1. 1 2. 2 Britt Andreatta Leadership consultant since 1989 PhD
in Education, Leadership + Organizations Professor and Dean at UC
Santa Barbara and Antioch University, teaching leadership and
success skills lynda.com Member > Author > Director of
Learning + Development Manager of large teams Building an Engaging
Culture Through Management Training 3. 3 Roadmap Engagement defined
ROI on engagement Teaching how to Overview of L+D at lynda.com,
Inc. Building an Engaging Culture Through Management Training For
copy of full presentation, visit
http://www.slideshare.net/lyndadotcom/building-an-engaging-culture-through-
management-training 4. 4 Building an Engaging Culture Through
Management Training Engagement is how much people are emotionally
connected and committed to their organization, and their
willingness to go above and beyond the expectations of their job.
Defining Engagement 5. 5 Building an Engaging Culture Through
Management Training 1. I am proud to work for this organization. 2.
This organization motivates me to go beyond what I would in a
similar role elsewhere. 3. I see myself still working here in 3
years. 4. I would recommend this as a great place to work. 5. I
rarely think about looking for a job at another organization.
Measuring Engagement 6. 6 Building an Engaging Culture Through
Management Training Engagement Around the World 7. 7 The Power of
Engagement Building an Engaging Culture Through Management Training
A disengaged employee costs an organization approximately $3,400
for every $10,000 of salary (Gallup). Engaged employees are 127%
more likely to be A performers than C performers (McLean &
Company). Highly engaged organizations have the potential to
decrease employee turnover by 87% (Human Capital Institute). 8. 8
Building an Engaging Culture Through Management Training ROI
Calculator 9. 9 Building an Engaging Culture Through Management
Training The X-Model of Employee Engagement 10. 10 Building an
Engaging Culture Through Management Training
https://www.youtube.com/watch?v=NrBHagd1e48 11. 11 Retaining Top
Talent Building an Engaging Culture Through Management Training
Cost to replace an employee is 50% to 250% of annual salary +
benefits! SHRMs Cost of Turnover Worksheet Lost productivity
(position + others) Offboarding Recruiting > hiring >
training Time to previous employees performance 12. 12 Building an
Engaging Culture Through Management Training 13. 13 Top Causes of
Disengagement 1. Feeling invisible because efforts are not measured
or recognized. 2. The job or workplace is not as expected. 3.
Little to no feedback or coaching and no access to professional
development. 4. Overworked and stressed out. 5. Lack of trust or
confidence in the senior leaders. Building an Engaging Culture
Through Management Training 14. 14 1. Company strategy/vision is
unclear. 2. Key role expectations or role usefulness is not clearly
communicated. 3. Coaching, counseling, and/or support from
co-workers and/or management is lacking. 4. Socialization and/or
integration into the existing culture is difficult. 5.
Opportunities for advancement unclear. Reasons Employees Leave
Early Building an Engaging Culture Through Management Training 15.
15 Job Misery Anonymity Irrelevance Immeasurement Building an
Engaging Culture Through Management Training 16. 16 Motivation
Building an Engaging Culture Through Management Training Autonomy
Mastery Purpose 17. 17 https://www.youtube.com/watch?v=u6XAPnuFjJc
Building an Engaging Culture Through Management Training 18. 18
Assessment Managers do quick assessments of their team to get a
picture of engagement. Building an Engaging Culture Through
Management Training 19. 19 Application In pairs, discuss how these
concepts relate to your team. Are there any areas of concern?
Motivation Disengagement Misery Building an Engaging Culture
Through Management Training 20. 20 L+D is a key driver of employee
engagement. Building an Engaging Culture Through Management
Training 21. 21 Influencers Leaders Managers Employees Building an
Engaging Culture Through Management Training 22. 22 I think you
probably know this deep down inside. You have an opportunity to
make a substantial difference in your employees life. And in the
lives of the others you manage. There is probably no other person
in the world right now, other than their spouses, who is going to
do as much to determine these peoples sense of accomplishment and
peace of mind. Patrick Lencioni, Three Signs of a Miserable Job
Building an Engaging Culture Through Management Training 23. 23 To
Engage Others, Managers Need Building an Engaging Culture Through
Management Training Flexible Management Styles Emotional
Intelligence Values/Purpose Coaching Skills Performance Management
24. 24 L+D at lynda.com, Inc. Curated playlists Lunch + Learn
series Supervisory Skills Series Management Skills Training Program
Leadership Skills Training Program Professional Excellence Series
Building an Engaging Culture Through Management Training 25. 25
CONTENT Before: Watch lynda.com course During: Application
activities + peer discussions specific to our culture and context
After: Practice + deeper dive with readings, links, etc. Management
Skills Training Program Building an Engaging Culture Through
Management Training 26. 26 Management Skills Training Program 25
total hours = 6 lynda.com courses + 12-15 hrs. of in-person 2-week,
3-month, or 6-month Segments < 15 minutes Assessments, readings,
practice Open to all global managers Management styles Engaging
employees Emotional intelligence Coaching employees Time management
Delegation Organizational acumen Facilitating change Cultivating
teams Building an Engaging Culture Through Management Training 27.
