using  

THE Endeavour  change  model   CHANGE  MGM  WORKSHOP  •  Understand  enablers  and  inhibitors  of  sustainable  behavioral  change  

STORYTELLING  WORKSHOP  •  Create  change  through  revising/  updating  organizational  narratives  

ENABLE  CONTINUOUS  IMPROVEMENT  EFFORTS  

Service  overview  at  www.encourage.se/pdf/hope-­‐change.pdf  

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ENVISION  WORKSHOP  

H.O.P.E.™  -­‐  CHANGE  

CREATE  COMPELLING  VISIONS,  USING            THE Endeavour    CHANGE  MODEL  

•  ENVIRONMENT  —  when&where  of  change  •  BEHAVIOURS  —  what  of  change  •  CAPABILITIES  —  how  of  change  •  BELIEFS  —  why  of  change  •  VALUES  —  which  values  of  change  •  IDENTITY  —  who  of  change  •  SYSTEM  —  for  whom  of  change  •  SHADOW  —  what  else  of  change  •  ALTERNATIVE  —  who  else  of  change  

Service  overview  at  www.encourage.se/pdf/hope-­‐change.pdf  

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H.O.P.E.™  -­‐  CHANGE  

UNDERSTAND  ENABLERS  AND  INHIBITORS            OF  SUSTAINABLE  BEHAVIOURAL  CHANGE  

•  Identify  supporting  and  limiting  beliefs  •  Leverage  core  values  inCluencing  change  •  Establish  organizational  identity/shadow  •  Fundamental  group  and  systems  theory  

CHANGE  MGMT  WORKSHOP  

STORYTELLING  WORKSHOP    

CREATE  CHANGE  THROUGH  REVISING/            UPDATING  ORGANIZATIONAL  NARRATIVE  

•  Identify  origin  story/narrative  of  an  organization  •  Unearth  limiting  and  supporting  beliefs  •  Create  metaphors  as  a  vehicle  for  change  •  Conduct  a  Hero’s  journey  to  update  narrative   Service  overview  at  www.encourage.se/pdf/hope-­‐change.pdf  

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H.O.P.E.™  -­‐  LEADERSHIP  

•  Leading  Self  (module  1)  •  Leading  Others  (module  2)  •  Leading  Systems  (module  3)  •  New  Leader  Narrative  (module  4)  •  Individual  Leader  Mentoring  

   

DEVELOP  NECESSARY  LEADER  SKILLS  AND  ROLES  

Service  overview  at  www.encourage.se/pdf/hope-­‐leadership.pdf  

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PROGRAM  OUTLINE  H.O.P.E.™  -­‐  LEADERSHIP  

LEADING  SYSTEMS  

LEADING  OTHERS  

LEADING  SELF  

INDIVIDUAL    SUPPORT*  

* Individual Leader Mentoring is an optional part of program ** 4th module New Leader Narrative is an optional part of program

Individualized  support  to  reach  leader’s  vision    

Adapt  leadership  to    companion’s  needs    

-­‐  Create  effective      goals/visions    

-­‐  Engaging  and      communication      skills/behaviours    

-­‐  Prioritization  and      decision  making      capabilities  

Adapt  leadership  to    system’s  realities    

-­‐  Identify  supporting      and  limiting  beliefs    

-­‐  Operationalize        core  values    

-­‐  Establish  identity      and  deal-­‐breakers    

-­‐  Basic  group      and  system  theory    

Fundamental  Leadership  -­‐  Envision  -­‐  Engage  -­‐  Enact  -­‐  Enlighten    Increase  self-­‐  awareness    

Explore  team-­‐  dynamics    

NEW  LEADER  NARRATIVE**  

Expand  leader’s  narrative  through  

storytelling  

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H.O.P.E.™  -­‐  TALENT  

•  How  to  attract  the  best  candidates  •  How  to  develop  them  effectively  and  sustainably  over  time  

