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EMOTIONAL INTELLIGENCE is an indispensable set of social and emotional competencies leveraging knowledge and emotions to drive positive change and business success. An individual’s success in work is 80% dependent on emotional intelligence (EQ) while only 20% dependent on IQ. – Goleman 5 PILLARS OF EMOTIONAL INTELLIGENCE 1. SELF-AWARENESS: If a person has a healthy sense of self-awareness, he understands his own strengths and weaknesses, as well as how his actions affect others. A person who is self-aware is usually better able to handle and learn from constructive criticism than one who is not. 2. SELF-REGULATION: A person with a high EQ can maturely reveal her emotions and exercise restraint when needed. Instead of squelching her feelings, she expresses them with restraint and control. 3. MOTIVATION: Emotionally intelligent people are self-motivated. They're not motivated simply by money or a title. They are usually resilient and optimistic when they encounter disappointment and driven by an inner ambition. 4. EMPATHY: A person who has empathy has compassion and an understanding of human nature that allows him to connect with other people on an emotional level. The ability to empathize allows a person to provide great service and respond genuinely to others’ concerns. 5. PEOPLE SKILLS: People who are emotionally intelligent are able to build rapport and trust quickly with others on their teams. They avoid power struggles and backstabbing. They usually enjoy other people and have the respect of others around them. [email protected] | www.easttenthgroup.com 646. 809. 0112 SELF AWARENESS SELF MANAGEMENT WHAT I SEE WHAT I DO SOCIAL AWARENESS PERSONAL COMPETENCE SOCIAL COMPETENCE RELATIONSHIP MANAGEMENT Primal Leadership by Daniel Goleman Business leaders who maintain that emotions are best kept out of the work environment do so at their organization's peril. Bestselling author Daniel Goleman's theories on emotional intelligence (EI) have radically altered common understanding of what "being smart" entails, and in Primal Leadership, he and his coauthors present the case for cultivating emotionally intelligent leaders. http://amzn.to/2d1p8D2 80% 20% 1 Self-assessment 2 Identify what you need to improve 3 Become aware of your emotions 4 Listen to build emotional intelligence 5 Stress reduction 6 “Hear” the nonverbal 7 Learn to relax 8 Resolve conflict positively 9 Practice & evaluate EMOTIONAL INTELLIGENCE IS MADE UP OF FOUR CORE SKILLS THAT PAIR UP UNDER TWO PRIMARY COMPETENCIES: PERSONAL COMPETENCE AND SOCIAL COMPETENCE. Source: TalentSmart . 9 STEPS TO BETTER EMOTIONAL INTELLIGENCE

Emotional Intelligence Guide

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Page 1: Emotional Intelligence Guide

EMOTIONALINTELLIGENCE

is an indispensable set of social and emotional competencies leveraging knowledge and emotions to drive positive change and business success.

An individual’s success in work is 80% dependent on emotional intelligence (EQ) while only 20% dependent on IQ. – Goleman

5 PILLARS OF EMOTIONAL INTELLIGENCE1. SELF-AWARENESS: If a person has a healthy sense of self-awareness, he understands his own strengths andweaknesses, as well as how his actions affect others. A person who is self-aware is usually better able to handleand learn from constructive criticism than one who is not.

2. SELF-REGULATION: A person with a high EQ can maturely reveal her emotions and exercise restraint when needed.Instead of squelching her feelings, she expresses them with restraint and control.

3. MOTIVATION: Emotionally intelligent people are self-motivated. They're not motivated simply by money or a title.They are usually resilient and optimistic when they encounter disappointment and driven by an inner ambition.

4. EMPATHY: A person who has empathy has compassion and an understanding of human nature that allows himto connect with other people on an emotional level. The ability to empathize allows a personto provide great service and respond genuinely to others’ concerns.

5. PEOPLE SKILLS: People who are emotionally intelligent are able to build rapport and trust quicklywith others on their teams. They avoid power struggles and backstabbing. They usually enjoyother people and have the respect of others around them.

