CRISIS MANAGEMENT

What is crisis?Kinds of crisisFactors that ıs reason of crisisProcess of crisis managementTecniques that are using in crisis managementProbable three crisis strategyWhat should be done in crisis?One example with video about social media cirisis and

solution of problem

CONTENT

It may shadow the train coming towards me to light seen at the end of the tunnel.

Murphy

THREAT OPPORTUNİTY

WHAT IS

CRISIS?

CRISIS

Crisis

overreacting self-Defense

voltage

Distrust

threatworry

exhaustion

loneliness

KINDS OF

CRISIS

your rivals' occupation efforts to your company

customers'Protests Strike of employeesSudden fluctuations of marketeconomic concussionNatural disasters (flood, earthquake, fire)Critical advertising campaigns prepared

by opponentWork-related accidents or disruptions in

production due to defects in manufacturing

Environmental accidents (chemical gas leak, explosion)

social media crisises

Faktor Of External Environmentsoscial-culturel environment

changesPolitical and legal environment

changesTecnological environment changesİnternal Environmental Factorssolid organizational structureThe lack of managementThe lack of communication

coordination and control

FACTORS THAT IS REASON OF

CRISIS

Getting the crisis Signal

Crisis Preparedness and Prevention

Control Containment crisis

Transition to Normal Status

Learning and Assessment

PROCESS OF CRISIS

MANAGEMENT

Strategic ForecastingContingency PlanningProblem AnalysisCreating a Crisis Management Team TECNIQUES

THAT ARE USİNG IN

CRISIS MANAGEMENT

Accepting the problem Deviate to Subject Event to reject

PROBABLE THREE CRISIS

STRATEGY

Accept to responsiblity in crisis process

Do not call criminalsDo not explanations

without clear information in your hand

Make an effort to keep control of the crisis

WHAT SHOULD BE DONE İN CRISIS?

One example with video about social media cirisis and solution of problem

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