•  How  to  retain  key  employees  •  How  to  release  employees  timely,  ethically  and  professionally  

ESTABLISH  TALENT  MANAGEMENT  THROUGH  A  COORDINATED  SYSTEM  

Service  overview  at  www.encourage.se/pdf/hope-­‐talent.pdf  

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H.O.P.E.™  -­‐  TALENT  

•  Present  processes  and  tools  of  Talent  Management  (TM)  •  Identify  "critical”  situations  when  implementing  TM  

•  DeCine  candidate  proCile(s)  of  organization  (WHO)  •  Specify  necessary  competences  of  organization  (WHAT)    •  Design  development  processes  of  organization  (HOW)    •  Design  an  efCicient  TM  organization  (ROLE)    

•  Create  templates  and  tools  for  immediate  implementation  (FORM)  

TM  OVERVIEW  WORKSHOP  

UPGRADE  TM  PROCESSES  

DESIGN  NEW  TM  TOOLS  

Service  overview  at  www.encourage.se/pdf/hope-­‐talent.pdf  

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H.O.P.E.™  -­‐  TEAM  

         MBTI  WORKSHOP    •  Provide  insights  on  each  individual’s    

strengths  and  unique  gifts,  and  indicate  areas  for  team  development  

ENLIST  WORKSHOP    •  Address  a  team  as  a  system  deCining  behaviors  

(what),  capabilities  (how),  beliefs  (why)  and  core  values  (which)  necessary  to  deliver  value  to  all  relevant  constituencies  (for  whom)  

           EPIC  WORKSHOP  •  Explore foundation of high performing

teams - adaptability to situational need, regardless of individual members personality

ESTABLISH  AND  DEVELOP  HEALTHY  AND  HIGH-­‐PERFORMING  TEAMS  

Service  overview  at  www.encourage.se/pdf/hope-­‐team.pdf  

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H.O.P.E.™  -­‐  TEAM  

MBTI  -­‐  WORKSHOP  

ENLIST  -­‐    WORKSHOP      

•  Identify  how  to  increase  productivity  and  promote  satisfaction  teams  by  deCining  a  collective  vision  

•  Re-­‐iterate  organizational  values  and  create  a  team  charter  going  forward  based  on  updated  team  vision/roles  

•  Design  team  speciCic  actions  and  address  the  team  as  a  system  

•  Identify  personal  preferences  regarding  how  we  gather  information,  energize,  make  decisions  and  use  structure  

•  Explore  how  we  inCluence  and  are  inCluenced  by  others  •  Overview  of  8  functions  of  a  human  brain  (C-­‐G  Jung’s  Types)  

EPIC  -­‐    WORKSHOP      

•  Increase  team  members  engagement  skills  by  learning  how  to  better  adapt  to  members  with  different  behavioral  style  

•  Learn  to  adapt  to  4  archetypical  personalities  ;  Energizers,  Producers,  Integrators  &  Cognitors  given  your  own  preferred  behaviours/  leadership  style  

Service  overview  at  www.encourage.se/pdf/hope-­‐team.pdf  

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SAMPLE  CLIENTS  

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“We cooperate with Encourage on a regular basis as our second opinion partner in our own recruitment of new consultants to Alumni. Mats' assessments of candidates are always of the highest quality and he always challenge us in our view of the specific individual and how well he/she will match the position at hand. As an advisor, Mats is crisp in his recommendations, very thorough and a highly sympathetic individual to work with.”

– Jan Hemmingson, MD Nordic , Alumni AB "Having already recruited a strong team, performing at a high level, our challenge was to further grow Hansoft, while maintaining our effectiveness, hence the need for increased leadership capacity. To provide the necessary tools and self-esteem to face this challenge we introduced the H.O.P.E Leadership program amongst all our leaders. The program delivered above expectations, not only did we mange to enter the ”larger” organization successfully, we also kept vital processes intact and strengthened our corporate culture with increased job satisfaction for everybody as result”

– Patric Palm, VD, Hansoft AB "Encourage has been a good partner in developing our processes including recruitment and talent inventory. Mats has guided us and led us on track, he has also been involved with our customized leadership training, and made splendid efforts for that. Mats is great to work with, he has expertise and is very humble.”