[email protected] | www.easttenthgroup.com646. 809. 0112

SELF

AWARENESS

SELF

MANAGEMENT

WHAT I SEE WHAT I DO

SOCIAL

AWARENESS

PERSONAL

COMPETENCE

SOCIAL

COMPETENCE

RELATIONSHIP

MANAGEMENT

Primal Leadershipby Daniel Goleman

Business leaders who maintain that emotions are best kept out of

the work environment do so at their organization's peril. Bestselling author Daniel Goleman's theories on emotional intelligence (EI) have radically altered common understanding of what "being smart" entails, and in Primal Leadership, he and his coauthors present the case for cultivating emotionally intelligent leaders.

http://amzn.to/2d1p8D2

80% 20%

1 Self-assessment

2 Identify what you need to improve

3 Become awareof your emotions

4 Listen to build emotional intelligence

5 Stress reduction

6 “Hear” the nonverbal

7 Learn to relax

8 Resolve conflict positively

9 Practice & evaluate

EMOTIONAL INTELLIGENCE IS MADE UP OF FOUR CORESKILLS THAT PAIR UP UNDER TWO PRIMARY COMPETENCIES: PERSONAL COMPETENCE AND SOCIAL COMPETENCE. Source:

TalentSmart

.

9 STEPS TO BETTEREMOTIONAL INTELLIGENCE

Page 2: Emotional Intelligence Guide

EMOTIONALINTELLIGENCE

7 QUALITIES OF PEOPLEWITH HIGH EMOTIONAL

INTELLIGENCE

EMOTIONAL INTELLIGENCE& THE WORKPLACE

3X90%

20%STUDIES HAVE FOUND:

EQ IS A REQUIRED COMPETENCY FOR EFFECTIVE LEADERS

EQ IS THE #1 PREDICTOR OF PROFESSIONAL SUCCESS & PERSONAL EXCELLENCE

EQ AFFECTS ORGANIZATIONAL PROFITABILITY AND PERFORMANCE

ideas worth spreading

Watch these expertsDaniel Goleman, Why Aren’t We More Compassionate More of the Time?http://bit.ly/1LoKhDNKelly McGonigal, How to Make Stress Your Friendhttp://bit.ly/1ctvXdpLaura Trice, Remember to Say Thank Youhttp://bit.ly/1VL7rdP

However, just 20% oflow performers are highin emotional intelligence.

Emotional intelligence is3 times more likely to predict career success than IQ.

Studies have shown that 90% of the top performers are high in emotional intelligence.

EMOTIONAL INTELLIGENCE, WHY IT CAN MATTER

MORE THAN IQ by Daniel GolemanEveryone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our "two minds"—the rational and the emotional—and how they together shape our destiny.http://bit.ly/1T8ZDjH

WHAT MAKES A GREAT LEADER?

Resource: Harvard Business ReviewThe most effective leaders are alike in one crucial way: They all have a high degree of what has come to be known as emotional intelligence. It’s not that IQ and technical skills are irrelevant. They do matter, but mainly as “threshold capabilities”; that is, they are the entry-level requirements for executive positions. But my research, along with other recent studies, clearly shows that emotional intelligence is the sine qua non of leadership.http://bit.ly/1Qg14uc

Primary causes of derailment in executives involve deficits in emotional competence. The three primary ones are difficulty in handling change, not

being able to work well in a team,and poor interpersonal relations.

Source: Center for Creative Leadership

In jobs that require extensive attention to emotions, higher emotional intelligence translate into better performance. In jobs that involve fewer emotional demands, the results reverse.

1. They’re change agents.

2. They’re self-aware.

3. They’re empathetic.

4. They’re not perfectionists.

5. They’re balanced.

6. They’re curious.

7. They’re gracious.

[email protected] | www.easttenthgroup.com646. 809. 0112

Source: Success.com

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