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andrea-olivero
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In the rapid changing business scenario, what is the real In the rapid changing business scenario, what is the real
cutting edge?
Is it advanced processes, innovative technology,
business strategy, or is the people who make it all work?
Current Corporate Reality...Brain Drain
Disengaged Employee
MechanicalMechanicalIneffective Employee
No Initiative
Low risk, Uncreative Behavior Low risk, Uncreative Behavior
Lack of Ownership
Sabotage
Fewer than 1 in 3 employees worldwide
(31%) are really involved in their work.
Nearly 29% of company time is unproductive.
We lose an equivalent of 33.5 days per worker, per year
Organizations with higher than average levels of
employee commitment and involvement, reaped
27% higher profits, 50% higher sales, 50% higher
customer loyalty levels, and 38% above-average
productivity.
How can we move to
Enabled Employee
High level of responsiveness
PassionatePassionate
Openness to Learning
Sense of Purpose
Being In the Zone
Camaraderie Camaraderie
Happiness
Vitality
Happy Employees mean better bottom line results
Happy employees have 31% higher productivity
Are 29% less absent than unhappy employees
Display higher commitment to their work
Are less likely to quit
Creativity is three times higherCreativity is three times higher
Receive better evaluations/appraisals from supervisors
Go above and beyond the call of duty (higher initiative and ownership)
People have a tendency of getting in the way of their
own success
Performance Rarely equals Potential. The biggest barrier is Interference
Inner Environment Inner Environment At workplace the external environment certainly
matters. However there is an even more important
environment in which we work: the environment
between our ears.
Our thoughts feelings assumptions, beliefs, attitudes,
past experiences, desires, emotions all contribute to thispast experiences, desires, emotions all contribute to this
internalinternal environmentenvironment..
P = p i
Interference is constant stream of internal dialogue that aperson has.
Often this self talk (internal conversation) is judgementaljudgemental ofof selfself asP = p iP: Performance
p: Potential
i: Interference
Performance rarely equals potential. The biggestThese internal dialogues hinder a persons ability to respond
Often this self talk (internal conversation) is judgementaljudgemental ofof selfself as
well as judgementaljudgemental ofof othersothers,, attributing meaning to any
situation which may be far from the truth.
Performance rarely equals potential. The biggest
obstacle is InterferenceInterference..
These internal dialogues hinder a persons ability to respond
spontaneously and resourcefully to any situation .
affecting performance affecting performance in a big way.
INNER Environment
Affects external
OUTER Environment
Judgments
Affects external
conversations,
interpersonal
relationships, the
environment & the
outcome
Reaction from othersJudgments
Should and shouldnt
Fears, doubts
Insecurities
Criticism
Expectations
Reaction from othersFeeling of being
threatened
Defensive responses
Lack of trust
Distortion in
PerceptionInterference
Perception
Distortion Distortion Distortion in Response
Distortion in Results
Its All About a Shift
INNER Environment
Emotional safety
OUTER Environment
Mutual Respect
Emotional safety
Respectful
Interactions
Spontaneous
Excitement of
creating
possibilities
Mutual Respect
Appropriate Risk
taking
Value one anothers
capabilities
What do we want to work on?
Overcome the inner obstacles that sabotage your efforts to Overcome the inner obstacles that sabotage your efforts to
be the best on the job i.e. Performance = Potential
Unlearning negative thought patterns and blasting limiting
belief systems
Developing Learning agility (ability to adapt, learn, unlearn)
Tap into natural potential for learning, performance and
growth growth
Converting mediocre performance into a rewarding one
How do we achieve this?
A shift...
From Judgement to From Judgement to
AwarenessAwareness
From Reactive to From Reactive to
Responsive Responsive
From Surviving to From Surviving to
ThrivingThriving