– Eva Dahl, Director of HR, Cederquist Advokatbyrå "We have engaged Encourage for both group and individual coaching sessions. Mats is a committed and inspirational facilitator who uses effective tools to educate and develop our team of consultants. With his help we have had both fun and “aha” moments and gotten to know ourselves and our co-workers better. With several years of experience of working with Mats, we highly recommend him to any individual or organization looking for professional HR development help.”

– Anna K Dalgaard, Partner, HealthNavigator “Encourage has been a very valuable resource for us in our work with both our recruitment process and in developing our management team with the help of Myers Briggs. Mats is a very good consultant, he quickly grasps the situation and makes a crystal-clear analysis. He has an unusual combination of a sharp brain and a humble kindness”

– Annika Holmius, Director of HR, East Capital

OUR  FEEDBACK  

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MATS EKLUND Founder  &  CEO  (born  1970)  

EXPERIENCE        

McKinsey  &  Company  as  Consultant,  Recruiting  &  Integration  Manager    and  Manager  responsible  for  Trainings  at  the  Scandinavian  ofCices  McKinsey  &  Company  Manager  of  Professional  Development,  Sweden  Alumni  AB  with  primary  focus  on  career  coaching  and  HR  consulting  Lectures  at  Stockholm  School  of  Economics  on  Talent  Management  and  at  IFL  as  faculty  and  Director  of  Leadership  Programs    EDUCATION      

M.Sc  in  Business  and  Administration  from  Stockholm  School  of  Economics  M.Sc  in  Forestry  from  SLU  and  Psychology  at  Stockholm  University  NLP  Trainer  and  Master  Practitioner  from  Robert  Dilts  &  Richard  Bandler  CertiCied  Coach  by  C2C  Academy  and  by  CoachU  Group  Mastery  from  Michel  Grinder  and  Trance  from  Stephen  Gilligan  Integrative  Psychotherapy  from  Ravi  Welch  and  Change  Institute      OTHER  MERITS        

CertiCied  in  MBTI,  Firo-­‐B,  IDI,  HAS,  Ravens  &  LAB  ProCile  Group  leader  of  minor  Cield  hospital,  only  soldier  ever  to  graduate  with  perfect  score  10:10:10  from  military  medical  school  at  A4/I5  Awarded  McKinsey  Colleague  of  the  year  2000:      “for  his  enormous  devotion  to  make  new  and  old  feel  welcome”      

           

OUR  VISION      

We  believe  all  clients  have  the  capacity  to  create  lasting  change,  when  sponsored  in  accessing  and  acting  upon  

necessary  resources    

OUR  MISSION      

Identify,  initiate  and  develop  high  performers,  professionally  and  personally  while  simultaneously  contributing  to    

increased  organizational  health    

OUR  CLIENTS    

High  performing  individuals  and  high  achieving  organizations,  requiring  personal  maturity  and  superior  leadership  abilities  

 for  testimonials  www.encourage.se    

OUR  PRESENCE      

Encourage  is  a  global  service  provider,  supporting  individuals    and  team  clients  in  Scandinavia,  across  Europe  and  in  the  US  

 Developed  Leadership  and  Talent  Management  platform      

THE Endeavour®  www.the-­‐endeavour.com        

ENCOURAGE  from  Latin  cor  (heart)  –    to  support  and  challenge  

(founded  2004)  

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CONTACT  [email protected]  www.encourage.se  +46  (0)70  666  5456  

encourage_ab  (skype)  

 

VISIT/MAIL  Encourage  AB    Tegnérgatan  28    2nd  Lloor  SE-­‐113  59  Stockholm