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Beyond Agile Practices Where Did We Go Wrong? Troy Tuttle, KCP Principal Consultant, Owner KanFlow.com [email protected] @troytuttle Rate This Talk! http://spkr8.com/t/31661

Beyond Agile Practices: Where Did We Go Wrong?

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Page 1: Beyond Agile Practices: Where Did We Go Wrong?

Beyond Agile PracticesWhere Did We Go Wrong?

Troy Tuttle, KCPPrincipal Consultant, [email protected]@troytuttle

Rate This Talk!http://spkr8.com/t/31661

Page 2: Beyond Agile Practices: Where Did We Go Wrong?

Challenges to Agile Adoption or Transformation

Page 3: Beyond Agile Practices: Where Did We Go Wrong?

Sad Clown Agile Quotes

https://flic.kr/p/8M3zKf

“Lack of executive commitment”

“Our culture doesn’t support Agile”

“Inconsistent or missing retrospectives”“Command and Control never left”

“Started with a tool instead of a mindset”

“Reverted to old habits when the coach left”

Page 4: Beyond Agile Practices: Where Did We Go Wrong?

War Stories

“Cargo Cult Agile”

Many 1st generation Agile attempts simply installed recipes

Recipes lead to Cargo Cult Agile

Page 5: Beyond Agile Practices: Where Did We Go Wrong?

The Practice and Theory Imbalance

Practice

Theory

Release Planning

Iterations

Retrospectives

Planning Poker

ContinuousIntegration

?

Page 6: Beyond Agile Practices: Where Did We Go Wrong?

Introducing Systems Thinking

Russell Ackoff, Systems Thinkerhttp://youtu.be/OqEeIG8aPPk

Page 7: Beyond Agile Practices: Where Did We Go Wrong?

What is a System?

A system is a set of parts where:

The behavior of each part has an effect on the behavior of the whole

The behavior of the parts are interdependent

Each part has an effect on the behavior of the whole and none has an independent effect on it

Page 8: Beyond Agile Practices: Where Did We Go Wrong?

What is a System?

- Dr. Russ Ackoff

Page 9: Beyond Agile Practices: Where Did We Go Wrong?

Systems Thinking

PO / Analysts Developers QA

Corporate Structure

M M M

AA A D D

D

DT T

Customer Value

Performance of the system is a product of theinteractions.

What about individual performance reviews?

Page 10: Beyond Agile Practices: Where Did We Go Wrong?

Systems ThinkingIf we optimize the parts of

the system, we willsub-optimize the whole.

- W. Edwards Deming

Page 11: Beyond Agile Practices: Where Did We Go Wrong?

A Particular System Condition

- Vanity Fair: “Microsoft’s Lost Decade” Aug. 2012

How many system conditions are misattributed to “team dysfunctions”?

(Google “Microsoft stack ranking”)

Page 12: Beyond Agile Practices: Where Did We Go Wrong?

Bad Systems, Good People

“A bad system will defeat a good person every time.”

- W. Edwards Deming

Page 13: Beyond Agile Practices: Where Did We Go Wrong?

Other Examples of System Conditions

-- Hermanni Hyytiala, Reaktor @hemppah

Page 14: Beyond Agile Practices: Where Did We Go Wrong?

Complexity Theory: Cynefin Framework

ComplexProbeSenseRespond

Emergent Practice

ChaoticActSenseRespond

Novel Practice

ComplicatedSenseAnalyzeRespond

Good Practice

SimpleSenseCategorizeRespond

Best Practice

OrderedUn-Ordered

Page 15: Beyond Agile Practices: Where Did We Go Wrong?

Nature of Knowledge Work

How does the work work?

Because we often work in the complex and complicated domains,

our work is non-deterministic in nature

Ignorance about how the work works is a systems condition

Page 16: Beyond Agile Practices: Where Did We Go Wrong?

Culture Revisited

“Our culture doesn’t support Agile”

But we have other Lean-Agile experience reports from the field:

“We have experienced profound cultural changes”

But these companies weren’ttrying to change their culture.

They were just doing Lean-Agile and the culture changed.

How did that happen?

Page 17: Beyond Agile Practices: Where Did We Go Wrong?

What is Culture?

Culture is a pattern of shared tacit assumptions that was learned by a group … that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel ...

--Schein, Edgar H. The Corporate Culture Survival Guide

Page 18: Beyond Agile Practices: Where Did We Go Wrong?

Schein’s Three Levels of Culture

Visible structures, behavior, language

Espoused values, goals, philosophies

Underlying beliefs, tacit assumptions

Group’s understanding of their environment

To affect the visible aspects of culture,we must change that understanding

We have to unlearn first as an organization to affect our organizational culture.

Page 19: Beyond Agile Practices: Where Did We Go Wrong?

Balance Practice and Theory

Practice Theory

Theory informs practice

Practice informs Theory

Do estimates really help us deliver predictably?Why are retrospectives valuable for our organization?

Systems thinking and complexity theory are examples of theory that inform our practices.

Page 20: Beyond Agile Practices: Where Did We Go Wrong?

Agile’s Secret Sauce

Agile is not an “execution” strategy….

It’s a learning strategy

Balance your practices with a healthy dose of theory

Use that knowledge to affect your Agile adoption

Page 21: Beyond Agile Practices: Where Did We Go Wrong?

Beyond Agile PracticesWhere Did We Go Wrong?

Troy Tuttle, KCPPrincipal Consultant, [email protected]@troytuttle

Rate This Talk!http://spkr8.com/t/31661