27 Building an Engaging Culture Through Management Training 28. 28
Building an Engaging Culture Through Management Training engagement
29. 29 Building an Engaging Culture Through Management Training
Situational Leadership Model 30. 30 Employee Coaching Building an
Engaging Culture Through Management Training Goals: what do you
want Realities: whats going on Options: brainstorm the dream Will:
actions and roadblocks 31. 31 Coaching Map Building an Engaging
Culture Through Management Training Clarity Coaching GROW Questions
Skill Coaching WHWW Directions Problem solving Performance
Development Career Team Sourcing Influence Interviews 32. 32
Emotional Intelligence: 20 Competencies Building an Engaging
Culture Through Management Training Personal Competence Relational
Competence Self Awareness 1. Knowledge of self 2. Accurate
self-assessment 3. Self-confidence Awareness of Others 1. Empathy
2. Service orientation 3. Organizational acumen 4. Appreciating
diversity Self Regulation 1. Emotional self-control 2. Integrity 3.
Achievement drive 4. Adaptability 5. Initiative and Innovation 6.
Learning orientation Building Relationships 1. Communication 2.
Developing others 3. Facilitating team performance 4. Managing
conflict 5. Building influence 6. Catalyzing change 7.
Inspirational leadership 33. 33 Triune brain Amygdala hijacks
Triggers Coping strategies Emotional Self Control Building an
Engaging Culture Through Management Training 34. 34 Triune brain 3
layers Our Brain Structure Building an Engaging Culture Through
Management Training 35. 35 Core functions Fight or flight response
Reptilian = Survival Brain Building an Engaging Culture Through
Management Training 36. 36 Core emotions Mammals Social connection
Limbic = Emotional Brain Building an Engaging Culture Through
Management Training 37. 37 Nuanced emotions Complex social
interactions Logical Analysis Self Awareness Primates +
dolphins/orcas Neo-Cortex = Thinking Brain Building an Engaging
Culture Through Management Training 38. 38 BiologyoftheBrain
Limbic=EmoonalBrain Replian=SurvivalBrain Neo-Cortex=ThinkingBrain
Fight or Flight Response Senses detect potential danger Amygdala
fires 200 milliseconds to flood adrenalin + cortisol Building an
Engaging Culture Through Management Training 39. 39 Body powers up
Brain powers down Survive! logic self aware ness Building an
Engaging Culture Through Management Training 40. 40 Physical
aggression Criticism Contempt Sarcasm Shame Fight Withdrawal
Defensiveness Stonewalling Excuses Blaming Flight Building an
Engaging Culture Through Management Training 41. 41 Non-life
threatening Brain builds a database Know your pattern The Amygdala
Hijack Building an Engaging Culture Through Management Training 42.
42 breathe move write talk leaveBuilding an Engaging Culture
Through Management Training 43. 43 Everybody has them Scars of old
wounds ~ 50% of adults have experienced trauma during lifetime
Triggers Building an Engaging Culture Through Management Training
44. 44 Leadership Skills Training Program 25 total hours = 6
lynda.com courses + 12-15 hrs. of in-person 2-week or 3-month
Segments < 15 minutes Assessments, readings, practice Open to
all MSTP1 completers Leadership styles Driving execution Courageous
conversations Catalyzing innovation Enhancing productivity Building
cohesive teams Cultural competence Building an Engaging Culture
Through Management Training 45. 45 Sample: Courageous Conversations
Watch lynda.com course Having Difficult Conversations 3 concepts:
Matrix of Difficulty, Ladder of Inference, Mirrors 3 activities:
self assessment and dyad discussion of matrix, ladder, and mirrors
Post event learning with readings and links Building an Engaging
Culture Through Management Training 46. 46 Building an Engaging
Culture Through Management Training 47. 47 Supervisory Skills
Series HR-related issues (laws, regs, best-practices, company
policies) Live + video recording Interactive sessions + practice
Required of all US supervisors Assign related lynda.com course
Building an Engaging Culture Through Management Training 48. 48
Building an Engaging Culture Through Management Training 49. 49
Professional Excellence Series Coming soon Open to all global
employees Similar to MSTP1 Menu of choices to be determined by
employee with supervisor Building an Engaging Culture Through
Management Training Emotional intelligence Time management
Productivity Embracing change Communication skills Collaboration
Career development 50. 50 Building an Engaging Culture Through
Management Training 51. 51 From Evaluations Building an Engaging
Culture Through Management Training 100% of attendees rated the
training as very valuable or valuable Super helpful. Ive learned
parts of this training in other management training sessions
beforehand at Adobe, Macromedia, MetaTools and other employers, but
Britts job of pulling it all together into a VERY comprehensive
program really gave the broader context Id been looking for those
previous sessions. Kudos. The impact on me has been the realization
that we have always focused on performance that is based purely on
outputhow much work gets done. This training raised the awareness
that management requires hard work and that we need to ensure our
job expectations include (and value) employee growth, not just
business growth. 52. 52 Sources Building an Engaging Culture
Through Management Training My favorites shared on
BrittAndreatta.com 53. 53 Learn more at lynda.com 10,000+ hours of
learning! Recommended Courses: Management Fundamentals with Britt
Andreatta The Neuroscience of Learning with Britt Andreatta
Motivating and Engaging Employees with Todd Dewett Flipping the
Classroom with Aaron Quigley Models of Instructional Design with
Shea Hanson Needs Analysis with Jeff Toister Free webinars:
www.lynda.com/webinars Enterprise solutions: [email protected]
Building an Engaging Culture Through Management Training 54. 54
Building an Engaging Culture Through Management Training Open until
June 8th http://pages.lynda.com/mgmt. html 55. 55 Upcoming Webinar
Creating a Transformative Culture of Learning Britt Andreatta,
Ph.D. Tuesday, June 2, 2015, 11:00am PST Register at
http://www.clomedia.com/events Building an Engaging Culture Through
Management Training 56. 56 Questions + Comments
BrittAndreatta.comlynda.com Building an Engaging Culture Through
Management Training
